Latest post Thu, Apr 21 2022 1:35 PM by Chris Bové. 88 replies.
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  • Tue, Apr 19 2022 6:40 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

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    Dalida:

    Great News!

    When will be available?

    Can I have a beta version in order to test it? I (and all my team) am eagerly to be ride of the subcaps and try a decent Title Tool application.

    Yes

    Very shortly. It might take a week or so... 

    ...that was a guess :)

  • Wed, Apr 20 2022 9:28 AM In reply to

    • dew
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    Re: Why is AVID Titler Plus impossible to work with?

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    Chris Bové:

    Hi everyone,

    Media Composer 2022.4 is being released shortly, and begins to address these concerns. You'll definitely see the performance issues have been addressed, as well as interface issues. 

    Avid knows that this has been a difficult journey for many customers.

    You will begin to see a great deal of improvement over the next number of releases. That will begin with this forthcoming release of 2022.4.

     

    Soo question. Will those who didn't renew their perpetual license be able to at least get the updated version of titler plus. To be honest this was one of the reasons I didn't. I just didn't see an advantage to continue with not getting any updates that improved the editing workflow of MC. Im just putting it out there that it would be nice if avid provided some way to update titler plus for us. 

  • Wed, Apr 20 2022 9:31 AM In reply to

    • dew
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    Re: Why is AVID Titler Plus impossible to work with?

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    ripvanmarlowe:

    Yeah, I also raised an eyebrow at his mention of subscriptions. He's talking my language to be honest. You'd be mad to not be boning up on your Resolve skills right now if you still have more than a few years left in the industry.

    I've been using Avid since about 2004 probably so I'm not an old timer by any means but it's still been the bulk of my career and I've always felt it was at least keeping up but the recent speed of progress and the stubborn refusal to do any improvement of existing features is seeing it slip further and further behind.

    Both Flame and Resolve are using AI to do things like depth mattes for grading, or selecting humans or skies for replacements, it looks like in the latest release BM have created something very similar to the mesh tracker from Mocha - except it's included in the price, a 30x speed increase for 8k footage, full M1 Ultra native support, even the 25-up display for multicam - the list just goes on and on. I honestly don't see how Avid can ever catch up to that.

    If anyone didn't see it, it's worth checking out Grant Petty's demo of the new tech they are releasing here 

    They are coming for Avid for sure.

    Andi

    BM really is making waves with the improvements and features they are adding. It would have been nice if Avid would have just added a blending effect. I really wish they would improve the color correction tools or just buy baselight and include that with MC. 

  • Wed, Apr 20 2022 9:47 AM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

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    dew:

    BM really is making waves with the improvements and features they are adding. It would have been nice if Avid would have just added a blending effect. I really wish they would improve the color correction tools or just buy baselight and include that with MC. 

    Have you heard of the free plugin "blendxgeneric"?

    It's an effect for blendmodes: http://djfio.com/blend/

  • Wed, Apr 20 2022 12:07 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    dew:

    Soo question. Will those who didn't renew their perpetual license be able to at least get the updated version of titler plus. To be honest this was one of the reasons I didn't. I just didn't see an advantage to continue with not getting any updates that improved the editing workflow of MC. Im just putting it out there that it would be nice if avid provided some way to update titler plus for us. 

     

    Perpetual licenses (be them software-activated or dongle-activated) work forever on their own, and in the version you purchased.  Upgrades, like the forthcoming 2022.4 version, are made by staff who are paid to constantly develop the software.  That staff gets their paychecks because of new sales or because of perpetual customers renewing their service contracts.  (I'm over-simplifying that, just to prove a point.) By having an active service contract, customers can upgrade any time they wish.  It is perfectly fine to let service contracts lapse and hold onto a specific version forever.  (Kind of like buying a car and keeping it.)  However, the MC software doesn't get made in modules that get broken apart.  So if you want the new improvements made to Titler+, you'll need to get MC 2022.4.  Now... if you'd like to simply sample it to see if it's worth it, you could always just buy a 30-day license and try it out. 

