Latest post Fri, Mar 26 2021 5:30 PM by Marianna. 2 replies.
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  • Fri, Mar 26 2021 4:26 PM

    • LillyNZ21!
    • Not Ranked
    • Joined on Wed, Mar 17 2021
    • Posts 1
    • Points 25

    Actvating License

    Hi there,

    i have just orderes the monthly version of Media Composer and downloaded.

    But now opens up all the time the free versin of Media Composer First.

    Could naybody tlel me how I can activate the full version?

    I am actuallay using an old Macbook Pro with Mojave...

    Tanti saluti mic

  • Fri, Mar 26 2021 5:09 PM In reply to

    Re: Actvating License

    Hi LillyNZ21,

    You should create a case on the MyAvid support portal and someone will get to you asap. https://www.avid.com/US/support/support-contact  If you don't get anywhere with them, send an email to Raff Condalor (raff.condalor@avid.com).  He is Avid's customer advocate, and can help you.

    Media Composer 2021.5 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Blackmagic UltraStudio Mini... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Fri, Mar 26 2021 5:30 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,551
    • Points 255,080
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    Re: Actvating License

    Michaela

    I created a case and support will reach out with the solution for you via email.   Should hear from them shortly so check your email and if not there, check spam.  

    If still cant find the response, email me directly ( email below)

    Marianna

    p.s. Thanks Carl

    Director of CSM | Customer Advocate [view my complete system specs]
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