Hello. I am a long time editor and worked with Avid for over 20 years. I have a system at home and I have a simple but annoying problem.
I have a three monitor set-up. Two monitors in front of me - left and right for bins and editing respectively and a third monitor eight feet away for full screen playback.
My issue is that dialog boxes pop up on the third, far away monitor and I would prefer them to pop up on one of the monitors in front of my face, instead. So when I want to do a dissolve, the dissolve box pops up eight feet away, and I have to squint and type in numbers, or drag the box over to one of my closer monitors. There must be an easy way to fix or customize this right?
I set up full screen playback on that 3rd monitor in settings and dragging the dialog box over to that monitor and activating it for full screen playback.
It makes no sense that this monitor would then be the default for essential editing menu and dialog box business.
Any help would be appreciated.
I vaguely remember that problem, think I solved it by making the primary monitor the one I want my dialog boxes to appear. (setting in windows). Another option: I suspect your setup in windows is 1 2 3 for the monitors, 1 being the most left. What happens if you place your left monitor physicly on the right side (2 3 1) and turn it to full screen playback, Avid still using the 3 monitor for messages, thinking it is the one most on the right. In windows you can make 2 your primary monitor with the taskbar. A bit cluncky but it could work. Then again it may be a video card issue, what is your setup, one or two cards?
"Software bugs are impossible to detect by anybody except the end user"
Hi Rinze..
I actually got it to work. I started to mess with the virtual arrangement of the monitors - as you were alluding to. I placed the full screen monitor in a different position. I'm not sure that did it though. I started to mess around with workspaces and my Avid desktop got all messed up so I went back to default. That threw the Full Screen playback out of whack so I redid that selection and that's when the dialog boxes started to come up on my main screen. So I guess in the future if I have this problem I will reset the full screen playback. That seems to have done the trick. If that doesn't work perhaps reset workspaces to default and then reset playback.
Thanks for reading and responding.
Hi, Does anyone have any other tricks to get this to work? There must be a setting somewhere surely, or at least some form of rule/explanation how Avid chooses the screen for its dialogue boxes, so that we can know how to configure our setups..?
We are having this issue in the suites that don't have a client monitor but rather use full screen playback on the projector. I have tried swapping the order of the screens around; both changing their assigned numbers and their position, but it doesn't seem to make a difference. Currently the projector is screen #3 and is the rightmost screen, and all dialogue boxes pop up on the projector unless I drag the whole GUI across. As these are multipurpose suites, often times the projector is patched to a different output source rather than the Avid, meaning that if I am trying to work on the Avid in the background I can't see any of the dialogue boxes at all.
There was mention of 1 vs 2 graphic cards up here, our setups are using 2.. The projector is on a separate one.
Please let me know if anyone knows any possible solutions to this, it would be greatly appreciated!
Thank you so much,
Therese
I have the same problem. I just freshly installed my new PC and downloaded the latest AVID version. There's no way I can get my dialogbox to pop up anywhere else than the 3rd monitor where I have my FSD. (Even tried to put a monitor on top in the screenmanager but the FS dialog box won't let me take it there). Also the dialog box doesn't remember where I put it the last time.
I have tried to make every monitor the primary by now and I tried all monitor orders. I have seen this problem post in a few forum threads but haven't seen a solution to this. Did anyone find a solution because I really would like to be able to use the third display.
Thanks in advance
M.
Same problem here, anyone?
Dialogue boxes should pop up in the monitor where the mouse pointer is, at least on a properly configured system. The video card has a main port, the one connected to the monitor where the boot messages appear, that should be positioned as the far left monitor, number one in the Windows monitor configuration, holding the taskbar; once configured like this unplug the other monitors and shut down the system (no restart), turn on again, so that Windows will save the config info; turn off again, connect the second monitor, the center one, turn on, configure as monitor 2, turn off and on again, connect the third monitor, far right, configure as # 3. Quite circonvoluted, but this is Windows, if You want a smart OS use linux instead! Hope this works for You.
peace luca
Thanks so much for the effort Luca,
Unfortunately it didn't help me. I am starting to get the feeling it's coming from the AVID Software. As soon as I drag my timeline into my Primary left monitor 1 my quick transitions DO pop up in monitor 1. But when I drag my timeline back to monitor 2, the middle one, it always opens in Monitor 3 closing my FSD.
As for your advice, this is what happened. I don't expect you to study it again but let me post it just for others to read who may be in the same boat.
I have the NVIDIA Quadro K2200 with outputs DVI - DP - DP
- First I determined which monitor my PC has designated as primary. I restarted the PC and noticed that the DVI output gets the BIOS screen.
-I made sure it was PRIMAIRY with NVIDIA Configuration software. I pulled out both DP ports, and my DVI was designated a "1".