     

    ------

    Chris Bové
    Manager, Avid's Digital Customer Success Team
    [email protected] 

  • Thu, Apr 21 2022 1:26 AM In reply to

    • dew
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    Re: Why is AVID Titler Plus impossible to work with?

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    Yes I have the free plugin but this was something editors have bren asking for for years that avif coulr have done. A editor making a free plugin because avid wouldn't fo it should not have been an option.

  • Thu, Apr 21 2022 1:31 AM In reply to

    • dew
    • Top 200 Contributor
    • Joined on Tue, Feb 27 2007
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    Re: Why is AVID Titler Plus impossible to work with?

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    Chris Bové:

    dew:

    Soo question. Will those who didn't renew their perpetual license be able to at least get the updated version of titler plus. To be honest this was one of the reasons I didn't. I just didn't see an advantage to continue with not getting any updates that improved the editing workflow of MC. Im just putting it out there that it would be nice if avid provided some way to update titler plus for us. 

     

    Perpetual licenses (be them software-activated or dongle-activated) work forever on their own, and in the version you purchased.  Upgrades, like the forthcoming 2022.4 version, are made by staff who are paid to constantly develop the software.  That staff gets their paychecks because of new sales or because of perpetual customers renewing their service contracts.  (I'm over-simplifying that, just to prove a point.) By having an active service contract, customers can upgrade any time they wish.  It is perfectly fine to let service contracts lapse and hold onto a specific version forever.  (Kind of like buying a car and keeping it.)  However, the MC software doesn't get made in modules that get broken apart.  So if you want the new improvements made to Titler+, you'll need to get MC 2022.4.  Now... if you'd like to simply sample it to see if it's worth it, you could always just buy a 30-day license and try it out. 

    Hey I get it. I am nothing asking for something for free but this has been promised to us for a few years and many of us held on to that promise before getting to this point. Im sure avid can  do a 2022.1.12 update for us with a fee to get titler plus. Think of it as a bug update 😆 and the feeling of brand loyality that we will get.

  • Thu, Apr 21 2022 8:38 AM In reply to

    • Mercer
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    Re: Why is AVID Titler Plus impossible to work with?

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    dew:
    That staff gets their paychecks because of new sales or because of perpetual customers renewing their service contracts.  (I'm over-simplifying that, just to prove a point.) By having an active service contract, customers can upgrade any time they wish.  It is perfectly fine to let service contracts lapse and hold onto a specific version forever.  (Kind of like buying a car and keeping it.)  However, the MC software doesn't get made in modules that get broken apart.  So if you want the new improvements made to Titler+, you'll need to get MC 2022.4. 

    Chris, with respect (trulyBig Smile) this is not a fair thing to say - customers always paid when they had the freedom to buy new major updates. It also could sound, though I know you don't mean it this way, that Titler+ is being held back in development to ensure we need to maintain perpetual licence support. I have paid many many times over for my perpetual, if I continue to do so I need to see regular meaningful major updates during each year. Or I will simply lapse and rent per job going forward and pass that rental onto the client. Bear in mind though 95% of my clients are still HD and use legacy title/Marquee, so I won't even have to do that.

    MC with Symphony option, 2022.10, HP ZBook 17 G5, i7-8850H 6 core/64GB ram/512 M2 ssd/Nvidia Quadro P5200/16GB/FHD, HP Thunderbolt Dock G2, BMD Ultrastudio... [view my complete system specs]
  • Thu, Apr 21 2022 8:46 AM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

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    Chris Bové:
    (I'm over-simplifying that, just to prove a point.)

    Chris,

    The point, that paying customers directly or indirectly enable Avid to pay its employees and share holders, is business basics. The vast majority out here understands that we have to pay Avid for it to survive. So, that all of us will have to pay for Media composer's (and other products) new versions and expected improved abilities is a no brainer.

    And that in the development process mistakes are made, and not every new version is an improvement over previous, is also understandable. How quick and in which way Avid should respond when these mistake are understood has been and will always be subject of debate on the forums. Regarding titler+ at least Avid acknowledged the problem and we all hope that things will improve soon.

