Latest post Tue, Mar 5 2024 7:23 AM by markperryeditor. 3 replies.
Page 1 of 1 (4 items)
Sort Posts: Previous Next
  • Fri, Feb 16 2024 1:56 PM

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,850
    • Points 259,260
    • ! Avid Employee
      !Avid Customer Advocate
      Avid Beta Moderators
      Avid Developer Moderator
      ForumsAdministrator
      Moderator: Edit on Demand
      Moderator: SSAI PHAI
      SystemAdministrator

    Idea [I] New BMD Desktop Video 12.8.1 | fixes issue with hangs on MC

    https://www.blackmagicdesign.com/support/

    Great news!!!!!!!!!   Blackmagic has released a new Desktop Video driver v12.8.1 to resovle the hang when starting playback on MC.

    About Blackmagic Desktop Video v12.8.1 Software

     

    Welcome to the Desktop Video software

    This software includes everything you need to set up your DeckLink, UltraStudio and Intensity for video capture and playback with your computer.

    What's new in Desktop Video 12.8.1

    • Fix an issue causing Avid Media Composer to hang when starting playback.
    • Fix an issue where video output modes are incorrectly advertised on playback-only products.
    • General performance and stability improvements for all models.

    Mac OS Specific

    Minimum System Requirements for Mac OS

    • macOS 14.0 Sonoma or later.
    • macOS 13.0 Ventura.
    • Mac OS computer with either Thunderbolt, PCIe slot.
    • 8 GB of system memory.

    Note: The following products are supported on macOS Monterey and Ventura:

    Apple silicon and Intel Macs:

    • DeckLink Duo 2
    • DeckLink Quad 2
    • DeckLink Quad HDMI Recorder
    • DeckLink 8K Pro
    • DeckLink 4K Extreme 12G
    • DeckLink IP HD
    • DeckLink IP HD Optical
    • DeckLink IP/SDI HD
    • DeckLink Micro Recorder
    • DeckLink SDI Micro
    • DeckLink Mini Monitor HD
    • DeckLink Mini Monitor 4K
    • DeckLink Mini Recorder
    • DeckLink Mini Recorder HD
    • DeckLink Mini Recorder 4K
    • DeckLink SDI 4K
    • DeckLink Studio 4K
    • UltraStudio Recorder 3G
    • UltraStudio Monitor 3G
    • UltraStudio HD Mini
    • UltraStudio 4K Mini
    • UltraStudio 4K Extreme 3
    • Intensity Pro 4K
    • DeckLink 4K Pro
    • DeckLink 4K Extreme
    • UltraStudio 4K
    • UltraStudio 4K Extreme

    Intel Macs only:

    • DeckLink Mini Monitor
    • DeckLink HD Extreme 3
    • DeckLink HD Extreme 3D
    • DeckLink SDI
    • DeckLink Duo
    • DeckLink Quad
    • DeckLink Studio
    • UltraStudio Express
    • UltraStudio Mini Monitor
    • UltraStudio Mini Recorder
    • Intensity Pro
    • Intensity Shuttle Thunderbolt

    Third Party Software Support

    • DaVinci Resolve 17 and 18.
    • Fusion 17 and 18.
    • Apple Final Cut Pro.
    • Adobe Premiere Pro CC 2022 and 2023.
    • Adobe After Effects CC 2022 and 2023.
    • Adobe Photoshop CC 2022 and 2023.
    • Adobe Character Animator CC 2022 and 2023.
    • Autodesk Flame 2024.
    • Avid Media Composer 2023.
    • Avid Pro Tools 2023.
    • The Foundry Nuke (Intel Macs only).

    Windows Specific

    Minimum system requirements for Windows

    • Microsoft Windows 10 or 11 64-bit
    • Microsoft Windows computer with either Thunderbolt, PCIe slot or USB 3.0 port.
    • 8 GB of system memory.

    Third Party Software Support

    • DaVinci Resolve 17 and 18.
    • Fusion 17 and 18.
    • Adobe Premiere Pro CC 2022 and 2023.
    • Adobe After Effects CC 2022 and 2023.
    • Adobe Photoshop CC 2022 and 2023.
    • Adobe Character Animator CC 2022 and 2023.
    • Avid Media Composer 2023.
    • Avid Pro Tools 2023.
    • Magix Vegas Pro 20.
    • The Foundry Nuke.

    Linux Specific

    Minimum System Requirements for Linux

    Basic system requirements:

    • x86-64 running Linux 3.10 or higher.
    • AArch64 running Linux 4.9.140 or higher.

