Latest post Fri, Apr 23 2021 10:32 AM by camoscato. 7 replies.
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  • Mon, Apr 12 2021 9:59 AM

    • JorisR
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    • Joined on Mon, Apr 12 2021
    • Posts 5
    • Points 55

    Atomos convert

    Hi,

    I've recently purchased a atomos ATOMCTC-SH1 converter to be able to convert sdi to hdmi with a timecode burn in.

    I'll link to the product page below.

    The converter seems to be working fine when connected to a camera or davinci resolve. However, when we open avid media composer or protools on the same setup, it no longer works. The sdi to hdmi doenst present picture as soon as avid is launched.

    So I suppose my question is if avid handles it's sdi output differently then other software.
    I've tested with Protools 12, avid 2020.10 and 2020.8

    I've presented this problem to the atomos support, but they because the converter is working in other scenarios they can't really fix a problem that is not there.

     

    With Regards

    Joris

     

     

    https://broadcaststoreeurope.com/shop/1374-video-converters/16281-atomos-atomctc-sh1-connect-convert-repeat-sdi-to-hdmisdi---overlay-audiotcsafe/

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  • Tue, Apr 13 2021 2:42 PM In reply to

    • knejmann
    • Top 500 Contributor
    • Joined on Fri, Nov 4 2005
    • Århus, Denmark
    • Posts 248
    • Points 2,770

    Re: Atomos convert

    What output hardware do you use?

    Media Composer by default does not output TC on SDI. You have to switch it on in Settings -> General.

    Media Composer 2020.12.1 - Windows 10 - Dell 8520 - Blackmagic Decklink Studio 4K - Interplay and NEXIS storage - Avid Artist Color. [view my complete system specs]

    Kåre Nejmann

    Danish Broadcasting Corporation - DR
    Aarhus, Denmark 

  • Thu, Apr 15 2021 12:10 PM In reply to

    • JorisR
    • Not Ranked
    • Joined on Mon, Apr 12 2021
    • Posts 5
    • Points 55

    Re: Atomos convert

    I'm using a blackmagic Decklink 4k extreme 12g output card.

    I switched on the option you mentioned but no cigar  :/

     

  • Thu, Apr 15 2021 4:42 PM In reply to

    • knejmann
    • Top 500 Contributor
    • Joined on Fri, Nov 4 2005
    • Århus, Denmark
    • Posts 248
    • Points 2,770

    Re: Atomos convert

    And does MC "see" the Decklink card? Does the card output picture if connected directly to the monitor?

    I've heard someone mention that the decklink drivers must be (re)installed after Media Composer. Don't know if that helps.

    Media Composer 2020.12.1 - Windows 10 - Dell 8520 - Blackmagic Decklink Studio 4K - Interplay and NEXIS storage - Avid Artist Color. [view my complete system specs]

    Kåre Nejmann

    Danish Broadcasting Corporation - DR
    Aarhus, Denmark 

  • Fri, Apr 16 2021 8:28 AM In reply to

    • JorisR
    • Not Ranked
    • Joined on Mon, Apr 12 2021
    • Posts 5
    • Points 55

    Re: Atomos convert

    Yes. the Decklink card is not the problem. It's working fine just outputting the sdi.
    Only when I hook up the atomos converter the signal is lost.

    So to recap:

     

    MC - decklink - monitor (working)
    Premiere - decklink - monitor (working)
    Resolve - decklink - monitor (working)

     

    MC - decklink - atomos sdi to hdmi - monitor (not working)
    Premiere - decklink - atomos sdi to hdmi - monitor (working)
    Resolve - decklink - atomos sdi to hdmi - monitor (working)

  • Tue, Apr 20 2021 9:05 AM In reply to

    • JorisR
    • Not Ranked
    • Joined on Mon, Apr 12 2021
    • Posts 5
    • Points 55

    Re: Atomos convert

    just to follow up. I am able to loop the sdi signal. so SDI - SDI trough the converter works fine. SDI - HDMI doesnt

  • Fri, Apr 23 2021 9:57 AM In reply to

    • JorisR
    • Not Ranked
    • Joined on Mon, Apr 12 2021
    • Posts 5
    • Points 55

    Re: Atomos convert

    Anyone?

    I've also created a case (04158973) regarding the issue with little to no response...

  • Fri, Apr 23 2021 10:32 AM In reply to

    Re: Atomos convert

    If you're not getting anywhere with support, send an email to Raff Condalor (raff.condalor@avid.com).  He is Avid's customer advocate, and can help you.

    Media Composer 2021.5 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Blackmagic UltraStudio Mini... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

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