Latest post Fri, Dec 2 2022 7:47 PM by persyst. 6 replies.
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  • Fri, Dec 2 2022 1:46 AM

    • persyst
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    Avid Artist Controls LCD screens are completely solid yellow, please help

    Greetings, I have the Avid Artist Color and Avid Artists Transport, but haven't used them in over a year and now when I open them up in Media Composer, the LCD screens just show complete yellow, and look like rectangles where words would normally be, as if all the LCD lights are all fully bright. Can anyone please let me know how to fix this? Much thanks :)

     

    Media Composer 2020.6 Pro Tools 2019.6 Mac Pro 2013, MacOS Mojave 10.14.6 • 2.7GHz 12-core with 30MB of L3 cache • 64GB (4x16GB) of 1866MHz DDR3 ECC... [view my complete system specs]
  • Fri, Dec 2 2022 12:14 PM In reply to

    • CinéMatica
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    Re: Avid Artist Controls LCD screens are completely solid yellow, please help

    Does installing the latest version from EuCon solve the problem?

    I believe it  had or has to do with a security update from Apple for Catalina and Mojave.

    There should be a fix for this. Lots of Pro Tools users also suffered from it about one year ago.

    Fix for Apple Security Update bricking displays

    Artist Mix display stuck at maximum constrast / brightness

     

     

    [AVID 1] HP Z840 | 2x 18 Core Intel Xeon E5-2699v3 / 2.3GHz 35MB | 128GB PC4-17000P 2133MHz / 8x 16GB DDR4 | NVIDIA Quadro P4000 / 8GB GDDR5 / 4x DP 5K... [view my complete system specs]
  • Fri, Dec 2 2022 2:45 PM In reply to

    • Mercer
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    Re: Avid Artist Controls LCD screens are completely solid yellow, please help

    Yes I would update to the latest Eucontrol and update the firmware, on each. You will be very disappointed with Color in Media Composer, especially if you have Symphony, but I imagine you already know that. If you have Baselight Editions, you may also know that the panel is wonderfully responsive and useful then, for grading. If you intend to resurrect the Color panel for use mainly in Avid, I would even say that BE is almost essential - works very well for Resolve too, where you can customise the soft keys.

    MC with Symphony option, 2022.10, HP ZBook 17 G5, i7-8850H 6 core/64GB ram/512 M2 ssd/Nvidia Quadro P5200/16GB/FHD, HP Thunderbolt Dock G2, BMD Ultrastudio... [view my complete system specs]
  • Fri, Dec 2 2022 7:30 PM In reply to

    • persyst
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    Re: Avid Artist Controls LCD screens are completely solid yellow, please help

    Thanks yea, I've been using Baselight in MC which I love with the Artist Color, but I hadn't done any color work in at least two years, i think since before upgrading to Mojave maybe. My firmwares say they're updated already, but I will try to update the Eucon later today and see what happens.

    Media Composer 2020.6 Pro Tools 2019.6 Mac Pro 2013, MacOS Mojave 10.14.6 • 2.7GHz 12-core with 30MB of L3 cache • 64GB (4x16GB) of 1866MHz DDR3 ECC... [view my complete system specs]
  • Fri, Dec 2 2022 7:31 PM In reply to

    • persyst
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    Re: Avid Artist Controls LCD screens are completely solid yellow, please help

    Thanks I will look into updating everything and see what these posts also say.

    Media Composer 2020.6 Pro Tools 2019.6 Mac Pro 2013, MacOS Mojave 10.14.6 • 2.7GHz 12-core with 30MB of L3 cache • 64GB (4x16GB) of 1866MHz DDR3 ECC... [view my complete system specs]
  • Fri, Dec 2 2022 7:43 PM In reply to

    • Mercer
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    Re: Avid Artist Controls LCD screens are completely solid yellow, please help

    persyst:
    My firmwares say they're updated already

    They will say that with old firmware and software. You have to install the latest version before newer firmwares are possible and recognised. It's not an internet thing, the actual firmware is carried in the software.

    MC with Symphony option, 2022.10, HP ZBook 17 G5, i7-8850H 6 core/64GB ram/512 M2 ssd/Nvidia Quadro P5200/16GB/FHD, HP Thunderbolt Dock G2, BMD Ultrastudio... [view my complete system specs]
  • Fri, Dec 2 2022 7:47 PM In reply to

    • persyst
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    • Joined on Tue, May 27 2014
    • Posts 204
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    Re: Avid Artist Controls LCD screens are completely solid yellow, please help

    Aaah ok good to know. I'll follow up once the Eucontrol and subsequent firmwares are done, thanks again.

    Media Composer 2020.6 Pro Tools 2019.6 Mac Pro 2013, MacOS Mojave 10.14.6 • 2.7GHz 12-core with 30MB of L3 cache • 64GB (4x16GB) of 1866MHz DDR3 ECC... [view my complete system specs]
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