Latest post Thu, Feb 27 2020 1:05 PM by diegovillalba. 39 replies.
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  • Tue, Apr 23 2019 1:01 PM In reply to

    Re: Exception: Structured Exception, ExceptionCode: 3221225477, ExceptionString: Access_Violation

    Hi Murray, only the Media Composer version has been updated, not NEXIS server nor clientes.

    Please upgrade to MC 2018.3 and see how this goes.

    Cheers.

         Diego

    * last cfg * Media Composer 2023.3 * MC | PM 2021.3 * MC | Cloud UX 2021.7 * MC | NM 2021.7 * MC | PM Archive 2021.2 * MC | PS 2021.3. ACSR Media | Composer - ACSR | Nexis - ACSR | Production Management

  • Tue, Jun 18 2019 3:27 PM In reply to

    Re: Exception: Structured Exception, ExceptionCode: 3221225477, ExceptionString: Access_Violation

    And today, after a few weeks on 2018.12.3 and another week or so on 2018.12.5.... Kaboooooom.

    The exact same error while trying to close MC... hmmm

    Updated the p2 plugin to 4.9.0.1

    Most of the MC/NC, Interplay, Nexis, ISIS, Unity stuff. [view my complete system specs]

    Avid reseller ACSR at Telmaco

    http://www.telmaco.gr/en/

  • Tue, Jun 18 2019 7:28 PM In reply to

    • Marianna
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    Re: Exception: Structured Exception, ExceptionCode: 3221225477, ExceptionString: Access_Violation

    Jeroen,

    You updated the AJA drive right?  

    Marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Tue, Jun 18 2019 7:30 PM In reply to

    Re: Exception: Structured Exception, ExceptionCode: 3221225477, ExceptionString: Access_Violation

    Hi Marianna,

    Yes AJA driver is 15.2 on this HP z4 Win 10 machine.

    Just to be complete, this is on a non-interplay system connected to a Nexis-pro.

     

     

    Most of the MC/NC, Interplay, Nexis, ISIS, Unity stuff. [view my complete system specs]

    Avid reseller ACSR at Telmaco

    http://www.telmaco.gr/en/

  • Tue, Jun 18 2019 9:13 PM In reply to

    • Marianna
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    Re: Exception: Structured Exception, ExceptionCode: 3221225477, ExceptionString: Access_Violation

    Jeroen van Eekeres:

    Hi Marianna,

    Yes AJA driver is 15.2 on this HP z4 Win 10 machine.

    Just to be complete, this is on a non-interplay system connected to a Nexis-pro.

    I know that seemed like a stupid question but now I know to go back to Steve at AJA and say - it doesnt always work.

    Ruh Roh.

    Can you ping me in the am to remind me to get a case going etc...  its been a day with the pricing changes and 2019.6 looming.

    xo

    marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Thu, Sep 19 2019 1:09 PM In reply to

    Re: Exception: Structured Exception, ExceptionCode: 3221225477, ExceptionString: Access_Violation

    And another instance of the error on an HP Z4 Win10 1803 with a DNxIQ.

    Most of the MC/NC, Interplay, Nexis, ISIS, Unity stuff. [view my complete system specs]

    Avid reseller ACSR at Telmaco

    http://www.telmaco.gr/en/

  • Thu, Sep 19 2019 2:35 PM In reply to

    • Ben Dodds
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    Re: Exception: Structured Exception, ExceptionCode: 3221225477, ExceptionString: Access_Violation

    We also have this issue with MC 2018.12.3, HP z840, AJA Kona 12.3 (i know its an old driver but all other drivers cause more harm then they are worth!)

    ACSR Elite 4 x z840 MC2018.12.6, 1 x z840 MC2019.6 all w/Symphony option, Baselight for Avid, Neatvideo 17 x z840 MC2018.12.6 5 x z4 MC2018.12.6 4... [view my complete system specs]
  • Thu, Sep 19 2019 2:45 PM In reply to

    Re: Exception: Structured Exception, ExceptionCode: 3221225477, ExceptionString: Access_Violation

    Hi Benjamin,

    The more time goes by, the more I'm tempted to believe that in some update of MC, probably many versions ago, something was changed in MC's open I/O and until now nobody has found what actually. Aja has shown to be the affected the most, but it also happens with blackmagic I/O. I don't know.

    Most of the MC/NC, Interplay, Nexis, ISIS, Unity stuff. [view my complete system specs]

    Avid reseller ACSR at Telmaco

    http://www.telmaco.gr/en/

  • Thu, Sep 19 2019 3:15 PM In reply to

    • Ben Dodds
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    Re: Exception: Structured Exception, ExceptionCode: 3221225477, ExceptionString: Access_Violation

    I'm inclined to agree, 

    Certainly since moving from 8.9 i've noticed once in a blue moon I/O issues arise varying from guide VO coming through 'Roboticised' to after a few seconds of play the picture on the broadcast monitor begins to stutter.

    AJA releases 13, 14 and 15 create further issues so once in a while most suites require a reinstall of the driver.

    I haven't tried 15.2 admittedly of the AJA driver but 15.1 resulted in me completely rebuilding the computer.

    ACSR Elite 4 x z840 MC2018.12.6, 1 x z840 MC2019.6 all w/Symphony option, Baselight for Avid, Neatvideo 17 x z840 MC2018.12.6 5 x z4 MC2018.12.6 4... [view my complete system specs]
  • Thu, Feb 27 2020 1:05 PM In reply to

    Re: Exception: Structured Exception, ExceptionCode: 3221225477, ExceptionString: Access_Violation

    Happened to me recently with MC 2018.4. MCState deletion didn't solve the issue, but uninstall and reinstall worked for me.

    HTH.

    Regards.

     

     

    * last cfg * Media Composer 2023.3 * MC | PM 2021.3 * MC | Cloud UX 2021.7 * MC | NM 2021.7 * MC | PM Archive 2021.2 * MC | PS 2021.3. ACSR Media | Composer - ACSR | Nexis - ACSR | Production Management

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