Latest post Thu, May 3 2012 7:40 AM by camoscato. 3 replies.
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  • Wed, May 2 2012 4:20 PM

    Can't log into download-center

    I've had some small problems mapping buttons to my Norwegian keyboard. On checking the forum, it seems that updating to MC 6.01.1 remedies some of these problems.

    However, when I try to log into the download-center, I get a message "Not linked". Yes, I have a master-account, and I have logged in.

    Whem I try to link, using the "forgot password" button, I get a message that my password has been reset and an e-mail has been sent. (This indicates that I do have an account...) I have tried this 3 times now, but still no e-mail, and have waited more than an hour... or does it take longer? My e-mail as typed in, is correct, of course.

    Who do I contact if this is not the right place? Going to the "Contact us"-page gives no answers to this.

    MC 7.03; System: Gigabyte MA790X-UD3P w/AMD Phenom II X4 940 cpu 3,0 Ghz, 8 Mb ram, Win 7-64, NVIDIA Quaddro FX 3800 gpu w/2 screens, 2x1Tb, 1x500GB and... [view my complete system specs]

    Gerrit

  • Wed, May 2 2012 5:40 PM In reply to

    Re: Can't log into download-center

    Hi,

    Send an email to Marianna Montague ([email protected]).  She'll be able to fix the problem.

    ciao,
    Carl 

    Media Composer 2024.6 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 64gb RAM, NVIDIA Quadro RTX 3000, Blackmagic UltraStudio Mini... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Thu, May 3 2012 6:58 AM In reply to

    Re: Can't log into download-center

    Thanks Carl;   I will mail her.

    BTW, the link to the Download-center in the "Updates to MC6.01.1 ... now available" by Larry Rubin only gives a blank page. Just for info...

    MC 7.03; System: Gigabyte MA790X-UD3P w/AMD Phenom II X4 940 cpu 3,0 Ghz, 8 Mb ram, Win 7-64, NVIDIA Quaddro FX 3800 gpu w/2 screens, 2x1Tb, 1x500GB and... [view my complete system specs]

    Gerrit

  • Thu, May 3 2012 7:40 AM In reply to

    Re: Can't log into download-center

    Gerrit Geelmuyden:
    BTW, the link to the Download-center in the "Updates to MC6.01.1 ... now available" by Larry Rubin only gives a blank page. Just for info...

    Thanks.  I fixed it.

    Media Composer 2024.6 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 64gb RAM, NVIDIA Quadro RTX 3000, Blackmagic UltraStudio Mini... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

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