Latest post Sun, Jun 11 2017 10:34 AM by DIESELE. 16 replies.
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  • Thu, May 11 2017 12:39 PM

    • Dave
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    MC8 Hangs on Exit

    I have two machines - both using the MX02, so I think that this device may be relevant.  Whenever I close the application it hangs and has to be shut down by clicking a button.  This never used to happen until, I think, some release of version 7. Is there any way to make the application exit cleanly?

    System 1: i7 2.67 Ghz; 12Gb RAM; NVidia GTX 960 + Matrox Mini MX02; Windows 10; Avid Symphony version 8. System 2: i5 3.40 Ghz; 8Gb RAM; Nvidia GTX 550... [view my complete system specs]
  • Thu, May 11 2017 3:00 PM In reply to

    • Marianna
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    Re: MC8 Hangs on Exit

    Hey Dave

    What happens if you remove the MX02 from the chain and then launch and try to exit without it attached?  

    Is there a specific task being handled at the time of exit or is this a manual quit of the applciation ( done by you?) ?

    MC 8.?????

    Win ????

    Marianna

     

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Thu, May 11 2017 9:44 PM In reply to

    • LDV20
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    Re: MC8 Hangs on Exit

    I am using the matrox mini and I have a similar problem.  When I close media composer it hangs and I get a message that media composer has stopped working - I then click the close ICON and it closes.  In my case it is the matrox -  I removed it from the chain and the issue went away.  It began to happen with 8.2 -  I can still use and work with it -  the hangin does not cause any problems.  Matrox had not updated their drivers along with new media compser updates so that could be the problem.

    Symphony 2023.12- Win 10 pro (20H2),Gigabyte X299X with i9 10920X CPU, Quadro P2000,driver 51.259; 64gig memory, 1TB NV system drive, WD 4TB, BM Min Monitor... [view my complete system specs]
  • Fri, May 12 2017 2:02 AM In reply to

    • dmfreeman
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    Re: MC8 Hangs on Exit

    The issue is with the Matrox drivers for the Matrox MXO2 mini.  That device is EOL and there will be no more drivers developed for it.  I have the same issue on my system, and have to manually close MC after windows tells me to.

    Denny

    Media Composer 2019.6, BCC Continuum 12.5, , Boris Red 5.6., Asus P9X79 Pro Motherboard with Intel 3930K Processor. 32 gigs DDR3 ram, Windows 10 Pro 1803... [view my complete system specs]
  • Fri, May 12 2017 5:12 AM In reply to

    • Dave
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    Re: MC8 Hangs on Exit

    Thank you al for your comments: I guess I'll have to live with it!

    System 1: i7 2.67 Ghz; 12Gb RAM; NVidia GTX 960 + Matrox Mini MX02; Windows 10; Avid Symphony version 8. System 2: i5 3.40 Ghz; 8Gb RAM; Nvidia GTX 550... [view my complete system specs]
  • Fri, Jun 2 2017 9:26 AM In reply to

    • Kevs999
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    Re: MC8 Hangs on Exit

    I too have the same issue on our systems with MX02, it crashes the avid exit until you force quit.

    This in itself isnt a massive issue, only annoying, however what has also been affected is audio punch in via the MXO2, the result being digital dropouts on recorded audio which is not good.

    Again I assume its the lack of updated driver support for this product which is now forcing us to have to but new I/O solutions.

    i7-5930K Windows 10 Professional 64 bit 32GB RAM GTX 970 AJA Kona LHE Plus I/O Internal 7TB Raid [view my complete system specs]
  • Sat, Jun 3 2017 12:14 AM In reply to

    Re: MC8 Hangs on Exit

    I throwed away MXO2 Mini. Its oudated and not even Matrox supports it anymore.

    This is the problem.

    Desktop

    Asus Ζ690 TUF Gaming WiFi D4|i5 12600K|Corsair 128G DDR4|Asus 3060 12GB|Samsung 980 500GB(OS)|2X1TB Samsung 980 RAID 0|W11 Pro

    Laptop 

    MSI Katana GF76 11UE (i7 11800H|Nvidia 3060|Crucial 64G DDR4)|W11 Pro

    NLE

    DR Studio 19|MC 2024.2

     

    VDIM

  • Wed, Jun 7 2017 3:55 AM In reply to

    • wkumingo
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    Re: MC8 Hangs on Exit

    Same issue here, and I've been looking to replace my MXO2 Mini for quite some time.

