Latest post Thu, Apr 21 2022 1:35 PM by Chris Bové. 93 replies.
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  • Wed, Apr 13 2022 3:46 PM In reply to

    • Szar
    • Not Ranked
    • Joined on Wed, Apr 13 2022
    • Posts 3
    • Points 35

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    I try to create a simple rolling title, but pasteing the text in a textbox is either freezes the avid or so slow that I do not have the patience for it. 

    Athe font selection menu opening so slow and while open it is practically unusable, bc of the stutter and delay that hard to decide what is happening there.

    Actually everything is so slow, that it is unusable, selecting a portion of the text then clicking in the titler+ window pratically freezes the thing. Or maybe it is just working onsomething?

    and this is just one text box with text in it.

    I know it is your job to try and pacificate us, but it won't happen.

    I work in a closed environment with no access to external tools and everything is extremely time sensitive. 

    Avid was never the best tool, but it was reliable, that is lost. I struggle with this every day and I had enough.

    Sadly I have no input in what tool we will use, so I will struggle some more. 

    You made all my days significantly harder, longer and more stress inducing.

    Thank you, 

  • Wed, Apr 13 2022 5:36 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Szar:

    I try to create a simple rolling title, but pasteing the text in a textbox is either freezes the avid or so slow that I do not have the patience for it. 

    Athe font selection menu opening so slow and while open it is practically unusable, bc of the stutter and delay that hard to decide what is happening there.

    Actually everything is so slow, that it is unusable, selecting a portion of the text then clicking in the titler+ window pratically freezes the thing. Or maybe it is just working onsomething?

    and this is just one text box with text in it.

    I know it is your job to try and pacificate us, but it won't happen.

    I work in a closed environment with no access to external tools and everything is extremely time sensitive. 

    Avid was never the best tool, but it was reliable, that is lost. I struggle with this every day and I had enough.

    Sadly I have no input in what tool we will use, so I will struggle some more. 

    You made all my days significantly harder, longer and more stress inducing.

    Thank you, 

    I removed the last part of your message. That's not nice. The next few releases will address these concerns.

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.12.2 | Pro Tools Studio 2022.21 | Sibelius Artist 2022.12 

  • Wed, Apr 13 2022 5:59 PM In reply to

    • Szar
    • Not Ranked
    • Joined on Wed, Apr 13 2022
    • Posts 3
    • Points 35

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    I heard that before, meanwhile I have to explain my bosses why the same task take much more time than before, tell my family that I need to work more for the same money, spending less time with them and putting more weight on my wife.

    Not providing an acceptable product for years is what's not nice, I just expressed my feelings in a situation that Avid staff created and I have no power to solve or even just ease up a little

  • Wed, Apr 13 2022 6:16 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Hi everyone,

    Media Composer 2022.4 is being released shortly, and begins to address these concerns. You'll definitely see the performance issues have been addressed, as well as interface issues. 

    Avid knows that this has been a difficult journey for many customers.

    You will begin to see a great deal of improvement over the next number of releases. That will begin with this forthcoming release of 2022.4.

     

     

    ------

    Chris Bové
    Manager, Avid's Digital Customer Success Team
    [email protected] 

  • Wed, Apr 13 2022 6:24 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Chris Bové:

    Hi everyone,

    Media Composer 2022.4 is being released shortly, and begins to address these concerns. You'll definitely see the performance issues have been addressed, as well as interface issues. 

    Avid knows that this has been a difficult journey for many customers.

    You will begin to see a great deal of improvement over the next number of releases. That will begin with this forthcoming release of 2022.4.

     

     

    Great news, thanks so much Chris!

    MacBook Pro (Retina, 15-inch, Mid 2015) 2.8 GHz Intel Core i7 16 GB RAM 2 GB AMD Radeon R9 M370X, Intel Iris Pro Duo [view my complete system specs]
  • Wed, Apr 13 2022 6:55 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Chris Bové:

    Avid knows that this has been a difficult journey for many customers.

    You will begin to see a great deal of improvement over the next number of releases. That will begin with this forthcoming release of 2022.4.

    Good to hear Chris, but for me, and I assume others, the time for more words on what is going to happen in future version... is running out. Time that Avid comes up with that long desired performance whitepaper you also advocated for and made such a great start with in 2017.

    http://www.avidblogs.com/how-avid-media-composer-uses-a-computer/

    But let's be positive and see if both the Media Composer and the Mediacentral Cloud UX development teams can get it going in the right direction!

