Latest post Sun, May 30 2021 10:37 AM by Jeroen van Eekeres. 20 replies.
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  • Sat, Mar 27 2021 12:04 AM In reply to

    • JakaBac
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    • Joined on Tue, Dec 4 2012
    • Posts 22
    • Points 285

    Re: Slow MC when project is on NExis

    Furthermore 2021.3 version doesn't have the slow resizing behaviour.

    So by narrowing down the slow resizing behaviour to specific MC version(s), we can focus on opening/closing/saving...

    The question is now what is acceptable bin saving/opening/manipulating times for Viba and what is the generaly acceptable speed of these operations. 

  • Sat, Mar 27 2021 11:38 AM In reply to

    Re: Slow MC when project is on NExis

    JakaBac:
    2018.3 has no problems resizing the project window with project on Nexis. 2018.12.15 becomes unbearably slow. Things that aggravate it is more bins (even empty ones) and wider project window. If it is resized to be narrow, then resizing it only vertically works reasonable fast (but still slower than 2018.3).

    That's a different issue I haven't noticed or heard about. I just checked remotely through teamviewer on a large project from a HP z420 E5 1650 v2, quadro 2000 windows 10 20H2 nvidia driver 353.28, MC 2018.12.15, Nexis client 20.7.5, (a system on the current bottom borderline of supported configurations and performance for MC 2018.12.x, especially that grpahics card), 1Gb connected through on board nic to Nexis core 20.7.5 on a Nexis E4 120TB and the UI works, what I would call, normally. Large bins do open/close very slow but again as I'm used to.

    Most of the MC/NC, Interplay, Nexis, ISIS, Unity stuff. [view my complete system specs]

    Avid reseller ACSR at Telmaco

    http://www.telmaco.gr/en/

  • Sat, Mar 27 2021 10:51 PM In reply to

    • JakaBac
    • Not Ranked
    • Joined on Tue, Dec 4 2012
    • Posts 22
    • Points 285

    Re: Slow MC when project is on NExis

    Thanks for testing it. So no jumpyness when resizing the project window? Viba tried that on 3 machines and I tried on 2 different complete different systems and the jumpy/laggy behaviour of the project windows was consistently there with 2018.12.15, while it was OK with 2018.3 and 2021.3. And the system on which I tried 2021.3 isn't even a supported configuration (Z800 with a GeForce RTX 2080 Ti) and also this Z800 is behaving exactly the same. Fine with 2018.3 and only problematic with 2018.12.15 (but only when the project is on Nexis).

    Just to be clear. I am talking only about resizing the project window. Bin saving/loading is slow, but as I said debatable on what is acceptable for a given project size :)

  • Sun, Mar 28 2021 11:52 AM In reply to

    Re: Slow MC when project is on NExis

    Hi Jakabac,

    We have had some performance issues with Z8x0 with dual processors but it's some time ago and my memory isn't perfect. I do know we weren't able to solve quicktime related issues. I haven't tried that combination Z400/800 with 2018.12.15 as it is definitly out of Avid's supported configurations. But let's see.

    I did a search for the Z800 configuration guide to refresh my memory on what Avid needed changed in the bios and which cards/pci-e slot configurations were supported.

    http://resources.avid.com/supportfiles/attach/AVIDHPZ800ConfigguideRevB.pdf

    And going throught them the first thing that triggered an 'Ah yes' was:

    Embedded Broadcom BCM5764 GbE NIC Not qualified for Avid ISIS 5000 / 7000 Connectivity

    We always fitted them with intel pt1000 cards for ISIS and so I would do so now for Nexis. I understand it worked under 2018.3 in your setup but as these cards can be found for little money on ebay I would get one if your Z800 isn't already equiped with one.

    Furthermore, there were many Bios tweaks Avid wanted set on the Z800:

    I copy pasted them. In the bios:

    Select the Advanced tab - Select Processors. - Select Hyper-Threading - Default setting is Disable. Set for Enable.

