Mp4 from Newtek Tricaster

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Latest post Fri, Apr 16 2021 4:13 PM by Kevs999. 9 replies.

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Wed, Apr 14 2021 3:00 PM

Kevs999
Joined on Mon, Jul 18 2016
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I have been sent an mp4 output from a Newtek Tricaster which has audio in the track format of C L R Cb.

The video is fine but Media composer brings up an error message for the audio.

Should Media composer recognise this audio layout?

Is there a specific codec for this type of file/audio?

Thanks

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Wed, Apr 14 2021 4:19 PM In reply to

camoscato
Joined on Thu, Oct 13 2005
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Re: Mp4 from Newtek Tricaster

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Kevs999:
Media composer brings up an error message for the audio

What does the error message say?

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Wed, Apr 14 2021 4:41 PM In reply to

Kevs999
Joined on Mon, Jul 18 2016
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Re: Mp4 from Newtek Tricaster

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Ok here goes.

Exception:std::exception,what:ACF call failed: _pUncompressedAudioProvider- GetAudioFormat(track, i, &formatTable.sampleFormat, &formatTable.sampleWidth, &formatTable.bitsperSample), error code 0x80000001,

file e:\ws2\workspace\MC\MCRelease_2019.12_LTM\

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Wed, Apr 14 2021 5:13 PM In reply to

camoscato
Joined on Thu, Oct 13 2005
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Re: Mp4 from Newtek Tricaster

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When do you get the error?

Are you linking to the file? Linking and transcoding it? Or importing it?

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Carl Amoscato | Freelance Film & Video Editor | London, UK

Thu, Apr 15 2021 8:47 AM In reply to

Kevs999
Joined on Mon, Jul 18 2016
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Re: Mp4 from Newtek Tricaster

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So I have solved this.

I was linking to the file, so I tried forcing Avid to use Quicktime to link and that allowed me to see the four audio tracks.

Thanks

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Thu, Apr 15 2021 8:50 AM In reply to

camoscato
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Re: Mp4 from Newtek Tricaster

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Glad you figured it out, and thank you for posting the solution.

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Carl Amoscato | Freelance Film & Video Editor | London, UK

Thu, Apr 15 2021 12:58 PM In reply to

Pat Horridge
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Re: Mp4 from Newtek Tricaster

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How where you linking to it to produce the error? was it using the UME plugin?

If so it would be helpful to have a short example file to test.

UME is replacingthe quicktime AMA plugin so UME should work.

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Thu, Apr 15 2021 3:30 PM In reply to

Kevs999
Joined on Mon, Jul 18 2016
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Re: Mp4 from Newtek Tricaster

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It was linking using the older AMA.

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Thu, Apr 15 2021 7:17 PM In reply to

Pat Horridge
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Re: Mp4 from Newtek Tricaster

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QuickTime was the older AMA UME is the newer one. Which one works?

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Broadcast & Post Production Consultant / Trainer Avid Certified Instructor VET (Retired Early 2022)

Still offering training and support for: QC/QAR Training - Understanding Digital Media - Advanced Files * Compression - Avid Ingest - PSE fixing courses and more.

Mainly delivered remotely via zoom but onsite possible.

T 07581 201248 | E [email protected]

Fri, Apr 16 2021 4:13 PM In reply to

Kevs999
Joined on Mon, Jul 18 2016
Posts 58
Points 820

Re: Mp4 from Newtek Tricaster

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I used quicktime as the link out of the choice of Avid Generic, Quicktime and Sony XDCam

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