Latest post Thu, Mar 20 2008 9:56 AM by Blue Crow. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next
  • Wed, Mar 19 2008 5:48 PM

    • Blue Crow
    • Top 500 Contributor
    • Joined on Mon, Oct 23 2006
    • London
    • Posts 498
    • Points 5,965

    Problems Installing ISIS Software

     When I install my ISIS software on my Symphony it comes up with

    'There is a problem with this windows installer package. A DLL required for this install to complete could not be run.'

    I'm running version 5.5.7 on a Compaq Evo 8000. It sees the ISIS and the installer is one from the Administrator Installers section.

    If anyone has any idea how to cure this I'd be extremely grateful.

    Thanks

    I'm hopefully getting a new 4.0 in April. [view my complete system specs]

    If this job was easy it wouldn't be any fun.

  • Wed, Mar 19 2008 10:28 PM In reply to

    • Freddy
    • Top 500 Contributor
    • Joined on Sun, Nov 5 2006
    • Sweden
    • Posts 256
    • Points 3,110
    • Avid Employee

    Re: Problems Installing ISIS Software

    I found this on the web, it looks similar.:

    Message: "Error 1723.  There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run.

    This error can occur if you have an out-of-date version of Windows Installer.  To update, please see this page on the Microsoft web site:

    http://www.microsoft.com/downloads/details.aspx?familyid=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en

    Good luck

    http://www.freddylinks.com <-- Find EVERYTHING Avid and Tutorials there. Probably the most comprehensive Avid only webpage with over 2000+ Links to Avid Video Tutorials and Avid Information for Media Composer, NewsCutter, Symphony, Interplay, ISIS, Unity MediaNetwork, ProTools, Avid Artist Series. Completely free of fees, registrations, and ads.

  • Thu, Mar 20 2008 9:56 AM In reply to

    • Blue Crow
    • Top 500 Contributor
    • Joined on Mon, Oct 23 2006
    • London
    • Posts 498
    • Points 5,965

    Re: Problems Installing ISIS Software

     Thank you very much for your help it works .

    I'm hopefully getting a new 4.0 in April. [view my complete system specs]

    If this job was easy it wouldn't be any fun.

Page 1 of 1 (3 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller