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  • Avid Poor Customer Service problem

    I decided to buy the one time purchase of Avid's Protools software last year in mid June to help myself get into the industry once the virus we are still suffering through had stopped rampaging across the globe as it was in full swing at the time. Being off work and with a little cash to spare, I...
    Posted to General Discussion & Off-Topic (Forum) by EMK on Mon, Jun 21 2021
  • Export locators/markers for ProTools

    Can anybody tell me how to export locators from Avid Media Composer that can be imported into ProTools? I have a composer trying to do the music for a show but, we have only been able to send him a pdf with the locator information. He would like it in the timeline however, he has to insert it manually...
    Posted to Avid Media Composer - PC (Forum) by XSMCX on Wed, Jun 9 2021
  • I can't link Protools to iLOKI

    I downloaded all the necesary software to my computer. However, iloki asks for the activation code to activate Protools. Where can i find the activation code for my Protools Pepetual license.
    Posted to Community Issues and Suggestions (Forum) by Shakeem Winn on Sun, Apr 4 2021
  • Re: Pro Tools/Media Composer Catalina Install

    [quote user="Leo Baker"] If you are running Pro Tools and Media Composer on the same machine, either one or the other does not keep up with the MAC Version. For Example Media Composer 2020.6 OSX - 10.15.4 Pro Tools 2020.5 OSX 10.15.3 as in bracket's 10.15.4 not qualified on the Avid knowledhebase...
    Posted to Avid Media Composer - Mac (Forum) by Miguel on Tue, Jun 30 2020
  • Hardware extra Pro Tools Ultimate

    Hola a tod@s! Llevo un tiempo sopesando si adquirir PT Ultimate. Actualmente tengo PT 12 (no HD) y la verdad es que se me queda muy cortito ya. La pregunta es si Pro Tools Ultimate necesita obligatoriamente un hardware extra tipo una tarjeta HDX o una interface. En los requerimientos efectivamente pone...
    Posted to Foro en Español (Forum) by MariaRMR on Sat, Jul 20 2019

    I just bought pro tools (perpetual license), and followed all instructions. I got the step where I had to place my license on my iLok 3 usb, but the pro tools license isn't showing up on my iLok Manager. I linked the account to my Avid account as instructed. But i'm still having a really hard...
    Posted to Community Issues and Suggestions (Forum) by ChopMaster on Sat, Oct 20 2018
  • Problemas con Pro Tools Activation Code

    Alguien podria ayudarme, hace poco compre el Pro Tools 12 y hoy que lo quiero bajar el codigo de activacion que trae la tarjeta me dice que tiene un error con el codigo de descarga, ya lo verifique muy bien y el codigo introduzco es el que viene en la tarjeta. Alguien puede ayudarme a encontrar una solucion...
    Posted to Foro en Español (Forum) by Jaime Mendez on Fri, Aug 17 2018
  • Can't activate and download Pro Tools

    First of: Avids website is very confusing and somewhat 'not userfriendly'. BUT. I bought an activation code for Pro Tools. On this CARD it says I have to go to When I do that, I enter my code and then it accepts it and it writes: Please enter the Renewal Code listed here...
    Posted to Community Issues and Suggestions (Forum) by Sayegh on Fri, Jul 20 2018
  • Migrate to new Master account

    Hello All, I'm contemplating opening a new master account for our Avid products, since Avid itself isn't giving me the tools to be successful and frankly i'm not sure what else to do. Quick backstory, I work at a large University and we've been teaching Avid stuff for 15+ years. I can't...
    Posted to Community Issues and Suggestions (Forum) by AVengineer on Mon, Apr 30 2018
  • Cannot validate/verify billing address

    I'm trying to register and install my institution version of pro tools. Upon trying to redeem my pro tools code, I'm instructed to update my billing address. When trying to update my billing address it has the country auto populated and the system will not let me validate my billing/shipping...
    Posted to Get Started Fast (Forum) by RETorres on Sat, Apr 28 2018
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