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  • Wed, Nov 23 2011 6:14 AM

    • rustyd100
    • Not Ranked
    • Joined on Tue, Aug 19 2008
    • Bloomington, Indiana
    • Posts 19
    • Points 195

    Avid 6-Lion doesn't work...crashes

    Quad Core duo Intel running 10.6.2.  Installed Avid 6.  Does not load, crashing with splash screen usually during "initializing audio effect mode"  Confirmed running 64bit in Terminal.  Pro Tools 10 continues to load and function normally.  Any one else...?

     

    Relevant log excerpt -

     

    Process:         AvidMediaComposer [815]

    Path:            /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidMediaComposer

    Identifier:      com.avid.mediacomposer

    Version:         6.0.0.20805 (6.0.0)

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [267]

     

    Date/Time:       2011-11-23 01:12:14.225 -0500

    OS Version:      Mac OS X 10.7.2 (11C74)

    Report Version:  9

     

    Interval Since Last Report:          16006 sec

    Crashes Since Last Report:           11

    Per-App Interval Since Last Report:  684 sec

    Per-App Crashes Since Last Report:   10

    Anonymous UUID:                      9FC3D878-A332-4184-B05D-36E41EE82917

     

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

    Exception Type:  EXC_CRASH (SIGABRT)

    Exception Codes: 0x0000000000000000, 0x0000000000000000

     

    Application Specific Information:

    objc[815]: garbage collection is OFF

    [815] stack overflow

     

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   libsystem_kernel.dylib         0x00007fff870b4ce2 __pthread_kill + 10

    1   libsystem_c.dylib             0x00007fff8caf67d2 pthread_kill + 95

    2   libsystem_c.dylib             0x00007fff8cae7b4a __abort + 159

    3   libsystem_c.dylib             0x00007fff8cae4070 __stack_chk_fail + 223

    4   com.avid.mediacomposer         0x00000001005c7595 AudioSuitePlugInPane::EstablishConnectionToDAEatIdle() + 811

    5   com.avid.mediacomposer         0x00000001005cc533 AudioSuitePlugInPane::AudioSuitePlugInPane(AudioEffectModeWindow*) + 2345

    6   com.avid.mediacomposer         0x00000001005efdc6 GetAudioEffectMode(audioEffectModeID_t, AudioEffectModeWindow*) + 1071

    7   com.avid.mediacomposer         0x00000001005bac63 AudioEffectModeWindow::SetAudioEffectMode(audioEffectModeID_t) + 49

    8   com.avid.mediacomposer         0x00000001005bdda4 AudioEffectModeWindow::AudioEffectModeWindow(audioEffectModeID_t) + 3096

    9   com.avid.mediacomposer         0x00000001005be168 AudioEffectModeWindow::GetCloneForAudioEffectMode(audioEffectModeID_t) + 850

    10  com.avid.mediacomposer         0x000000010006c132 MediaComposerApp::FinishInit() + 47814

    11  libUIShell.dylib               0x0000000108877600 AApplication::IApplication() + 776

    12  libUIShell.dylib               0x000000010887867b AApplication::Go() + 99

    13  com.avid.mediacomposer         0x00000001000589c0 main + 218

    14  com.avid.mediacomposer         0x00000001000239d4 start + 52

     

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib         0x00007fff870b57e6 kevent + 10

    1   libdispatch.dylib             0x00007fff892c45be _dispatch_mgr_invoke + 923

    2   libdispatch.dylib             0x00007fff892c314e _dispatch_mgr_thread + 54

     

    Thread 2:

    0   libsystem_kernel.dylib         0x00007fff870b5192 __workq_kernreturn + 10

    1   libsystem_c.dylib             0x00007fff8caf6594 _pthread_wqthread + 758

    2   libsystem_c.dylib             0x00007fff8caf7b85 start_wqthread + 13

     

    Thread 3:: MTThreadCoreThreads

    0   libsystem_kernel.dylib         0x00007fff870b36ce semaphore_timedwait_trap + 10

    1   com.apple.CoreServices.CarbonCore 0x00007fff8af0b4aa MPWaitOnSemaphore + 77

    2   com.avid.AvidCoreThreads       0x000000010794b6c1 Threads::SemaRepNative::Decrement(char*, long) + 237

    3   com.avid.AvidCoreThreads       0x00000001079452ae Threads::Sema::Decrement(char*, long) + 14

    4   com.avid.AvidCore             0x000000010734089e MTSemaphoreCoreThreads::Decrement(unsigned long, unsigned int) + 242

    5   com.avid.AvidStorageAPI       0x000000010d282aff StorageAPI::CommandProcessor::Body(StorageAPI::MTThread*) + 57

    6   com.avid.AvidStorageAPI       0x000000010d28493a StorageAPI::MTThread::Run() + 30

    7   com.avid.AvidCoreThreads       0x000000010794face Threads::ThreadImp::StarterFluid(void*) + 284

    8   libsystem_c.dylib             0x00007fff8caf48bf _pthread_start + 335

    9   libsystem_c.dylib             0x00007fff8caf7b75 thread_start + 13

    -

    -

    -

    -

    -

    etc.

