Latest post Tue, Apr 16 2024 11:38 AM by Framed. 4 replies.
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  • Thu, Apr 11 2024 7:57 AM

    • Framed
    • Not Ranked
    • Joined on Mon, Nov 21 2022
    • Posts 4
    • Points 60

    Error Media Offline but there’s no media offline

    Hi everyone,

     

    I'm a professional editor and I work on a clients pc. They don't know the andwer, so...

    When I need to export sequences Avid always says: 'the sequence contains media offline. continue exporting or abort?'

    I can tell you... there's NO media offline. I had this for three years now. The problem is that when I select multiple sequences to export, he stops after 1 because he always gives the same 'warning' and then I have to press 'continue' between every export. So I can't like set up exports during lunchtime or in the evening after work.

    When I do it on another pc, the Avid doen't show that message. So it's only on my workstation and not linked to the sequences...

     

    Please help :). 

    Elke.  

  • Thu, Apr 11 2024 1:01 PM In reply to

    Re: Error Media Offline but there’s no media offline

    Hi Elke

    It would help to know your system specifications. Which specific version of Media Composer are you using? Which specific operating system? Processor? Amount of RAM? Video card? Is your media linked, transcoded, or imported? Where is your media stored? Look at my profile at the bottom of this post for an example.

     

    If you fill out this information in your profile, you won't have to type it out every time you need help.

    Media Composer 2024.2 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Blackmagic UltraStudio Mini... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Fri, Apr 12 2024 8:33 PM In reply to

    • Framed
    • Not Ranked
    • Joined on Mon, Nov 21 2022
    • Posts 4
    • Points 60

    Re: Error Media Offline but there’s no media offline

     

    Hi,

    ok I will paste it here now since I am on my phone. 

     HP Z4 G4

    Intel Core i9-10980XE CPU @ 3.00 GHZ Ram 64GB 64-bit OS Windows 10 Pro Avid MC Ultimate 2021.9

    the media is professionally imported by the client. As said... only my pc gives that warning. We use the Nexis server system :). 

    regards,

     

    elke.  

  • Sat, Apr 13 2024 12:14 PM In reply to

    Re: Error Media Offline but there’s no media offline

    I'd start with a simple sequence with just one audio track with one audio clip and try exporting that. Then add a video track and try exporting that.

    Then add a second audio clip and second video clip and leave a gap of black and test exporting that.

    The key is finding what is triggering the media offline detection. 

    It could be the "black" in the timeline as this is built in media that is played as black and I've seen this be corrupt.

    HP Z840 3.1GHZ 20cores 128GB RAM M4000 GPU 1TB NVMe drive HP Z book 17 G2 2.7GHZ Quad core 32GB RAM Nvidia K3100M 1TB SSD drive ACI Moderator. I'm... [view my complete system specs]

     

    Broadcast & Post Production Consultant / Trainer  Avid Certified Instructor VET (Retired Early 2022)

     

    Still offering training and support for: QC/QAR Training - Understanding Digital Media - Advanced Files * Compression - Avid Ingest - PSE fixing courses and more.

    Mainly delivered remotely via zoom but onsite possible.

     

    T 07581 201248 | E [email protected]

     

  • Tue, Apr 16 2024 11:38 AM In reply to

    • Framed
    • Not Ranked
    • Joined on Mon, Nov 21 2022
    • Posts 4
    • Points 60

    Re: Error Media Offline but there’s no media offline

    SOLVED

     

    Avid had trouble with a mask effect that wasn't offline at all... Made a new one and now everything works again.

     

    Thank you every one!

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