Latest post Tue, Jan 19 2021 5:07 PM by dave berenbaum. 10 replies.
Page 1 of 1 (11 items)
Sort Posts: Previous Next
  • Mon, May 25 2020 7:26 PM

    • Vilem
    • Top 75 Contributor
    • Joined on Sat, Apr 10 2010
    • Prague
    • Posts 1,438
    • Points 15,785

    MC 2020.4 - export setting - solved

    Hi,

    I have a problem with the saved export settings.

    I have saved several types of exports, but when I select them the settings most often remain on .aaf.

    The behavior seems unpredictable. I also tried a new user profile and various projects.

     

    V.

    AVID MC2021.06, HP Z620 - 2 x Intel Xeon E5-2620, Quadro P2000 - driver 461.72, RAM 48GB - DDR3, BM Intensity Pro 4k - 12.1, W10 - 64bit Professional... [view my complete system specs]
  • Mon, May 25 2020 8:46 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,558
    • Points 255,250
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: MC 2020.4 - export setting

    Vilem

    Let me create a case....

    Marianna 

    Director of CSM | Customer Advocate [view my complete system specs]
  • Mon, May 25 2020 8:53 PM In reply to

    • Vilem
    • Top 75 Contributor
    • Joined on Sat, Apr 10 2010
    • Prague
    • Posts 1,438
    • Points 15,785

    Re: MC 2020.4 - export setting

    Thank you, Mariana.

    AVID MC2021.06, HP Z620 - 2 x Intel Xeon E5-2620, Quadro P2000 - driver 461.72, RAM 48GB - DDR3, BM Intensity Pro 4k - 12.1, W10 - 64bit Professional... [view my complete system specs]
  • Tue, May 26 2020 7:29 AM In reply to

    • Vilem
    • Top 75 Contributor
    • Joined on Sat, Apr 10 2010
    • Prague
    • Posts 1,438
    • Points 15,785

    Re: MC 2020.4 - export setting

    Hi,

    I seem to have solved it.

    Before opening the MC, I had to delete in Avid Settings: MCState, Site_Settings, Site_Attributes, create a new user profile, delete the Project Settings.

    I probably didn't do it all at once before.

    At this point, it is ok in the new user settings. The older user settings are with an error, but have not been transferred to the new one.

    Thanks Mariana Yes Smile , the support email led me in the right direction.

    Vilem

    AVID MC2021.06, HP Z620 - 2 x Intel Xeon E5-2620, Quadro P2000 - driver 461.72, RAM 48GB - DDR3, BM Intensity Pro 4k - 12.1, W10 - 64bit Professional... [view my complete system specs]
  • Tue, Jun 2 2020 8:26 AM In reply to

    • Vilem
    • Top 75 Contributor
    • Joined on Sat, Apr 10 2010
    • Prague
    • Posts 1,438
    • Points 15,785

    Re: MC 2020.4 - export setting

    Hello,
    in MC 2020.5, the problem reappeared me.
    After researching, I found that when updating the user settings, the export presets will also be loaded, and the error described above will start to appear.

    I suspect it's related to quicktime, which I uninstalled from W10.


    Solution: Delete the preset exports and start creating them again.

    V.

    AVID MC2021.06, HP Z620 - 2 x Intel Xeon E5-2620, Quadro P2000 - driver 461.72, RAM 48GB - DDR3, BM Intensity Pro 4k - 12.1, W10 - 64bit Professional... [view my complete system specs]
  • Sun, Jan 10 2021 5:23 PM In reply to

    Re: MC 2020.4 - export setting

    Hi,

    Working in 2020.10 on a Mac running Catalina and finding simlar issues when exporting (also on system running Sierra).  When I switch between saved export settings, it doesn't change the output file to that setting, however, I have found a workaround.  Go into your settings (shift-cmd-equals) and scroll to your saved export presets.  Select the one you want and it will be the one that the output tool will default to.   If you create a new export setting, you will need to go back to your setting file and select it prior to export.

    This is a significant pain but does work.  Can we get this fixed in the next update please?

  • Tue, Jan 12 2021 7:46 PM In reply to

    • Vilem
    • Top 75 Contributor
    • Joined on Sat, Apr 10 2010
    • Prague
    • Posts 1,438
    • Points 15,785

    Re: MC 2020.4 - export setting

    Hello,

    in the latest versions I have very unstable behavior when exporting to MOV and MP4 container h264 / h265 codec. Sometimes the export is ok, but sometimes the export does not complete and the file cannot be played. I can't find the cause. In the previous version at least the MC reported an error, in version 2020.12 no error message appears.

    During tests, sometimes only the UME export initiation window appears and closes immediately, the console displays "[ERROR] [QTFFContainerWriter] Failed to finalize track: 1"

    V.

    Edit: project 1080 50p.

    AVID MC2021.06, HP Z620 - 2 x Intel Xeon E5-2620, Quadro P2000 - driver 461.72, RAM 48GB - DDR3, BM Intensity Pro 4k - 12.1, W10 - 64bit Professional... [view my complete system specs]
  • Sat, Jan 16 2021 9:20 PM In reply to

    Re: MC 2020.4 - export setting

    This issue still occurs in MC 2020.12.  Select an "Export Setting" preset from the drop-down list in the "Export As..." dialog, and you never know what you'll get.  I've created some custom presets, but they either do not appear in the list, or when they do appear, selecting one actually loads a completely different preset.  (You recognize this if you click on the "Options..." button.)  I thought this was due to my recent upgrade of macOS to Big Sur, but from your post this happens in Catalina, as well.  This is very frustrating.  What was the last version of MC in which the "Export As..." dialog actually worked as it should?

    Media Composer 2021.6.0 w/Symphony | macOS 11.4 | iMac 2017 (Retina 5K, 27-inch) 4.2 GHz Intel Core i7 | 40 GB 2400 MHz DDR4 | TerraMaster 16TB external... [view my complete system specs]
  • Mon, Jan 18 2021 9:14 PM In reply to

    • Vilem
    • Top 75 Contributor
    • Joined on Sat, Apr 10 2010
    • Prague
    • Posts 1,438
    • Points 15,785

    Re: MC 2020.4 - export setting

    Hi,

    it seems that deleting the usual suspects, MCState, Site_Attributes, Site_Settigs and Settings project, solved the problems of exporting to MP4 and MOV h264 / 265.

    V.

    AVID MC2021.06, HP Z620 - 2 x Intel Xeon E5-2620, Quadro P2000 - driver 461.72, RAM 48GB - DDR3, BM Intensity Pro 4k - 12.1, W10 - 64bit Professional... [view my complete system specs]
  • Tue, Jan 19 2021 5:00 PM In reply to

    • Vilem
    • Top 75 Contributor
    • Joined on Sat, Apr 10 2010
    • Prague
    • Posts 1,438
    • Points 15,785

    Re: MC 2020.4 - export setting

    Today, the problem returned with another project.

    Deleting suspects does not help.Super Angry

    V.

    1080i50

    AVID MC2021.06, HP Z620 - 2 x Intel Xeon E5-2620, Quadro P2000 - driver 461.72, RAM 48GB - DDR3, BM Intensity Pro 4k - 12.1, W10 - 64bit Professional... [view my complete system specs]
  • Tue, Jan 19 2021 5:07 PM In reply to

    Re: MC 2020.4 - export setting

    Again - the only workaround I have found is to go into your user profile and select the desired export setting before selecting the sequence to export.  If you need to create the export preset setting first, create it and then you need to go back to your settings to select that export setting.  This is VERY FRUSTRATING and seems like an easy patch for the software developers.  Avid - please fix this. 

Page 1 of 1 (11 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller