Hi,
I have a problem trying to create a new user after an upgrade to MC 2021.5 on Mojave OS. Initially the problem first occured when I was moving a number of late 2013 Mac Pros 3.5 GHz from 2020.12.8 to 2020.12.10, one of them would not allow me to create a new project or new user without crashing out. I could always roll back to 2020.12.8 and it would work fine.
More recently I moved all the computers to 2021.5 and this one machine would still crash trying to open a project or create a new user. I cleaned everything off relating to Avid, removed plug-ins for their folders and by using cmd + opt was able to get it to open a project. I put all the plug-ins back and now I can create new projects, and open existing projects but only with the default user. If I try to create a new user it crashes out.
Anyone seen this? Any suggestions?
Thanks,
I still can't create a new user or import a user setting without MC crashing. I can create a new project now with the default user setting or open existing projects with the default user selected.
I have 4 other Mac Pros, (late 2013), running 2021.5 on Mojave without any problems with users but this single computer just won't play ball with users.
Anyone seen this or have any ideas?
Having deleted the usual settings files etc and removing BM Video desktop and getting no result I looked at the mac display settings that were different from the other suites. Moving my home screen to the second screen and the crash at new Avid User ceased! I reinstalled 'both desktops have separate spaces' which had fixed a historical problem and my create new user profile function is not crashing the software anymore.
I struggle to believe that this was the problem, but it's working now and wasn't before this change so I move on. May help someone else who comes across this even if I don't understand the science.
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