Latest post Tue, May 7 2024 4:26 PM by Reichwein. 129 replies.
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  • Sun, Feb 4 2024 5:21 PM In reply to

    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    Chris Bové:
    It's not a question of relationships being positive or negative, but rather just a whole different set of criteria, bugs, and items on a list to work through. It's scheduling, testing, communication, testing, qulity reviews, testing, syncing schedules between two companies, and oh did I mention testing? :) 

    Hi Chris,

    Thank you for confirming this is about testing.

    A few posts back I wrote:

    Jeroen van Eekeres:

    Who is responsible for compatibility testing of I/O hardware in 2024? Does Avid still do testing of their part of the integration and certify drivers of Aja and Blackmagic? Up to January 2023 you sold rebranded Blackmagic and Aja I/O under the Avid name and still have the drivers available in the download center. Also in the readme it says:

    • Avid Artist DNxIO and Avid Artist DNxIQ: If you are using Avid Artist DNxIO, Avid Artist DNxIQ, or a BlackMagic Designs video device, please update to Desktop Video software version v12.4 or higher. If you are using Avid Artist DNxIV and Avid Artist DNxIP please update to AJA software v16.2.2 or later.

    Should customers be aware that since Avid discontinued selling I/O boxes in 2023 it also discontinued all testing of Media composer with any I/O device?

    So I repeat the question. Who is responsible for compatibility testing of I/O hardware in 2024? Does Avid still do testing of their part of the integration and certify drivers of Aja and Blackmagic?

    Most of the MC/NC, Interplay, Nexis, ISIS, Unity stuff. [view my complete system specs]

    Avid reseller ACSR at Telmaco

    http://www.telmaco.gr/en/

  • Fri, Feb 16 2024 1:53 PM In reply to

    • Marianna
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    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    BMD had a Valentines day gift for us all.......

    Desktop Video 12.8.1

    https://www.blackmagicdesign.com/support/

     

    About Blackmagic Desktop Video Software

    Welcome to the Desktop Video software

    This software includes everything you need to set up your DeckLink, UltraStudio and Intensity for video capture and playback with your computer.

    What's new in Desktop Video 12.8.1

    • Fix an issue causing Avid Media Composer to hang when starting playback.
    • Fix an issue where video output modes are incorrectly advertised on playback-only products.
    • General performance and stability improvements for all models.

    Mac OS Specific

    Minimum System Requirements for Mac OS

    • macOS 14.0 Sonoma or later.
    • macOS 13.0 Ventura.
    • Mac OS computer with either Thunderbolt, PCIe slot.
    • 8 GB of system memory.

    Note: The following products are supported on macOS Monterey and Ventura:

    Apple silicon and Intel Macs:

    • DeckLink Duo 2
    • DeckLink Quad 2
    • DeckLink Quad HDMI Recorder
    • DeckLink 8K Pro
    • DeckLink 4K Extreme 12G
    • DeckLink IP HD
    • DeckLink IP HD Optical
    • DeckLink IP/SDI HD
    • DeckLink Micro Recorder
    • DeckLink SDI Micro
    • DeckLink Mini Monitor HD
    • DeckLink Mini Monitor 4K
    • DeckLink Mini Recorder
    • DeckLink Mini Recorder HD
    • DeckLink Mini Recorder 4K
    • DeckLink SDI 4K
    • DeckLink Studio 4K
    • UltraStudio Recorder 3G
    • UltraStudio Monitor 3G
    • UltraStudio HD Mini
    • UltraStudio 4K Mini
    • UltraStudio 4K Extreme 3
    • Intensity Pro 4K
    • DeckLink 4K Pro
    • DeckLink 4K Extreme
    • UltraStudio 4K
    • UltraStudio 4K Extreme

    Intel Macs only:

    • DeckLink Mini Monitor
    • DeckLink HD Extreme 3
    • DeckLink HD Extreme 3D
    • DeckLink SDI
    • DeckLink Duo
    • DeckLink Quad
    • DeckLink Studio
    • UltraStudio Express
    • UltraStudio Mini Monitor
    • UltraStudio Mini Recorder
    • Intensity Pro
    • Intensity Shuttle Thunderbolt

