Latest post Tue, Jan 30 2024 4:50 PM by glitch. 4 replies.
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  • Tue, Jan 30 2024 3:35 PM

    • glitch
    • Top 100 Contributor
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    Cannot link to files

    I just started back on a project that I began in December of 2022. I linked to the Sony H264 4k footage. I created proxy files of everything. Now in January 2024 the original files are offline and I can't link to them. The proxies are fine. Nothing I do will allow me to relink. Do I need a new plugin to link to them? I tried the Media Reactor lite and they're still offline and I can't relink.

    M1 MAc Studio with 64GB's ram

    Running MacOS Monterey

     

     

    Mac Studio Black Magic box MacPro "Trashcan" [view my complete system specs]

    Have an issue? Here's a tissue.

  • Tue, Jan 30 2024 3:52 PM In reply to

    • Marianna
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    Re: Cannot link to files

    Glitch.....

    What version of MC are you on and is it the same version from 2022 or have you upgraded?

    Just trying to get a timeline of things here....

    Not to imply you dont know but just to be sure - did you highlight all of the offline clips in the bin, right click and choose "relink", targetting the specific HDD where the media files are?

    Also where they were brought in through the standard import process?

    I woudl try and rebuild the media database files. Quit the MC application. Then, from each numerical folder inside the MXF folder inside the Avid MediaFiles folder, delete the two files that identify by type as "MSM Media Database" also identified as "msmFMID.pmr" and "msmMMOB.mdb" .  

    If you have an OMFI MediaFiles folder, delete the same two files. On re-launch, the system will detect the missing files and build new ones.

    Report back.

    Marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Tue, Jan 30 2024 4:10 PM In reply to

    • isamson
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    Re: Cannot link to files

    Hello,

    I have created case 04749646 on your behalf and sent it to our Video Editor Support team. The next available resource will contact you to address the issue.

    Thank you very much!

    Inocencio

     

    I just started back on a project that I began in December of 2022. I linked to the Sony H264 4k footage. I created proxy files of everything. Now in January 2024 the original files are offline and I can't link to them. The proxies are fine. Nothing I do will allow me to relink. Do I need a new plugin to link to them? I tried the Media Reactor lite and they're still offline and I can't relink.

    M1 MAc Studio with 64GB's ram

    Running MacOS Monterey

     

  • Tue, Jan 30 2024 4:47 PM In reply to

    • glitch
    • Top 100 Contributor
    • Joined on Thu, Oct 13 2005
    • Massachusetts
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    Re: Cannot link to files

    I'm on 23.12

    Waiting on the 24.2 beta

    I have about 15 drives.

    I did try to relink

    Rebuild the database for all drives? These are linked files. If I try to link from the original cards I get the same Can't Link in the media browser.

     

     

    Mac Studio Black Magic box MacPro "Trashcan" [view my complete system specs]

    Have an issue? Here's a tissue.

  • Tue, Jan 30 2024 4:50 PM In reply to

    • glitch
    • Top 100 Contributor
    • Joined on Thu, Oct 13 2005
    • Massachusetts
    • Posts 1,030
    • Points 12,245

    Re: Cannot link to files

    Should I go to a earlier version of MC? I was testing 23.12 for it's reaction to Black Magic. That's fine for me.

    Mac Studio Black Magic box MacPro "Trashcan" [view my complete system specs]

    Have an issue? Here's a tissue.

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