    Avid Media Composer 6.0 on 2x2.4GHz Quad-Core Intel Xeon Mac running 10.7.2. Red, AVCHD, and XDCam acquistion. Deliver in multiple formats to broadcast... [view my complete system specs]

    Attract. Engage. Persuade.

  • Wed, Nov 23 2011 6:28 AM In reply to

    • rustyd100
    • Not Ranked
    • Joined on Tue, Aug 19 2008
    • Bloomington, Indiana
    • Posts 19
    • Points 195

    Re: Avid 6-Lion doesn't work...crashes

    Oops, my mac is running 10.7.2...not 10.6.2...

    Avid Media Composer 6.0 on 2x2.4GHz Quad-Core Intel Xeon Mac running 10.7.2. Red, AVCHD, and XDCam acquistion. Deliver in multiple formats to broadcast... [view my complete system specs]

    Attract. Engage. Persuade.

  • Wed, Nov 23 2011 3:47 PM In reply to

    Re: Avid 6-Lion doesn't work...crashes

    Was this a clean Lion install or upgrade from SL?  First time Avid was installed on this computer?

    There is an order to installing MC and PTs, BTW.  Check the MC 6 readme for "Co-Install."  Perhaps you did them in the wrong order.  It's possible there are audio files that one program needs to overwrite that the other installs to get both to function normally.

     

    Symphony v2019 | OS 10.13.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

  • Mon, Jan 23 2012 10:12 AM In reply to

    • djcandu22
    • Not Ranked
    • Joined on Mon, Jan 23 2012
    • Posts 5
    • Points 70

    Re: Avid 6-Lion doesn't work...crashes

    Hi there,
    I installed the trial version of Avid Media Composer 6 for mac osx,when I start the program crashes when loading windows inizialiting sound effect mode.

    Who can help me to solve the problem?
    thanks

    p.s. I have an iMac 27 latest model with OSX 10.6.8 .
      I do not know if it can be useful, but I installed Apple Logic Pro 9.1.5 with various plug-ins installed.
     

  • Mon, Jan 23 2012 4:51 PM In reply to

    Re: Avid 6-Lion doesn't work...crashes

    I have no idea whether Logic would screw up the install or not.

    I would suggest trying a clean system or uninstalling Logic and see if that is causing the issue.

     

    Symphony v2019 | OS 10.13.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

  • Tue, Feb 28 2012 9:31 AM In reply to

    • luca76
    • Not Ranked
    • Joined on Mon, Jan 2 2006
    • Caltanisetta (Italy)
    • Posts 146
    • Points 1,940

    Re: Avid 6-Lion doesn't work...crashes

    rustyd100 I have the same problem as yours..have you solved the problem?

    I have an 8 core intel xeon on 10.7.2

    ..pro tools 9 was installed before..

     

     

    Media Composer 6 - Photoshop cs5.5 - Illustrator cs5.5 - After effects cs5.5 - Pro tools Mac Pro 8 core intel xeon - 20 GB ram - Lion 10.7.2 [view my complete system specs]
  • Sun, Mar 4 2012 9:17 AM In reply to

    Re: Avid 6-Lion doesn't work...crashes

    Mine Crashes too.

    I purchased Trial, installed clean on 10.7.2

    CRRRRAAAAASSSHHH on the Audio Effect window too.

    Tried posting crash dump, got called a troll.

    REAL BUG GUYS!

    I do not have PRo TOOLs, never installed it.

    Did anyone solve it?

    I purchased full version and now I am SOL as AVID just blows me off and Sends me into the "MATRIX" which is all outdated, and wrong on the MAC stuff.

    HEre is my Crash dump!!

    -------------------------

    10.7.2 0r 3 tried both

    Mac Pro 2x2.9 GHz Quad-Core Intel Xeon 

    32GB Ram

     NVIDIA GeForce GTX 285 1024 MB

    MOTU PCIe 424

    12 TB Internal

    30 TB External Rack Raid eSata

    -------------------------------

    ============CRASH DUMP THREAD 0 CRASHED=============

    Process:         AvidMediaComposer [12873]

    Path:            /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidMediaComposer

    Identifier:      com.avid.mediacomposer

    Version:         6.0.1.26220 (6.0.1)

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [159]

     

    Date/Time:       2012-03-04 01:01:32.005 -0800

    OS Version:      Mac OS X 10.7.3 (11D50)

    Report Version:  9

     