    A system with ample memory is strongly recommended.

    Supported ARM Platforms

    Desktop Video has been tested on the following platforms:

    Nvidia Jetson AGX Xavier and Nvidia Clara AGX:

    • DeckLink 8K Pro
    • DeckLink Quad 2
    • DeckLink Duo 2
    • DeckLink Quad HDMI Recorder
    • DeckLink 4K Extreme 12G
    • DeckLink SDI Micro

    Thunderbolt Hotplug Requirements

    Supported kernels older than 3.12 require an extra step after plugging the device in. You must tell the kernel to rescan the PCI bus using the following command:

    # sudo sh -c 'echo 1 > /sys/bus/pci/rescan'

    Kernel 3.12 and later support hotplug without the need for any extra steps.

    Supported Distributions

    x86-64:

    • Ubuntu: 22.04, 23.04
    • Debian: 11
    • Fedora: 38
    • CentOS: 7

    Nvidia Jetson AGX Xavier / Nvidia Clara AGX:

    • JetPack 5.1

    Several different package formats are supplied:

    • Native package (.deb) for Ubuntu and Debian based distributions.
    • Native package (.rpm) for RedHat and Fedora based distributions.
    • Tarball and packaging files for custom installation.

    Full release notes including installation instructions are available in the ReadMe.txt found in the downloadable tar archive.

    Installing Desktop Video Software

    If you have installed the drivers prior to installing any of these applications, we recommend that you uninstall and reinstall the drivers. This will ensure that all relevant components are installed in their required locations.

    Additional Information

    Please check www.blackmagicdesign.com for additional information on third party software compatibility and minimum system requirements.

    Some applications may use third party code under license. For details please refer to the included "Third Party Licenses.rtf" document.

    © 2024 Blackmagic Design Pty. Ltd. All rights reserved. 'Blackmagic Design', 'Blackmagic', 'Blackmagic Cloud', 'DaVinci Resolve', 'Fusion', 'Fairlight', 'Ultimatte', 'HyperDeck', 'DeckLink', 'HDLink', 'Videohub', 'Intensity' and 'Leading the creative video revolution' are registered trademarks in the US and other countries. All other company and product names may be trade marks of their respective companies with which they are associated.

    Updated February 14, 2024.

     

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Sun, Feb 18 2024 2:11 AM In reply to

    Re: New BMD Desktop Video 12.8.1 | fixes issue with hangs on MC

    Not great news for me I'm afraid....

    MC 2023.12 Ventura 12.6.3 Mac Studio M1, no dice.

    DNX ID beachballed in five minutes, tried mulltiple times, hang. Because of this on going issue I happened to have an Ultrastudio 3G available too, this worked slightly longer, maybe twenty minutes, then beachball. I have been working this past week in fullframe mode, not ideal, but at least it works. As soon as the Blackmagics were hooked up, everything became slghtly more 'sticky' response wise in trim mode, till it falls over. It still did the thing where it glitches for a moment and everything goes out of sync, so you have to stop/start.

    Happy days.......

    Mac Studio 32 Core GPU, 64Gigs of Ram. OS ventura 12.6.3 Avid Artist DNX ID. MC 2023.12. [view my complete system specs]
  • Mon, Mar 4 2024 10:01 PM In reply to

    Re: New BMD Desktop Video 12.8.1 | fixes issue with hangs on MC

    So I have now tried 2024.2, with the same beach-balling. I have been told by Avid, they know the Blackmagic release and this new Avid release DOES NOT FIX THIS ISSUE!! 

    Is anyone out there getting this to work? Avid's solution to me is is plug a monitor into the Mac Studio and use full screen mode. That's their solution. It works, but is not ideal. Picture quality is not great, the motion is not as smooth. My $1400 DNX ID a brick on my desk. Beyond frustrated that after nearly two years I cannot get a fix for this....

    Mac Studio 32 Core GPU, 64Gigs of Ram. OS ventura 12.6.3 Avid Artist DNX ID. MC 2023.12. [view my complete system specs]
  • Tue, Mar 5 2024 7:23 AM In reply to

    Re: New BMD Desktop Video 12.8.1 | fixes issue with hangs on MC

    Marianna,

    Are there any updates for people who are STILL having this issue? Seems to have gone quiet, perhaps I am the only one still having a problem.....

    Mac Studio 32 Core GPU, 64Gigs of Ram. OS ventura 12.6.3 Avid Artist DNX ID. MC 2023.12. [view my complete system specs]
Page 1 of 1 (4 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller