Latest post Thu, Jun 1 2017 2:52 PM by Marianna. 3 replies.
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  • Tue, May 30 2017 11:14 AM

    MC 8.8.3. crashed when importing


    there seems to be a problem with the latest verison 8.8.3.

    Sometimes - not always - Avid crashes when I import or even link videos or images.
    I couldnt yet figure out with which clips there are problems. I think for sure, that images with higher resolutions tend to crash.
    I noticed it the first time, when I tried to drag and drop a file into a bin.

    Does anyone else have this problem?


    Thank you!



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  • Tue, May 30 2017 2:22 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 2,932
    • Points 32,370

    Re: MC 8.8.3. crashed when importing

    Hi Laurin,

      It's best if you update your profile to include machine specs, also the type of files you're working on.





    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.15.7 Intel UHD 630. [view my complete system specs]
  • Thu, Jun 1 2017 12:39 PM In reply to

    Re: MC 8.8.3. crashed when importing

    Thank you RalphC.

    How can I edit my specs? It says: "N/A" in my profile.




  • Thu, Jun 1 2017 2:52 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,896
    • Points 259,770
    • ! Avid Employee
      !Avid Customer Advocate
      Avid Beta Moderators
      Avid Developer Moderator
      Moderator: Edit on Demand
      Moderator: SSAI PHAI

    Re: MC 8.8.3. crashed when importing



    Go to:  your name in the upper right corner of the screen ( next to welcome ).   Click on it.

    The on the left nav bar you see 

    Edit my profile

    Open that.

    there you can update your specifications


    Sr. Director | Customer Experience and Community [view my complete system specs]
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