Latest post Wed, Oct 4 2023 4:18 PM by fsmike. 4 replies.
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  • Thu, May 18 2023 2:39 AM

    • fsmike
    • Not Ranked
    • Joined on Wed, Jan 20 2021
    • Posts 3
    • Points 35

    Nexis Client install issue on Ventura?

    I keep getting an error when trying to allow the Kext in the Privacy & Security pane. Rebuild the caches, reboot, and then an error after logging in saying to go through the process again. I did the Recovery Mode security settings change (enable both options for 3rd party kexts). Uninstalled (no error-so it seems like it was removed cleanly) then reinstalled and the issue is back. Any suggestions?

     

    Ventura 13.3.1 on a Mac Studio. Reinstalled

  • Thu, May 18 2023 2:01 PM In reply to

    • FerddyC
    • Not Ranked
    • Joined on Thu, Mar 30 2023
    • Baltimore, Maryland
    • Posts 58
    • Points 620
    • ! Avid Employee
      Moderator: Avid ISIS
      Moderator: Avid NEXIS & NEXIS EDGE
      Moderator: Avid Storage Products
      Moderator: Broadcast Newsroom

    Re: Nexis Client install issue on Ventura?

    Hey there,

    Are you trying to install NEXIS 23.3.0 client?

    Thanks,

    -------------------

    Ferddy Calderon

    Avid NEXIS Sr. Principal Product Owner

    Avid

  • Thu, May 18 2023 4:49 PM In reply to

    • fsmike
    • Not Ranked
    • Joined on Wed, Jan 20 2021
    • Posts 3
    • Points 35

    Re: Nexis Client install issue on Ventura?

    Yes, the 23.3.0 client-the one that comes with Nexis package and is supposed to isupport Ventura.

  • Thu, May 18 2023 5:38 PM In reply to

    • FerddyC
    • Not Ranked
    • Joined on Thu, Mar 30 2023
    • Baltimore, Maryland
    • Posts 58
    • Points 620
    • ! Avid Employee
      Moderator: Avid ISIS
      Moderator: Avid NEXIS & NEXIS EDGE
      Moderator: Avid Storage Products
      Moderator: Broadcast Newsroom

    Re: Nexis Client install issue on Ventura?

    Can you try to uninstall NEXIS Client, reboot, check to make sure any pending approvals are cleared, then reboot and make sure the security policy has been changed.

    Then after all that try the installer again.  You should see the "System Extension Updated" dialog, and have to go through the instructions to allow it, then restart to let the extensions rebuild/load.

     

    -------------------

    Ferddy Calderon

    Avid NEXIS Sr. Principal Product Owner

    Avid

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  • Wed, Oct 4 2023 4:18 PM In reply to

    • fsmike
    • Not Ranked
    • Joined on Wed, Jan 20 2021
    • Posts 3
    • Points 35

    Re: Nexis Client install issue on Ventura?

    Nothing changed ever. I did find that the 22.12.0 client seemed to work on two other machines (but had the same cache rebuild failing issue on a 4th), and the 23.0.3 did install on yet another machine. All. machines are identical, were bought at the same time and set up the same: updates, nothing else, running 13.5.1.

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