Latest post Fri, Jun 20 2014 3:45 PM by smrpix. 1 replies.
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  • Fri, Jun 20 2014 3:42 PM

    • Chaunt
    • Not Ranked
    • Joined on Fri, Jun 20 2014
    • Posts 2
    • Points 30

    Pro Tools 11 Demo - Fatal Error

    Hi guys and gals,

    I am Tevin Turner. I have a

    Manufacturer: Hewlett-Packard Company

    Model: 320-1030

    Processor: AMD A4-3400 APU with Radeon(tm) HD Graphics 2.70GHz

    Installed Memory (RAM): 4.00GB (3.49)

    System Type: 64-bit Operating System

    Pen and Touch: Touch Input Available with 2 Touch Points

    Windows 7 Home Premium


    This PC is not one that is approved (Avid Approved) to run Pro Tools 11, however I have a friend using a laptop that isn't as well and he is having no problems.


    My goal was to see if Pro Tools would run on my PC before purchasing the full program.This lead me to purchase an iLok and download the demo version for a test.


    Installation was a success for the most part.


    While trying to open the demo version of Pro 11 , I receive a message saying:


    Fatal Error - Pro Tools

    Pro Tools 11 could not be loaded. Please contact the software publishe for support using this software.

    Error Details:

    Import DLL MSVCP100.dll can not be loaded.


    After countless hours of googling, I kept seeing post on redownloading the Microsoft Visual C++ Redistribution Package to fix this problem. Tried that. Redownloaded the Microsoft Visual C++ for every year on my PC including newer ones that I did not have. Still had the problem.


    I also restored my CPU to an earlier date, reinstalled EVERYTHING (PT, PACE, iLok, etc). And the error message is still popping up and not allowing me to access the program.


    Is my PC just not going to do or is there something that I can do to fix this problem?

  • Fri, Jun 20 2014 3:45 PM In reply to

    • smrpix
    • Top 75 Contributor
    • Joined on Wed, Sep 5 2012
    • Posts 1,508
    • Points 18,820

    Re: Pro Tools 11 Demo - Fatal Error

    Two other small non-fatal errors, posting in the video forms, and double-posting.

    Maybe try here:

    i9 12th generation, GeForce 3070, 64GB RAM [view my complete system specs]
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