    Can anyone recommend an affordable HD monitoring replacement for it? What's everyone using instead? 

    I like its ability to capture and output HDMI/component/S-Video in a pinch but that's not crucial. I suppose a move up to 4k monitoring would be a smart move too, but I'd be open to any suggestions.

    Self-built -- Always current MC version with AJA KONA 1 card OS: Windows 10 Pro 64-bit, System: X99 Motherboard, Core i7-6850K, GTX 1080 Ti, 32GB RAM... [view my complete system specs]
  • Wed, Jun 7 2017 3:23 PM In reply to

    • LDV20
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    Re: MC8 Hangs on Exit

    I have been looking at several options recently.  AJA - is one option - they are reliable and seem to have good support.   I have also looked at black magic options and they have several - from very simple monitoring to much more advanced - in certain areas they  cost less.   I have called both AJA and BM to test their support and talked with them and they both were solid.  Try it for yourself.    Still I have not made a decision.  Go to BH's site and look at all the AJA/BM options.  Still doing research -  From all the editors I spoke to they all prefer AJA - however BM is coming up

    I have been looking at the decklink capture and playback 4K card -  seems like it will do almost everything I need

     

     

    Symphony 2023.12- Win 10 pro (20H2),Gigabyte X299X with i9 10920X CPU, Quadro P2000,driver 51.259; 64gig memory, 1TB NV system drive, WD 4TB, BM Min Monitor... [view my complete system specs]
  • Wed, Jun 7 2017 3:33 PM In reply to

    Re: MC8 Hangs on Exit

    Blackmagic has some cheap alternatives for 4K. Have not good experience with the company but maybe those cards are a lot better (driver side) from the past.

    Desktop

    Asus Ζ690 TUF Gaming WiFi D4|i5 12600K|Corsair 128G DDR4|Asus 3060 12GB|Samsung 980 500GB(OS)|2X1TB Samsung 980 RAID 0|W11 Pro

    Laptop 

    MSI Katana GF76 11UE (i7 11800H|Nvidia 3060|Crucial 64G DDR4)|W11 Pro

    NLE

    DR Studio 19|MC 2024.2

     

    VDIM

  • Wed, Jun 7 2017 4:11 PM In reply to

    • luca.mg
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    Re: MC8 Hangs on Exit

    Dumped my MX02 as well, considering the BM Intensity Pro 4k, as a monitoring device, since I do not need all of the I/O goodies of the Matrox anymore.

    Symphony 21.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Wed, Jun 7 2017 6:32 PM In reply to

    • wkumingo
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    Re: MC8 Hangs on Exit

    For the price I'm going to give the BM Intensity Pro 4k a shot. Most complaints about it seem to be from early adopters in 2015/2016 so we'll see how it goes. Thanks for the input everyone!

    Self-built -- Always current MC version with AJA KONA 1 card OS: Windows 10 Pro 64-bit, System: X99 Motherboard, Core i7-6850K, GTX 1080 Ti, 32GB RAM... [view my complete system specs]
  • Wed, Jun 7 2017 6:39 PM In reply to

    • LDV20
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    Re: MC8 Hangs on Exit

    It is a good price and that was one of my options as well - please let us know how it is working and what driver you have installed

     

    thank you

    Symphony 2023.12- Win 10 pro (20H2),Gigabyte X299X with i9 10920X CPU, Quadro P2000,driver 51.259; 64gig memory, 1TB NV system drive, WD 4TB, BM Min Monitor... [view my complete system specs]
  • Wed, Jun 7 2017 6:47 PM In reply to

    Re: MC8 Hangs on Exit

    I have run the intensity Pro 4K for 3 years now without issues.  I put another one in a new build a few weeks back.  Still running BMD driver version 10.4.3 (more for Pro Tools than MC)  

    I hope to get time to test the new BMD driver 10.9.3 on the new Windows 10 machine this weekend.

  • Wed, Jun 7 2017 7:06 PM In reply to

    • LDV20
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    Re: MC8 Hangs on Exit

    Thank you - for me the only drawback is that is does not have any SDI - guess I could get an adpater

    was also looking at this:

    Blackmagic design decklint studio 4K capture and playback card

    Symphony 2023.12- Win 10 pro (20H2),Gigabyte X299X with i9 10920X CPU, Quadro P2000,driver 51.259; 64gig memory, 1TB NV system drive, WD 4TB, BM Min Monitor... [view my complete system specs]
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