Latest post Tue, Feb 25 2014 11:09 AM by Zeal. 0 replies.
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  • Tue, Feb 25 2014 11:09 AM

    • Zeal
    • Not Ranked
    • Joined on Thu, Dec 5 2013
    • Posts 37
    • Points 385

    Interplay Transfer 2.7 Generic FTP DHM ingested clips all in Partially online status

    Hello experts,

    We have op01a mxf clips exported from sequences by following methods:

    1. Export from NewsCutter 10.5.2 (XDCAM HD 50 or DV 25) to op01a mxf

    2. Transferred by Media Service / STP Encode (XDCAM HD 50) to op01a mxf

    3. Transferred by Interplay Transfer (TMAuto API, SendToPlayback with Generic FTP DHM, DV 25) to op01a mxf

    Then we tried to use FTP Media Browser application or TMAuto API (GetFromIngestFile with Generic FTP DHM) to ingest the exported op01a mxf clips back to Interplay.

    But none of them in correct status. There are two situations:

    1. Ingested masterclip have status of "Partially Online" in Interplay Access (But if we manually import the clip to NewsCutter then check-in to Interplay, it will have "Online" status)

    2. Ingested masterclip  have duration of  00:00:00:00 (But if we manually import the clip to NewsCutter then  check-in to Interplay, it will have correct duration)

    We don't know why mxf clips ingested by Interplay Transfer have bad status, but have correct status if check-in by NewsCutter

    Suggestions are highly appreciated.

    Best regards,

    Zeal

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