Latest post Sat, Oct 7 2023 8:00 AM by Marty. 80 replies.
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  • Wed, May 6 2020 2:35 PM In reply to

    • Marianna
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    Re: Background Bin Save is a disaster

    knejmann:

    I've just been upgraded to 2018.12.11 and it seems that turning off background save from the console now is persistent. So no need to type backgroundbinsave in the console after each restart of MC :-)

    Can anyone confirm this change? I haven't seen it mentioned in the release notes...

    Additionally the save progress box now includes the text (Background Save disabled)

    Hi there

    This was a change that was released with 18.12.8.  It’s not new to 18.12.11.

    Also, the general rule is we don’t document console commands and changes to console commands.

    We’ve made some exceptions over the years to that policy, but in this case we would never document a console command to disable a core functionality. 

    The disable background bin save command is there for debugging and troubleshooting purposes only and if a customer requires it to be always disabled there is a deeper issue that needs to be logged and investigated.

    Can you email me the scoop on your system and specifications and what exactly happens and I can get this looked at?

    Marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Thu, Sep 16 2021 5:28 PM In reply to

    • RalphC
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    Re: Background Bin Save is a disaster

    Hello Community peeps,

       We are investigating this issue, please email or pm me if there is anyone in this thread that is still affected by this issue.

    OS version.
    Media Composer version.


    Thanks,
    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.15.7 Intel UHD 630. [view my complete system specs]
  • Thu, Sep 16 2021 7:32 PM In reply to

    Re: Background Bin Save is a disaster

    Thanks RalphC.

    As he said, we are inteested to know if this is only affecting one or two configurations, or if it is larger in scope.

    We triage by asking you:
    - Is it just Windows? Is it macOS too? What OS versions? Or all?
    - Is it just affecting those on (let's say) MC 2020.3? Or more?

    The more we know, the quicker or more thoroughly you are helped... So if you ARE experiencing this still, please give RalphC as much info as possible!

    Thanks folks.

     

    ------

    Chris Bové
    Manager, Avid's Digital Customer Success Team
    [email protected] 

  • Thu, Sep 16 2021 9:51 PM In reply to

    • NYnutz
    • Top 500 Contributor
    • Joined on Wed, Nov 25 2009
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    Re: Background Bin Save is a disaster

    RalphC:

    Hello Community peeps,

       We are investigating this issue, please email or pm me if there is anyone in this thread that is still affected by this issue.

    OS version.
    Media Composer version.


    Thanks,
    RalphC

    Hi Ralph, this is still an ongoing issue in my environment and I have a (long since closed) set of support cases. I'll send you an email when i can.

    Dave

    Post Production Infrastructure Engineer

    "A very big network"

     

  • Fri, Sep 17 2021 3:09 AM In reply to

    • luca.mg
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    Re: Background Bin Save is a disaster

    Hi Chris, welcome to the forums and thank You for looking into this. I'm not on MC 2018 anymore, and the attic has been working fine on MC 2021 as far as I remember. I will certainly double check the attic, just in case, and will report back ASAP.

    Symphony 21.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Sat, Oct 7 2023 8:00 AM In reply to

    • Marty
    • Top 150 Contributor
    • Joined on Sat, Dec 3 2005
    • Berlin, Germany
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    Re: Background Bin Save is a disaster

    I'm working with MC 2023.3.1 / OSX 12.6.7. And couldn't save my bin anymore, it always crashed during "Creating bin snapshot for background save", although I tried to save manually.

    With background save disabled in the console it's working.

    all different setups in various editing suites. my own: MC 2021.9, OSX 10.14.6, iMac (Retina 5K, 27-inch, 2019), 3,6 GHz Intel Core i9, 64GB RAM, Radeon... [view my complete system specs]

    www.film-editing.de

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