    Interval Since Last Report:          37524 sec

    Crashes Since Last Report:           3

    Per-App Interval Since Last Report:  256 sec

    Per-App Crashes Since Last Report:   2

    Anonymous UUID:                      CA33A732-7A33-474F-AF9E-7429E699EEB9

     

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

    Exception Type:  EXC_CRASH (SIGABRT)

    Exception Codes: 0x0000000000000000, 0x0000000000000000

     

    Application Specific Information:

    objc[12873]: garbage collection is OFF

    [12873] stack overflow

     

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   libsystem_kernel.dylib         0x00007fff8ba41ce2 __pthread_kill + 10

    1   libsystem_c.dylib             0x00007fff8658e7d2 pthread_kill + 95

    2   libsystem_c.dylib             0x00007fff8657fb4a __abort + 159

    3   libsystem_c.dylib             0x00007fff8657c070 __stack_chk_fail + 223

    4   com.avid.mediacomposer         0x00000001005c94b5 AudioSuitePlugInPane::EstablishConnectionToDAEatIdle() + 811

    5   com.avid.mediacomposer         0x00000001005ce44b AudioSuitePlugInPane::AudioSuitePlugInPane(AudioEffectModeWindow*) + 2337

    6   com.avid.mediacomposer         0x00000001005f1d56 GetAudioEffectMode(audioEffectModeID_t, AudioEffectModeWindow*) + 1071

    7   com.avid.mediacomposer         0x00000001005bcbc3 AudioEffectModeWindow::SetAudioEffectMode(audioEffectModeID_t) + 49

    8   com.avid.mediacomposer         0x00000001005bfd04 AudioEffectModeWindow::AudioEffectModeWindow(audioEffectModeID_t) + 3096

    9   com.avid.mediacomposer         0x00000001005c00c8 AudioEffectModeWindow::GetCloneForAudioEffectMode(audioEffectModeID_t) + 850

    10  com.avid.mediacomposer         0x000000010006cdc9 MediaComposerApp::FinishInit() + 48233

    11  libUIShell.dylib               0x0000000109555fa0 AApplication::IApplication() + 776

    12  libUIShell.dylib               0x000000010955701b AApplication::Go() + 99

    13  com.avid.mediacomposer         0x0000000100058fb0 main + 218

    14  com.avid.mediacomposer         0x00000001000237d4 start + 52

     

  • Sun, Mar 4 2012 9:19 AM In reply to

    Re: Avid 6-Lion doesn't work...crashes

    If you find the fix post please. or a link to a AVID patch!

     

    Kind Regards

  • Mon, Mar 5 2012 2:56 PM In reply to

    • addinski
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Erfurt, Germany
    • Posts 193
    • Points 2,375

    Re: Avid 6-Lion doesn't work...crashes

    Dammit. Count me in aswell. Left Avid 6.01 on friday. Worked like a charme. Wanted to start editing now. Crashes on startup displaying: "initializing audio effect mode window"

    What´s going on? Help!

    MAC OS X 10.11.6 AVID MC 2018.3 + Avid Mbox Pro 3 MACBOOKPRO 15" Retina, i7 2.66 GHz Quadcore, 16GB Ram Dell UltraSharp U2711 Sony FS5 & Alpha... [view my complete system specs]

    Honestly I hate editing.

  • Mon, Mar 5 2012 3:53 PM In reply to

    • addinski
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Erfurt, Germany
    • Posts 193
    • Points 2,375

    Re: Avid 6-Lion doesn't work...crashes

    Found the problem. Got a "bad" Pro Tools Plugin by IK Multimedia (T-Racks Deluxe). Just delete the tracks .dtm plugin files in /library/application support/digidesign/Plug-ins/

    Hope that helps.

    Good luck.

    André.

    (By the way T-Racks is on sale right now and really kicks ass, anyway!)

    MAC OS X 10.11.6 AVID MC 2018.3 + Avid Mbox Pro 3 MACBOOKPRO 15" Retina, i7 2.66 GHz Quadcore, 16GB Ram Dell UltraSharp U2711 Sony FS5 & Alpha... [view my complete system specs]

    Honestly I hate editing.

  • Mon, Mar 5 2012 8:27 PM In reply to

    Re: Avid 6-Lion doesn't work...crashes

    By your crash, thread 0 shows the problem.

    1. do this.

    Open your Macintosh HD (boot drive)

    open Applications

     

    \applications\Library\Application Support\Digidesign\

     

    Move that folder to your desktop do not delete!

    Then you will boot.

     

    Now the hard part Create a empty folder 

    here  \applications\Library\Application Support\ (DIGIDESIGN)

    Just copy the name of the one you moved to desk top.

    Adjust your windows so you can open the Digidesign folder you MOVED out of "Application Support"

    and see the NEW EMPTY Digidesign folder you created in its place.