    Third Party Software Support

    • DaVinci Resolve 17 and 18.
    • Fusion 17 and 18.
    • Apple Final Cut Pro.
    • Adobe Premiere Pro CC 2022 and 2023.
    • Adobe After Effects CC 2022 and 2023.
    • Adobe Photoshop CC 2022 and 2023.
    • Adobe Character Animator CC 2022 and 2023.
    • Autodesk Flame 2024.
    • Avid Media Composer 2023.
    • Avid Pro Tools 2023.
    • The Foundry Nuke (Intel Macs only).

    Windows Specific

    Minimum system requirements for Windows

    • Microsoft Windows 10 or 11 64-bit
    • Microsoft Windows computer with either Thunderbolt, PCIe slot or USB 3.0 port.
    • 8 GB of system memory.

    Third Party Software Support

    • DaVinci Resolve 17 and 18.
    • Fusion 17 and 18.
    • Adobe Premiere Pro CC 2022 and 2023.
    • Adobe After Effects CC 2022 and 2023.
    • Adobe Photoshop CC 2022 and 2023.
    • Adobe Character Animator CC 2022 and 2023.
    • Avid Media Composer 2023.
    • Avid Pro Tools 2023.
    • Magix Vegas Pro 20.
    • The Foundry Nuke.

    Linux Specific

    Minimum System Requirements for Linux

    Basic system requirements:

    • x86-64 running Linux 3.10 or higher.
    • AArch64 running Linux 4.9.140 or higher.

    A system with ample memory is strongly recommended.

    Supported ARM Platforms

    Desktop Video has been tested on the following platforms:

    Nvidia Jetson AGX Xavier and Nvidia Clara AGX:

    • DeckLink 8K Pro
    • DeckLink Quad 2
    • DeckLink Duo 2
    • DeckLink Quad HDMI Recorder
    • DeckLink 4K Extreme 12G
    • DeckLink SDI Micro

    Thunderbolt Hotplug Requirements

    Supported kernels older than 3.12 require an extra step after plugging the device in. You must tell the kernel to rescan the PCI bus using the following command:

    # sudo sh -c 'echo 1 > /sys/bus/pci/rescan'

    Kernel 3.12 and later support hotplug without the need for any extra steps.

    Supported Distributions

    x86-64:

    • Ubuntu: 22.04, 23.04
    • Debian: 11
    • Fedora: 38
    • CentOS: 7

    Nvidia Jetson AGX Xavier / Nvidia Clara AGX:

    • JetPack 5.1

    Several different package formats are supplied:

    • Native package (.deb) for Ubuntu and Debian based distributions.
    • Native package (.rpm) for RedHat and Fedora based distributions.
    • Tarball and packaging files for custom installation.

    Full release notes including installation instructions are available in the ReadMe.txt found in the downloadable tar archive.

    Installing Desktop Video Software

    If you have installed the drivers prior to installing any of these applications, we recommend that you uninstall and reinstall the drivers. This will ensure that all relevant components are installed in their required locations.

    Additional Information

    Please check www.blackmagicdesign.com for additional information on third party software compatibility and minimum system requirements.

    Some applications may use third party code under license. For details please refer to the included "Third Party Licenses.rtf" document.

    © 2024 Blackmagic Design Pty. Ltd. All rights reserved. 'Blackmagic Design', 'Blackmagic', 'Blackmagic Cloud', 'DaVinci Resolve', 'Fusion', 'Fairlight', 'Ultimatte', 'HyperDeck', 'DeckLink', 'HDLink', 'Videohub', 'Intensity' and 'Leading the creative video revolution' are registered trademarks in the US and other countries. All other company and product names may be trade marks of their respective companies with which they are associated.

    Updated February 14, 2024.

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Fri, Feb 16 2024 2:33 PM In reply to

    • NYnutz
    • Top 500 Contributor
    • Joined on Wed, Nov 25 2009
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    • Posts 467
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    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    Marianna, is is THE version we've been waiting for? 

