Latest post Sun, May 26 2013 12:43 AM by Marianna. 3 replies.
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  • Sat, May 25 2013 3:08 PM

    HeLP!

    I uninstalled MC 6.0 and insatlled 6.5.2 but didnt have an activation code. I think i should have de-activated my licesne before trying to activate it again. I dont know what to do and how to go thru th eprocess... anyone have any quick fixes? 

  • Sat, May 25 2013 3:57 PM In reply to

    Re: HeLP!

    1) For now run in trial mode.

    2) On Monday, call Avid Support @ (800) 800-2843, option 2.  This is a free call. They can deactivate your v6 license.

    Symphony 8.8.x w/Avid Nitris DX, HP z420, Windows 10, QT v7.7.x, Hexa Core 3.2GHz, 16GB RAM, nVidia Quadro Series 2000 w/353.82. 2TB Boot, 2 x 3TB internal... [view my complete system specs]

    "There are few technological barriers.  You can fix almost anything if you throw enough money at it."
    *******************************
    Randall L. Rike, ACI, ACSR Mac*Win*Unity*ISIS*DS
    Systems Engineer @ BET Networks [a Viacom company]
    (wwld)

  • Sat, May 25 2013 4:33 PM In reply to

    Re: HeLP!

    Cowen:

    If this is an emergency and you need immediate help, send an email to Avid Customer Advocate Marianna and include your system ID and current activation code, but don't post them here or on any other public website. If it's not an emergency, please follow Randall's instructions. Also, be advised that 6.0 to 6.5 is a paid upgrade. If you have not purchased the 6.5 upgrade, you can download and install the latest patch for 6.0, which is 6.0.3.4 to get all the latest fixes. If you're on a Mac, that requires a full uninstall of the current version and a "full install" of the 6.0.3.4 patch file. If you're on a PC, just download the 6.0.3.4 patch and add it on to 6.0. If you already have an older patch for 6.0 installed, you must remove that first before installing the 6.0.3.4 patch file.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Sun, May 26 2013 12:43 AM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: HeLP!

    Standing by waiting for your email
    Marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
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