    The policy I would like to see changed is a more flexible attitude regarding the end of development and support dates of previous versions of products if the new products are still having essential flaws as acknowledged with titler. Practically in this case Avid could have extended support + development for Media composer 2018.12.15 and maintained compatibility with the mediacentral 2021 products. But the latest news on version compatibility goes in the exact opposite direction and that worries me a lot.

    From the old Apple Quadro 950 to HP Z8xx. My current own systems: 1x Z420 E5 1650 32GB memory quadro K2200, 1x XW8600, 2x 3.0Ghz Quadcore, 24GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

  • Thu, Apr 21 2022 9:31 AM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

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    Jeroen van Eekeres:
    Practically in this case Avid could have extended support + development for Media composer 2018.12.15 and maintained compatibility with the mediacentral 2021 products.

    Yes, this seems to be the overwhelming response of this forum.

    Symphony 2018.12.13 Mac Pro 2x2.66 6-core 32GB Ram Aja Kona Lhi. MC 2018.12.13 OS 10.13.4 Mac Pro 5.1 2x2.97 6-core 32GB ram Aja Kona 4, SNS SANmp 2x Infortrend... [view my complete system specs]
  • Thu, Apr 21 2022 10:01 AM In reply to

    • dew
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    Re: Why is AVID Titler Plus impossible to work with?

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    David Yardley:

    Jeroen van Eekeres:
    Practically in this case Avid could have extended support + development for Media composer 2018.12.15 and maintained compatibility with the mediacentral 2021 products.

    Yes, this seems to be the overwhelming response of this forum.

    Im on 2021.9. Its not like I stopped my updates 2 or 3 years ago. Ive been updating since V4.0.5 ( I still have the CD install) It expired Dec 2021 the day before the latest release. All any of us is asking for, is a titler plus that works. 

  • Thu, Apr 21 2022 10:45 AM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Hi Mercer and Jeroen,

    Thanks for the extra detail and clarifications there, I appreciate it. And 'm glad to see you're still respectful of the process, and of the people engaged in it. For a moment there, I thought this thread was going over the ledge into nothing but a negative feedback loop.

    The points you made are indeed the kinds of points I can bring up with the management teams.  In fact, I'm goig to copy your notes into an email to a few of them right now. They're all engaged at the moment in getting 2022.4 out the door, so it might take a bit before they see it. But I promise it'll get delivered. 

     

    ------

    Chris Bové
    Manager, Avid's Digital Customer Success Team
    [email protected] 

  • Thu, Apr 21 2022 1:13 PM In reply to

    • Mercer
    • Top 150 Contributor
    • Joined on Thu, Apr 15 2010
    • UK
    • Posts 873
    • Points 11,290

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Chris Bové:
    Thanks for the extra detail and clarifications there, I appreciate it. And 'm glad to see you're still respectful of the process, and of the people engaged in it. For a moment there, I thought this thread was going over the ledge into nothing but a negative feedback loop.

    Thanks ChrisYes I sincerely never meant it to sound that way... Many people at Avid have been very helpful to me, over the years, particularly Marianna and I would never wish to end up in the unconstructive negative here, I think a lot of people here are clearly invested in Avid's success as it is tied with their own too - we want it to succed and prosper! It's just that we need to be able to give constructive feedback and you admit all is not ideal at the moment. Here's looking forward with an open mind... Thanks for listeningSmile

    MC with Symphony option, 2022.10, HP ZBook 17 G5, i7-8850H 6 core/64GB ram/512 M2 ssd/Nvidia Quadro P5200/16GB/FHD, HP Thunderbolt Dock G2, BMD Ultrastudio... [view my complete system specs]
  • Thu, Apr 21 2022 1:35 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Always, definitely! 

    Plus, since I have now fully repalced Marianna running the Communities, feel free to reach out to me directly -- just like you would have with her -- and I can discuss anything in as much detail as possible. 

    [email protected]

    I'm all about transparency.  One of the reasons I joined Avid was because they are tremendously transparent under Jeff now, and are opening their doors to customers.  Much more so than I've seen in my nearly 30 years as a customer.  

    So yeah, all of the feedback, good and bad, gets up the flagpole.  I'm seeing to it. 

     

    ------

    Chris Bové
    Manager, Avid's Digital Customer Success Team
    [email protected] 

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