    Dave

    Post Production Infrastructure Engineer

    "A very big network"

     

  • Fri, Feb 16 2024 2:55 PM In reply to

    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    NYnutz:

    Marianna, is is THE version we've been waiting for? 

    Yes! This driver is much more stable on Mac silicone. 

    Test without digital audio scrub on first.

  • Fri, Feb 16 2024 3:07 PM In reply to

    • NYnutz
    • Top 500 Contributor
    • Joined on Wed, Nov 25 2009
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    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    awesome! Will try to get started on testing today with mc2023.12 on macos13.6.4 with ultrastudio extreme on mac studios.  

    Dave

    Post Production Infrastructure Engineer

    "A very big network"

     

  • Fri, Feb 16 2024 3:24 PM In reply to

    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    NYnutz:

    awesome! Will try to get started on testing today with mc2023.12 on macos13.6.4 with ultrastudio extreme on mac studios.  

    Let me know how it goes, any issues feel free to email me or Marianna. I would test on 23.8.2 as that version does not suffer from the digital audio scrub bug which is on the cusp of being fixed. 

  • Fri, Feb 16 2024 7:13 PM In reply to

    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    Lots of us - nervous about disturbing the almost functional setups we have - would really appreciate reports on how this new driver is working on Mac Silicon instalations, my particular interest is in how it's working with MacStudio. Posting full info about your configuration would be really helpful. 

  • Fri, Feb 16 2024 8:32 PM In reply to

    • Marianna
    • Top 10 Contributor
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    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    NYnutz:

    Marianna, is is THE version we've been waiting for? 

    Yes this fixes the hangs with MC but........ the audio scrub bug is on our side and being fixed and hopefully next release.

    Marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Fri, Feb 16 2024 8:45 PM In reply to

    • NYnutz
    • Top 500 Contributor
    • Joined on Wed, Nov 25 2009
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    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    23.12 is my current test build, as I really need the new batch import/reimport function to finally move the last holdovers from MC2018.12. 

    Dave

    Post Production Infrastructure Engineer

    "A very big network"

     

  • Sun, Feb 18 2024 2:29 AM In reply to

    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    I just tried this new driver. Fixes nothing for me. Trimming was clunky till it crashed. Maybe I'm doing something wrong....

    Beachballed in five minutes. Tested it with Avid DNX ID and Ultrastudio 3G. Back to working in full screen mode. 

    If anyone gets this working please let us know......

    Mac Studio 32 Core GPU, 64Gigs of Ram. OS ventura 12.6.3 Avid Artist DNX ID. MC 2023.12. [view my complete system specs]
  • Sun, Feb 18 2024 3:59 PM In reply to

    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    Marianna:
    Yes this fixes the hangs with MC but........ the audio scrub bug is on our side and being fixed and hopefully next release.

    Avid Senior Management, Product managers, Sales managers, Support managers, Support reps, etc... Can you please, please, please adhere to the straight forward, proactive and professional communication regarding the ownership of outstanding bugs and design flaws as seen in this quote from (the magnificent) Marianna Montague!

    Thank you!

    From the old Apple Quadro 950 to HP Z8xx. My current own systems: 1x Z420 E5 1650 32GB memory quadro K2200, 1x XW8600, 2x 3.0Ghz Quadcore, 24GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

  • Mon, Feb 19 2024 7:30 PM In reply to

    • Nims
    • Not Ranked
    • Joined on Mon, Dec 16 2013
    • Posts 26
    • Points 335

    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    Just reporting that this "fix" fixes nothing for us. We're still getting beachball spinning whenever working in full-res which leads to force-quitting the app, playback in lower resolutions is not solid and everytime we stop playback the client monitor flashes a black frame.

    I am not shooting the messenger here and thank you Marianna for the years and years of patience but this is just unacceptable. My company pays Avid thousands of dollars a year in software licensing fees and maintenance on our NEXIS and for what? Do you want to know how I screen in my studio? I render out a full res sequence and puts it in DaVinci Resolve, we go through the cut, I take notes, then go back to MC to continue working on the cut. This is PATHETIC.

