The thing I find most profound with $499 perpetual support vs $499 annual subscription is that the annual subscription INCLUDES PHONE support. But the perpetual support is relegated to email only. Huh? Someone want to explain to me why a perpetual license which cost $1700+ plus the annual support at $499 doesn't include phone support? While paying

Thanks Bob.

Avid updated the Documentation web page today adding a "Not recommended for new installations" note to the 2021.8.0 Readme. Anyone know why? I read through the read me documentation and I don't see anything inside the document that would explain the notice. Looking for some clarity as we just purchased a new Nexis Pro and we are in the

While I understand the separation between standard, elite, expert plus; I feel like there should be a total facility price that results in an upgrade from standard. If I'm sitting in my boutique with 3 systems and I'm paying $1000 a year for standard support - okay that's web support. But, if I'm a bigger player with 80+ systems and

[quote user="Pat Horridge"] Avid have a bug logged that may relate to this but no news on resolution. [/quote] Can we get a bug number and specifics on the bug. ie, only effect h.264 with ACC, only happens when the bit rate is below 2mbps, anything that can elaborate on what triggers the bug. Thanks

So, I have encountered a situation where we do need to change the "Source File Name" metadata. We were sent updated bins from an external provider and the Source File Name on all the clips in their updated bins are blank. The original bins we have from them all have the Soure File Name. But, since the new bins Source File Names are blank the

If he edits the Title is it still blank? Or does it appear in the editor? While your both working on the same project do you have the same media storage location mounted? Where the media for the title was rendered too.

Avid does not natively support these codecs for editing. You would need to transcode to a native codec, such as DNx or ProRes or edit directly from the AMA clips. But performance will be slower editing from AMA clips. I cannot give you specifics on performance as it depends on CPU, RAM, GPU, etc. You could edit together a sequence that is stricly AMA

I'm not sure what you mean by the 'effects' appearance? Are you asking if I have those effects in the effect palette or are you asking if effect renders also save to the Public\Documents folder? I see all the standard effects in the Effect Palette. I put a Signal Generator on an audio track and hit render in the plug-in and that rendered

The FX3 introduces two new codecs; XAVC S-I and XAVC HS. The XAVC S-I is compatible with the Nablet XAVC S AMA plug-in. The XAVC HS is compatible with the Nablet HEVC AMA plug-in. With these two AMA plug-ins you will be able to AMA link and transcode (not consolidate) footage recorded with either of the two cameras you mention.