Latest post Thu, Apr 15 2021 7:40 AM by MelissaHrr. 3 replies.
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  • Wed, Apr 14 2021 9:09 AM

    • MelissaHrr
    • Not Ranked
    • Joined on Wed, Apr 14 2021
    • Posts 2
    • Points 30

    Avid MC Trial won't start, because I don't have MC l First entitlement even though I want to test the unlimited version of Media Composer

    Hello :)

    I want to test the Avid Media Composer Trial for the unlimited version. Previously I installed the MC l First Version, but then saw that it wasn't what I wanted. So I deinstalled MC l First, not knowing I could switch through Avid Link. But when I reinstalled Media Composer and tried to open it, it wouldn't work. It keeps sending me this error message, even though I deactivated MC l First and activated the MC trial (I tried to open it though Avid Link, where there is an open button for the MC version I want. MC l First is not in the List of products):

    "You don't have Media Composer l First entitlement. Please register for free Media Composer l First entitlement."

     

    How do I solve this problem and start my trial for the MC and not the MC l First?

     

    I hope you can help me with this problem!

    Kind regards,

    Melissa

  • Wed, Apr 14 2021 11:06 AM In reply to

    Re: Avid MC Trial won't start, because I don't have MC l First entitlement even though I want to test the unlimited version of Media Composer

    Contact Avid support. Licensing issues are free and they can sort it for you.

    ACI Moderator. I'm not employed by Avid or work for them. I just do this in my spare time. Normally using the current Media Composer version on My... [view my complete system specs]

     

    Broadcast & Post Production Consultant / Trainer  Avid Certified Instructor VET

     

    QC/QAR Training - Understanding Digital Media - Advanced Files * Compression - Avid Ingest - PSE fixing courses and more

    All bespoke and delivered onsite at yours. Or delivered via hosted Zoom session.

     

    T 07581 201248 | E pat@vet-training.co.uk | W www.vet-training.co.uk |

     

  • Wed, Apr 14 2021 7:47 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: Avid MC Trial won't start, because I don't have MC l First entitlement even though I want to test the unlimited version of Media Composer

    Hello Melissa

    Email me directly please and provide the Operatign system being used so I can assist you.

    Marianna

    marianna.montague@avid.com

    Director of CSM | Customer Advocate [view my complete system specs]
  • Thu, Apr 15 2021 7:40 AM In reply to

    • MelissaHrr
    • Not Ranked
    • Joined on Wed, Apr 14 2021
    • Posts 2
    • Points 30

    Re: Avid MC Trial won't start, because I don't have MC l First entitlement even though I want to test the unlimited version of Media Composer

    Hello Marianna!

    Thank you for your offer to help! I've sent you an E-Mail.

     

    Melissa

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