    Select Chipset / Memory. - Select Memory Mode Interleave - Default setting is Disable. Set to Enable

    hit F10 to save the Hyper-Threading and Memory Mode Interleave settings

    Select the Power tab - Select OS Power Management - Select Runtime Power Management - Default setting is Enable. Set to Disable.

    Select MWAIT-Aware OS - Default setting is Enable. Change this setting from Enable to Disable.

    Select Idle Power Savings - Default setting is Extended. Change this setting from Extended to Normal

    Again hit F10 to save the Runtime Power Management, MWAIT-Aware OS, and Idle Power Savings

    Press F10 twice to Save - Save Changes and Exit - System will Reboot

    It than has the Z800 Optional system BIOS setting. I do not remember ever setting these but:

    Select the Power tab - Select Hardware Power Management - Select Intel Turbo Boost Technology - Default setting is Enable set to Disable - Press F10 twice to Save - Save Changes and Exit 

    Finally, an RTX 2080Ti, supported or not, should work fine, but which driver to use, that I'm not sure about. If you are on Windows 10 I would start with trying the lastest as on quadro cards I have not seen issues with drivers in the 441.xx. 45x.xx and 46x.xx ranges.

    With the old quadro 2000/4000 cards letting windows update choose the latest driver causes many performance issues which do resemble these UI problems you are seeing, but why only on Nexis I do not understand. But Avid is clear about that, saying that with these cards the 353.28 driver is needed and indeed MC 2018.12.15 functions normally with it. Your 2080Ti is much newer more powerful etc... but it might me you need to experiment with the driver for it.

    From the old Apple Quadro 950 to HP Z8xx. My current own systems: 1x Z420 E5 1650 32GB memory quadro K2200, 1x XW8600, 2x 3.0Ghz Quadcore, 24GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

  • Tue, Mar 30 2021 11:43 PM In reply to

    • BobRusso
    • Top 50 Contributor
    • Joined on Thu, Oct 13 2005
    • New Jersey
    • Posts 2,358
    • Points 29,375
    • Avid Employee
      Moderator: Avid ISIS
      Moderator: Avid NEXIS PRO
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    Re: Slow MC when project is on NExis

    Does this site have Interplay/Production Mgt/CloudUX?

    https://www.youtube.com/avidevangelistbob [view my complete system specs]

    -- Bob Russo Post-Production Workflow Manager - NFL Films

    Bob Russo on Expert Connections

  • Sun, May 30 2021 10:37 AM In reply to

    Re: Slow MC when project is on NExis

    Just like to bump this thread as I have been seeing reduced performance on multiple sites.

    Bob, maybe you could also check something.

    I just did a small test: copy the extracted media composer 2018.12.15 folder from a client to Nexis pro and Isis 5000. Unfortunately not from the same pc, I will be able to do that in a few days, but from a HP z440 with dual intel pro 1000 to Nexis pro and a HP z4 with onboard dual nic to Isis. Both on Dell n3024, n2024 switches.

    Transfer time to Isis: approx 04:20

    Transfer time to Nexis pro: approx 07:20

    I will report more accurate numbers when doing a test from a single system to both storages.

    Anyway, I have the impression for many months now that Nexis has become significantly slower saving/overwriting/deleting small files. But I never took the time to do actual comparison tests as I rarely have 2 or more Nexis systems running different version or Nexis and Isis in the same network at a customer or our reseller office but that is going to change.

    Hoping you still have both Isis 7x00 and Nexis running in the same environment I would like to ask you if you can do the same test.

    Furthermore I'm planing to ask Avid (support) or Ed if they can publish performance numbers for read/write/delete of groups, 10, 100 or 1000, small files of different sizes, 1Kb, 10Kb, 100Kb, 1MB, 10MB. 

    Thanks.

    From the old Apple Quadro 950 to HP Z8xx. My current own systems: 1x Z420 E5 1650 32GB memory quadro K2200, 1x XW8600, 2x 3.0Ghz Quadcore, 24GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

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