    From the old Apple Quadro 950 to HP Z8xx. My current own systems: 1x Z420 E5 1650 32GB memory quadro K2200, 1x XW8600, 2x 3.0Ghz Quadcore, 24GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

  • Sat, Apr 16 2022 1:17 PM In reply to

    • Mercer
    • Top 150 Contributor
    • Joined on Thu, Apr 15 2010
    • UK
    • Posts 873
    • Points 11,290

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Jeroen van Eekeres:

    Good to hear Chris, but for me, and I assume others, the time for more words on what is going to happen in future version... is running out. Time that Avid comes up with that long desired performance whitepaper you also advocated for and made such a great start with in 2017.

    http://www.avidblogs.com/how-avid-media-composer-uses-a-computer/

    But let's be positive and see if both the Media Composer and the Mediacentral Cloud UX development teams can get it going in the right direction!

    +100% Jeroen.

    Currently my auto-renewal perpetual is switched off and I personally will have to see a major improvement on the roll out of Avid versions, with real and dramatic improvements before September for me to switch it on again.

     

    MC with Symphony option, 2022.10, HP ZBook 17 G5, i7-8850H 6 core/64GB ram/512 M2 ssd/Nvidia Quadro P5200/16GB/FHD, HP Thunderbolt Dock G2, BMD Ultrastudio... [view my complete system specs]
  • Sat, Apr 16 2022 5:29 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

     

    Jeroen, you're in the Beta program, right?  I thought you were... maybe I'm wrong. 

    The folks who have been beta testing this next version coming out soon (MC 2022.4) have all been quite happy with the progress made.  I know that software development doesn't move at the pace that everyone wants, but we're only a couple of weeks away from everyone seeing the first major round of results, implemented by the new team that was assigned to Titler+.

    It won't have everything in it... but you absolutely will see performance improvements, a big leap forward in interface, and a much better way that the Effect Editor handles things.

    The version after that will have more, and so on.

    As you download, install, and test each release (starting with MC 2022.4), please keep the feedback coming.  this team is incredibly receptive to your input. 

     

     

    ------

    Chris Bové
    Manager, Avid's Digital Customer Success Team
    [email protected] 

  • Sat, Apr 16 2022 8:44 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Chris Bové:

    please keep the feedback coming.  this team is incredibly receptive to your input. 

    By the way I’m very happy to hear this!

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.12.2 | Pro Tools Studio 2022.21 | Sibelius Artist 2022.12 

  • Sat, Apr 16 2022 8:50 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Philip Kapadia:

    By the way I’m very happy to hear this!

     

    RE: Feedback... It's kind of like getting network notes in the edit bay. Many editors get those notes, and know that they need to take a serious look at implementing them... but also know that they have existing schedules and deadlines to adhere to, in getting rough cuts out to the executive producers.

    So, I truly hope, given this analogy, that everyone understands... giving the team some feedback doesn't necessarily mean they'll be able to implement that feedback in the very next version. That's an unreasonable assumption. Give them time to evaluate, make changes internally, test, beta test, etc, etc.

    Cool?

     

     

    ------

    Chris Bové
    Manager, Avid's Digital Customer Success Team
    [email protected] 

  • Sun, Apr 17 2022 5:56 AM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Hi Chris,

    Chris Bové:
    Jeroen, you're in the Beta program, right?  I thought you were... maybe I'm wrong.

    Yes I am, but I haven't used it for a very long time. The reason for that: I'm not an editor but a reseller tech setting up and supporting Avid customers in our region. And installing beta versions on customer production sites is not an option unless requested by support which almost never happens.

    Now, I will gladly test beta versions in our lab if it mutually benefits Avid, us and our cstomers, but only if this can be combined with our setup/support obligations and the rest of the Avid Mediacentral products, Nexis, Ingest, Playout, Newsroom, 3rd party, etc... but that requires Avid hardware and licences. (and beta programs for those products?) Over the years we have been investing in servers, storage, vm setup and licenses for our education, training and testing purposes, but since Avid is not giving away hardware, we end up having to pay Avid to be able to test their non-beta software to 'protect' our customers from installing versions not ready for production. Not a good story and adding beta versions to that is not on our radar at the moment.

