Latest post Wed, Mar 27 2024 11:35 PM by Ajay Yumul. 3 replies.
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  • Wed, Feb 14 2024 11:39 PM

    • Aaron Howell
    • Not Ranked
    • Joined on Mon, Nov 16 2015
    • Los Angeles
    • Posts 20
    • Points 235

    Media Composer 2023.12 Upon Quitting get Error

    Hello!

    Not a huge deal but upon quitting the new Media Composer 2023.12 I get the following error message, it doesn't affect me while working as it only happens upon trying to quit the program:

     

    Exception:  CENTRAL_ADM_DEVICE_IS_NULL

     

    Recently updated from a good stable 2022.7.  Running a Mac Studio M1 Ultra 64gb RAM, OS Monterey 12.7.3, Blackmagic UltraStudio 4K, Desktop Video Version 12.4, Avid Media Composer 2023.12 and with an Edit Share server with Edit Share Connect v2022.2.1

     

    Any ideas what could be causing the error upon quitting the program?

    Mac Studio (2022) Apple M1 Ultra 64 GB Ram MacOS Monterey 12.7.4 Avid Media Composer 2024.4 [view my complete system specs]
  • Fri, Feb 16 2024 5:28 AM In reply to

    • hbrock
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Bainbridge Island, WA
    • Posts 5,578
    • Points 64,975
    • Moderator: MCA Mac
      Moderator: Media Composer Getting Started

    Re: Media Composer 2023.12 Upon Quitting get Error

    I had crashes when quitting and removing a Nablet AMA plug-in for XAVC-S files fixed it.  Or try removing non-Avid AMA plug-ins one at a time to see if that helps.

    MacPro, MacBook Pro and a Cube (masquerading as a kleenex dispenser). [view my complete system specs]

    Must think of something clever to go here...

  • Wed, Mar 27 2024 10:32 PM In reply to

    • Aaron Howell
    • Not Ranked
    • Joined on Mon, Nov 16 2015
    • Los Angeles
    • Posts 20
    • Points 235

    Re: Media Composer 2023.12 Upon Quitting get Error

    Thank you have no AMA plugins installed, or any other for that matter.  Upgraded to 2024.4, issue stopped, but often program crashed now upon quitting.

    Mac Studio (2022) Apple M1 Ultra 64 GB Ram MacOS Monterey 12.7.4 Avid Media Composer 2024.4 [view my complete system specs]
  • Wed, Mar 27 2024 11:35 PM In reply to

    Re: Media Composer 2023.12 Upon Quitting get Error

    Aaron Howell:

    Thank you have no AMA plugins installed, or any other for that matter.  Upgraded to 2024.4, issue stopped, but often program crashed now upon quitting.

     

    Hi Aaron,

    I'm seeing such similar reports of MC crashing when exiting the software. Can you email me directly with your MC system ID so that I could start I case.

     

    I would like to log this as a bug so that the team can start looking into it.

     

    email me at [email protected]

     

    Thanks,

    Ajay

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