    Additionally, I connect remotely to compeltely different edit station, in a completely different location, on a machine that isn't connected to any I/O hardware and the MC on that computer is also super glitchy. Something is wrong with Avid.

    After installing the new driver from BMD I still got the warning that Avid Technology has loaded system extensions on my Mac which will be incompatible with future versions. This is the only software the elicits this prompt. Not BMD, not Adobe, not the many other apps we're running to support production. None.

    We are switching to either Resolve or Premiere.

     

  • Mon, Feb 19 2024 7:49 PM In reply to

    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    Nims:

    Just reporting that this "fix" fixes nothing for us. We're still getting beachball spinning whenever working in full-res, which leads to force-quitting the app. Playback in lower resolutions is not solid, and every time we stop playback, the client monitor flashes a black frame.

    We thoroughly tested Media Composer 2023.8.2 and the new BMD Desktop Video Setup12.8 DL6580 RC3 in our labs - we had a Mac machine running for five days straight, trimming, moving clips around, loop playing overnight. We experienced next to no issues. 

    Some of my customers report that this new combination has helped a lot, and the issue has ceased to exist. Other customers report this hasn't fixed the issues at all.

    This info has passed through to our devs (specifically on MCCET-5207), and I am awaiting an update. 

    For the time being, an alternative is to plug an external monitor into the system directly and use Full-Screen Playback

    Nims:

    Additionally, I connect remotely to compeltely different edit station, in a completely different location, on a machine that isn't connected to any I/O hardware and the MC on that computer is also super glitchy. Something is wrong with Avid.

    Which remote solution are you using? I am happy to investigate this further if you wish. 

  • Tue, Feb 20 2024 9:39 AM In reply to

    • St.John
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • UK
    • Posts 281
    • Points 3,495

    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    I did perform a clean install of MEdia Composer before usng the latest BMD driver. My experience is that it's working now. sometimes I glet a glitch on the sound after 90 secs approx, but the avid still plays in sync. 

    Nims:
    We're still getting beachball spinning whenever working in full-res which leads to force-quitting the app, playback in lower resolutions is not solid

    I used to get a corrupt project caused by the endless Beachballing and force quitting. You might try creating a new project and copying all the bins over and see if that clears this problem. This might also be causing the problem on your remote avid as well.

    Nims:
    everytime we stop playback the client monitor flashes a black frame.

    There is a setting in the BMD video output where you can select displays freeze frame on output, rather than display black output. It might be worth checking this. 

    Nims:
    After installing the new driver from BMD I still got the warning that Avid Technology has loaded system extensions on my Mac which will be incompatible with future versions

    I'm on 14.2.1 I dont get this message, what vesion of MacOS are you on

     

    St.John

     

    I hope this helps

     

    St.John

     

    Mac Studio M2Max, Mac Studio M1 Max both on OS14.2.1 Artist DNX-id & BMD 4kMini [view my complete system specs]
  • Tue, Feb 20 2024 10:08 AM In reply to

    • damien78
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    • Joined on Tue, Jan 7 2014
    • Geneva
    • Posts 54
    • Points 670

    Re: NO Improvement with MC 2022.12.4, Blackmagic, and Mac Studio

    St.John:
    There is a setting in the BMD video output where you can select displays freeze frame on output, rather than display black output. It might be worth checking this. 

    Thank you! I had this issue, and your suggestion was spot on. In the Blackmagic settings, Video Output > Video Playback, you can choose Display freeze Frame when not playing, and there is no longer black frames at the end of playbacks, which was quite annoying. 

    Otherwise, after a short limited test period on my workstation, the new BM driver seems solid with MC 2023.12.1 on MacOS 13.6.4. 

    Media Composer 2023.8.2, w/Symphony/SS/PF options, MAC STUDIO M1, 64 GB RAM, MacOS 13.6.1, BMD 4K Mini [view my complete system specs]
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