Latest post Tue, Apr 18 2017 5:26 AM by gumbycat99. 2 replies.
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  • Wed, Apr 12 2017 3:06 AM

    • gumbycat99
    • Top 200 Contributor
    • Joined on Fri, Jun 6 2008
    • Auckland, New Zealand
    • Posts 588
    • Points 7,080

    Same as source QT export to SMB network drive fails

    I posted last week on AE of FB but didn't get any answers so I'll post again here.

    When I try to export a SAS qt to a network drive (either Editshare or Synology NAS) I get the error: UPDATE_MOVIE_RESOURCE_FAILED

    I can export to a local drive with no problem, only network drives are a problem.

    The network drives are mounted with SMB (Native SMB on Editshare). If I use AFP mount on Editshare there is no problem except for a known 2GB file size limitation. If I use the third party DaveSMB it works, but I was hoping to avoid this as we have quite a few Mac suites.

    I've tried various combinations of OSX 10.10 and 10.11 and Avid MC 7-8.6.5.

    I have 5 Macs all giving the same error, various old Mac Pro, MacbookPro and Mac Minis.

    So on the one hand it seems like a Mac problem with SMB, but on the other hand it's only SAS exports so seems like something weird is up with Avid and Quicktime.

    Any ideas would be appreciated.

    cheers

    Campbell

     

    8.5 on a mongrel PC, Win 7, QT7.5, Nvidia GTX 970, 16Gb RAM, SSD, NAS for raw media and a Macbook Pro [view my complete system specs]
  • Wed, Apr 12 2017 3:45 PM In reply to

    Re: Same as source QT export to SMB network drive fails

    Are you saying that non-SAS exports (custom) do work? Or that all QuickTime exports fail on SMB-connected drives?

    Symphony v2019 | OS 10.13.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

  • Tue, Apr 18 2017 5:26 AM In reply to

    • gumbycat99
    • Top 200 Contributor
    • Joined on Fri, Jun 6 2008
    • Auckland, New Zealand
    • Posts 588
    • Points 7,080

    Re: Same as source QT export to SMB network drive fails

    It just seems to be SAS exports. I've tried H264 and PhotoJpeg codecs as well as Custom settings to DNxHD and they all work. But SAS to DV or DNxHD give me that error message.

    8.5 on a mongrel PC, Win 7, QT7.5, Nvidia GTX 970, 16Gb RAM, SSD, NAS for raw media and a Macbook Pro [view my complete system specs]
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