Latest post Fri, Mar 26 2021 9:47 PM by alexvenne. 10 replies.
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  • Mon, Jun 1 2020 12:15 PM

    • johan
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    Factory Reset ISIS 5000

    Dears,

     

    I need your help, all i want to create a new RAID configuration for ISIS storage, erase all data and create a new configuration. all because one or two hard disk drives are corrupted and need to remove it and start a new RAID config without these drives.

     

    ISIS version : 4.0.0.5500

    HP z400,z420,z620,z640 , windows 7 pro 64 bit , avid isis 5000 , avid airspeed 5000/5500 , avid newscutter 10, avid inews server , avid command news server... [view my complete system specs]
  • Mon, Jun 1 2020 5:53 PM In reply to

    Re: Factory Reset ISIS 5000

    It seems that one drive failed and it is rebuilding correctly to the hot spare. You can remove the failed drive and replace it with an Avid only branded ISIS drive. Once the rebuild is done (yellow error) and the spare drive has been replaced (red error) then it should clear the status.

     

    If you are still intent on rebuilding the server, then...

     

    NOTICE: THIS WILL DELETE EVERYTHING on the server. NO BACKUP will be created other than what you create yourself. If you need to only rebuild a part of the server, then you need to specify and take a different course of action.

     

    1. Delete all users and workspaces

    2. Delete the storage group(s)

    3. Unbind the storage engine

    4. Delete the File System

    5. Delete the RAID set

    https://avid.secure.force.com/pkb/articles/en_US/troubleshooting/en385175

    6. Run the Avid ISIS installer

    This should initiate a new RAID set rebuild (takes about 25 hours).

    AND depending on the version it may require a firmware flash and several reboot of your server.

     

    Once the RAID set is build and the firware has been udpated, you can start a new file system and bind the storage engine.

     

     

    MC 2023.8, W11, ASUS z690m, Intel 13900K, MSI 4090 Suprim Liquid, 128GB RAM, Samsung 980 Pro M2 SSD, BM Mini monitor & Dell UP2718Q. MBP 2019, Ventura... [view my complete system specs]
  • Tue, Dec 1 2020 11:20 AM In reply to

    • alexvenne
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    Re: Factory Reset ISIS 5000

    you need to be able to recover the data drive set metadata, which is stored on the 2nd partition of the boot mirror (the OS is installed on "C:", there is a "Data" partition on "D:")

     

  • Sat, Dec 12 2020 4:10 PM In reply to

    • johan
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    Re: Factory Reset ISIS 5000

    Hi, Thanks for your help sorry for my late reply, i already will do a fresh installation is it better to upgrade my ISIS 5000 version 4.0 to the latest version 4.7.13 ? how can i determie if my storage support the latest version ?

     

    HP z400,z420,z620,z640 , windows 7 pro 64 bit , avid isis 5000 , avid airspeed 5000/5500 , avid newscutter 10, avid inews server , avid command news server... [view my complete system specs]
  • Sat, Dec 12 2020 4:11 PM In reply to

    • johan
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    Re: Factory Reset ISIS 5000

    Hi, Do i need to recover the metadata even when i want to install a new fresh cofiguration ?

    HP z400,z420,z620,z640 , windows 7 pro 64 bit , avid isis 5000 , avid airspeed 5000/5500 , avid newscutter 10, avid inews server , avid command news server... [view my complete system specs]
  • Sat, Dec 12 2020 4:19 PM In reply to

    Re: Factory Reset ISIS 5000

    Every version of ISIS supports every software release AFAIK.

     

    If you are not preserving any workspaces, there is no need to backup the metadata.

     

    MC 2023.8, W11, ASUS z690m, Intel 13900K, MSI 4090 Suprim Liquid, 128GB RAM, Samsung 980 Pro M2 SSD, BM Mini monitor & Dell UP2718Q. MBP 2019, Ventura... [view my complete system specs]
  • Sat, Dec 12 2020 4:44 PM In reply to

    • johan
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    • dubai
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    Re: Factory Reset ISIS 5000

    You are correct one more thing i need to upgrade to 4.2.2 then to 4.7.13 to successfully upgrade my storage.

    HP z400,z420,z620,z640 , windows 7 pro 64 bit , avid isis 5000 , avid airspeed 5000/5500 , avid newscutter 10, avid inews server , avid command news server... [view my complete system specs]
  • Wed, Dec 16 2020 3:26 PM In reply to

    • BobRusso
    • Top 50 Contributor
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    • ! Avid Employee
      Moderator: Avid ISIS
      Moderator: Avid NEXIS & NEXIS EDGE
      Moderator: Avid Storage Products

    Re: Factory Reset ISIS 5000

    As far as I'm aware there was never a change to the dongle or software license for ISIS.

    The supported upgrade path is listed in the read me on page 17. If you're running anything earlier to 4.2.2 you will need to step through 4.2.2 prior to installing 4.7.13.

    It's a good idea to upgrade the MegaRaid software while you're at it.

    https://www.youtube.com/avidevangelistbob [view my complete system specs]

    -- Bob Russo Post-Production Workflow Manager - NFL Films

    Bob Russo on Expert Connections

  • Sun, Jan 3 2021 8:34 AM In reply to

    • johan
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    Re: Factory Reset ISIS 5000

    Great all upgrade done successfully, but we found that a new hard disk drive failure and now we only have 14 hard disk drives.

    Is that possible to create new raid set using only 14 hard disk drives for isis 5000 ? for example create three groups each group have 4 hard disk drives and two hard disk for hot spare ?

    HP z400,z420,z620,z640 , windows 7 pro 64 bit , avid isis 5000 , avid airspeed 5000/5500 , avid newscutter 10, avid inews server , avid command news server... [view my complete system specs]
  • Sun, Jan 3 2021 8:35 PM In reply to

    • BobRusso
    • Top 50 Contributor
    • Joined on Thu, Oct 13 2005
    • New Jersey
    • Posts 2,436
    • Points 30,240
    • ! Avid Employee
      Moderator: Avid ISIS
      Moderator: Avid NEXIS & NEXIS EDGE
      Moderator: Avid Storage Products

    Re: Factory Reset ISIS 5000

    The ISIS 5k has 16 drives. 15 are used for three LUNs of RAID 5 - 4+1. The 16th is a global hot spare, you will need 15 drives at least.

    https://www.youtube.com/avidevangelistbob [view my complete system specs]

    -- Bob Russo Post-Production Workflow Manager - NFL Films

    Bob Russo on Expert Connections

  • Fri, Mar 26 2021 9:47 PM In reply to

    • alexvenne
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    • Joined on Mon, Nov 30 2020
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    • Points 110

    Re: Factory Reset ISIS 5000

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