Latest post Fri, Feb 24 2023 2:38 PM by BobRusso. 2 replies.
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  • Thu, Feb 23 2023 7:13 PM

    • jogawa
    • Not Ranked
    • Joined on Thu, Feb 23 2023
    • Posts 1
    • Points 25



    I inherited an AVID ISIS 5500, and a SYNOLOGY RX2414+ NAS.  I'm trying to understand how these two units work together. 

    I have been able to mount volumes from the NAS, using a Mac Pro - but only because the server information was saved.  

    I have not had the same luck with the AVID ISIS.  

    I know that the previous owner used the same Mac Pro to access the ISIS, but I get an error when attempting to access its IP - "System Director Not Running".  

    I connect to the ISIS unit to start System Director, but it fails after three attempts at looking for an active license USB dongle.

    I am seeking suggestions on how to mount volumes from the ISIS 5500.  

    Thank you!

  • Fri, Feb 24 2023 1:58 PM In reply to



    If your Isis does not have a license, either dongle or software license, the system director won't start and you can't connect.

    So what kind of license do you have?

    From the old Apple Quadro 950 to HP Z8xx. My current own systems: 1x Z420 E5 1650 32GB memory quadro K2200, 1x XW8600, 2x 3.0Ghz Quadcore, 24GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.


    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development




  • Fri, Feb 24 2023 2:38 PM In reply to

    • BobRusso
    • Top 50 Contributor
    • Joined on Thu, Oct 13 2005
    • New Jersey
    • Posts 2,436
    • Points 30,240
    • ! Avid Employee
      Moderator: Avid ISIS
      Moderator: Avid NEXIS & NEXIS EDGE
      Moderator: Avid Storage Products


    Launch: Start > Programs > Avid ISIS System Director > System Director Viewer.

    What does it say there?

    Launch Avid License control. What does it say? [view my complete system specs]

    -- Bob Russo Post-Production Workflow Manager - NFL Films

    Bob Russo on Expert Connections

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