    In my opinion, and in relation to the topic of this thread, titler+ should in its current shape have never been able to made it out of a beta testing program and into a final release. But as it, and several other features of the 2019/2020/2021 Media composer products, did, the resellers and customer base became part of what i call an unvoluntary beta testing program. What that means for the actual beta testing program and its future, product QC, product management decisions and the role of resellers and customers I will happely discuss outside of this forum in PM.

     

    From the old Apple Quadro 950 to HP Z8xx. My current own systems: 1x Z420 E5 1650 32GB memory quadro K2200, 1x XW8600, 2x 3.0Ghz Quadcore, 24GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

  • Sun, Apr 17 2022 9:26 AM In reply to

    • Mercer
    • Top 150 Contributor
    • Joined on Thu, Apr 15 2010
    • UK
    • Posts 873
    • Points 11,290

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Jeroen van Eekeres:
    In my opinion, and in relation to the topic of this thread, titler+ should in its current shape have never been able to made it out of a beta testing program and into a final release. But as it, and several other features of the 2019/2020/2021 Media composer products, did, the resellers and customer base became part of what i call an unvoluntary beta testing program. What that means for the actual beta testing program and its future, product QC, product management decisions and the role of resellers and customers I will happely discuss outside of this forum in PM.

    Yes I have been a beta tester too before and it really makes you wonder if there has been a serious communication problem or, I'm very sorry to say and mean no offence, the right people are beta testing. How can it take 3/4 years for Titler+ to get essentially nowhere? Chris's comments are very welcome but it seems that mainly 'performance' improvements may come in 2 weeks or so, which is not the same as most everyone has urged - junk it and come out with a 64bit legacy Title tool equivalent. It maybe also time going forward to re-think the beta programme to target key industry Film and TV people, in the way camera manufacturers do.

    Blackmagic, for example, do not have a beta programme for Resolve - they have a feature request forum, which they very much listen and respond quickly to, introducing major popularly requested changes, features and fixing bugs, quickly.

    MC with Symphony option, 2022.10, HP ZBook 17 G5, i7-8850H 6 core/64GB ram/512 M2 ssd/Nvidia Quadro P5200/16GB/FHD, HP Thunderbolt Dock G2, BMD Ultrastudio... [view my complete system specs]
  • Mon, Apr 18 2022 5:55 PM In reply to

    • kokopelli
    • Not Ranked
    • Joined on Tue, Mar 2 2010
    • Posts 84
    • Points 995

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Please let us know when 2022.4 is released.  I am cursing in disbelief as I try to do the simplest things and clicking onto functions and selections does not work!  How is this possible? 

  • Mon, Apr 18 2022 8:25 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Mercer:

    How can it take 3/4 years for Titler+ to get essentially nowhere? 

    Chris Bové:

    a series of unfortunate events that led to scheduling issues, staffing changes, and a realization that an entire refocusing needed to happen. Earlier in 2021, that refocusing did happen. It is in new hands, and the first round of performance and UI fixes are already in the hands of the beta testing team. We are evaluating some of the fixes for the next release.

    Of course, software development isn't as fast as... let's say putting a hammer to a nail... and so things need to be deployed in chunks. So a percentage of fixes are being rolled-out with each new release coming in 2022.

    Mercer:

    junk it and come out with a 64bit legacy Title tool equivalent. It maybe also time going forward to re-think the beta programme to target key industry Film and TV people, in the way camera manufacturers do.

    Chris Bové:

    ...and it's physically impossible to do so.

    Recreating it was not ever on the table because there was software code within it that was going away from the Mac-based computing world.

    The fixes are coming. I know patience is thin, but they are coming.

     

    Editing Movie Magic.

    My Equipment & System Specs

    Media Composer Ultimate 2022.12.2 | Pro Tools Studio 2022.21 | Sibelius Artist 2022.12 

  • Mon, Apr 18 2022 10:50 PM In reply to

    Re: Why is AVID Titler Plus impossible to work with?

    Locked Contact

    Let's hope the next release has more than some new colours for clips because Resolve 18 just dropped a LOT of features and it looks like they have their eyes on collaborative working and shared storage hardware which is the only thing no one has been able to touch Avid on.  Resolve is moving at light speed. 

    Andi

    HP ZBook G6 15 2.6Ghz 6-core i7 9th Gen Nvidia Quadro T2000 4GB 64GB RAM Win 10 Pro MC Ultimate 2022.10 MacbookPro 15 2019 6 core 2.6GHz i9 32GB... [view my complete system specs]
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