-I did a restart, checked it again, still N0. 1, another restart. I plugged in my monitor in the middle DP and powered up.
-Now my DVI got designated a No. 2 and my middle DP got No.1. Nothing I can do about it. My DVi is still primairy with the taskbar though, Another restart, plugged in last DP. Powered up.
-Now my primary has No. 3, DP 2 still No 2, and DP 3 is now called no 1.
What do I miss? I get the feeling this monitor order is a wild Goose Chase. Since all other pop-ups do happen on monitor 1. Effect Editor is correct. Export Window is Correct. Title tool is correct. But the Quick Transition goes to Monitor 3.
I am currently running AVID MC 8.6 (Trial Mode) since I want to move on from my old version 6.
Sorry to hear that. Pop up windows should definitely appear where the mouse pointer is, while configuring Windows screens is hit and miss. Whatever the port and wherever the bios messages show up, You still want monitor 1 at the far left, You may need to phisically move the monitors on the desk to accomplish a fully working setup, just swapping ports or cables won't work, don't know why, but this is it. Good luck and please keep posting if there's any progress.
I have carried myself a little hernia today switching monitors, reinstalled AVID even but to no avail.
Hopefully someone else can either test this with 1 video-card 3 monitors, or share a solution on why the quick transition only pops up on screen 3 and ignores any primary monitor unless you drag your timeline to monitor 1.
p.s: When I press my shortcut button "quick transition" while I am hovering in monitor 1 it opens there. When my tooltip is on monitor 2 then it opens on monitor 3. Same happens with software startup. Even if monitor 2 is primary it goes to monitor 3 first. It is as if AVID doesn't treat the 2nd monitor as one but looks at 2 and 3 as the same. But other software does open in monitor 2 and has no problems. What is going on in here?
How do You invoke the QuickTransition, keyboard or mouse? What if, with the three monitors connected and FSP off You invoke the command? Does the dialogue box pops up in the monitor where the mouse pointer is and not in the third display? If yes it could be that with FSP on MC detects the playback monitor as the active one no matter where the mouse is. Just for the sake of testing, can You check where the dialogue boxes pop up with a two monitor setup, both with FSP on and off and the mouse pointer in either monitor? I often happen to work with three monitors on the Mac, and do not remember having this issue, I seldom use dissolves however, and never use QuickTransition, does the issue apply to the regular dissolve dialogue box as well? Other than MC erroneously assuming that the active monitor is the playback monitor when in FSP mode, the issue could be related to misconfiguration, like when on a two monitors setup MC spans over a third, not existing monitor.
Thanks for giving it another try Luca. I just did the test as you proposed. Here is the outcome.
How do I invoke a Quick Transition?
I have it mapped under F2 since I use it a lot (it's what is expected here without an audio studio finishing it). It also happens when I click the QT button on top of the timeline, and also when I use the button next to 'enter' on my AVID keyboard where it is set as default.
Changing it to Fade Effect under F2 has the same outcome.
Extra: I think I should change some facts previously mentioned. RENDER EFFECT also goes to 3rd monitor. Effect mode does open in 2nd.
Does this also happen when FSP is off?
Yes. With FSP toggled on or off it goes to the 3rd monitor. FSP has no influence. Even when I assign FSP to 1st or 2nd monitor the QT box goes to monitor 3.
What happens on two screen setup?
The QT dialog box opens as how it should open. It opens in monitor 2 where I am working on my timeline. And when I press the shortcut for QT or Render when hovering over Monitor 1 it opens there.
The dialog boxes also popup correctly with FSP on or off whether it's assigned to any of the 2 monitors.
It feels like AVID is seeing monitor 2 and 3 as one monitor but I AM able to assign FSP to either 2 or 3.During the startup of AVID in Monitor 1 when I go with my mousepoint to the 2nd monitor then the PROJECT menu is also directed to 3rd monitor. I fail to see the logic. I never encountered this in my 20 years of editing but then again we never used FSP but a box for video playback. You would expect working with just the software would be much simpler :-(
It's frustrating when you don't get the basics to work. But I appreciate your efforts once again.
Regards,
Yep I'm still having this issue too, I haven't found a solution yet. I'm experiencing the same as Maisnon in that effects editor, title tool etc pop up on the first monitor, but for instance quick transition, render effect and error messages (!!) pop up on the third monitor - which most of the time I cannot see because the third monitor, the projector, is in use for something else. I just gotta hit Esc or Enter and hope for the best.
A fix/solution for this issue would be greatly appreciated, it's driving me nuts! Let me know if any of you discover anything
What I have discovered though is that when the project selector window pops up on the wrong monitor, you can hit 'Meta + left arrow' a few times to make it switch to a different monitor.
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