    Now drag and drop your RTAS .dpm Plugins from the Desktop DigiDesign folder into your "Application Support" new EMPTY Digidesign folder on at a time or just a chunk of them at a time. them try to launch Media Composer. Keep adding them back in and relaunching Media composer until you find the RTAS plugin hanging AVID's code. 

     

    This error is because of bad sub routine in AVID's code and the way it handles "Dirty" Plugins. As they are used to Protools who uses that RTAS. They are working on a patch and it will be out by April I believe.

    What ever you do...don't say anything bad about AVID or Media Composer on "Tell us your experience" Forum. All the kids come out and call you names and "Trolls" and make sure your email is not public. As they bombard you with hate mail. Sorta like a cult of non schooled bullies of some kind. 

    Yo will not find answers from most there as they did not even get a degree of any kind, nor program anything other then posts.

     

    The crash is an easy fix. "Dirty" Plugins in your \Application\Library\Application Support\Digidesign     Folder.

    Thus you see in your line "Sound Window int" crashes.

    Once you get it going. the next step is to set your third party Sound card like MOTU, etc in "Preferences"

    and set up your drives other than boot where you want to store your projects.

     

    Good luck!

     

    Kind Regards,

    SJG PhD

  • Mon, Mar 5 2012 8:50 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
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    • ! Avid Employee
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      ForumsAdministrator
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    Re: Avid 6-Lion doesn't work...crashes

    Rusty........

    First I would upgrade to 6.0.1 as there are 124+ fixes.  

    Second, I would make sure that the co-install rules were followed.  General Co-Installation Notes are:

    • Install Pro Tools first and then Media Composer - making sure that your PT and MC versions are compatible.

    • You must uninstall all older versions of Media Composer or Pro Tools before installing newer versions.

    • When you uninstall Pro Tools, choose to uninstall just the application and not the audio drivers or the editing application no longer sees the devices.  On a Macintosh Pro Toolssystem, this is named the “Safe Uninstall.” On a Windows Pro Tools system, you must select the first uninstall option — “Pro Tools Only” — which is not selected by default.

    • (Macintosh only) When you uninstall your Avid editing application, you must uninstall just the application and not the audio drivers or Pro Tools no longer sees the devices. When you start the Avid Uninstaller, deselect the options to uninstall AvidCoreRuntime.pkg and AvidDIORuntime.pkg.

    and.............   Co-install does not support both applications launched simultaneously.

    Lastly, did this ever work?  If so what changed?

    marianna

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Mon, Mar 5 2012 8:57 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,887
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      Moderator: Edit on Demand
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    Re: Avid 6-Lion doesn't work...crashes

    Steve_Jobs_Ghost:

    Mine Crashes too.

    I purchased Trial, installed clean on 10.7.2 CRRRRAAAAASSSHHH on the Audio Effect window too. Tried posting crash dump, got called a troll. REAL BUG GUYS! I do not have PRo TOOLs, never installed it.

    Barend

    I dont know who you communicated with at Avid so I can't comment on what they did or did not tell  you regarding plug in's. I did check with the CEO's office and they havent received an email from you so it would help if I knew who you were communicating with. 

    As far as I know......... and I am somewhat close to the CET team who does our continuation engineetring, there isnt a "big bug" relating to plug ins.  Most often the issues are with specific ones installed or corrupted during install or a updated versus a clean OS install.

    When you registered your product you should have received an email from Avid and on that email is a service access code to use to call in and get troubleshooting help.  I sugegst you call in and #'s can be found here depending on your region:

    http://community.avid.com/forums/t/99212.aspx

    If you cant find your code, ping me and I can assist you via email.

    Marianna

     

     

    Sr. Director | Customer Experience and Community [view my complete system specs]
  • Fri, Apr 12 2013 7:53 PM In reply to

    • rustyd100
    • Not Ranked
    • Joined on Tue, Aug 19 2008
    • Bloomington, Indiana
    • Posts 19
    • Points 195

    Re: Avid 6-Lion doesn't work...crashes

    Yes, found the solution above...move Digidesign folder out of Application Support, create new Digidesign folder, move contents of original to new folder.  I also deleted a folder inside called "unused plug-ins"

    Avid Media Composer 6.0 on 2x2.4GHz Quad-Core Intel Xeon Mac running 10.7.2. Red, AVCHD, and XDCam acquistion. Deliver in multiple formats to broadcast... [view my complete system specs]

    Attract. Engage. Persuade.

  • Tue, Mar 25 2014 6:31 PM In reply to

    • Andrew Rice
    • Not Ranked
    • Joined on Wed, Aug 24 2011
    • Maui, Hawaii
    • Posts 155
    • Points 2,010

    Re: Avid 6-Lion doesn't work...crashes

    Steve_Jobs_Ghost:
    This error is because of bad sub routine in AVID's code and the way it handles "Dirty" Plugins. As they are used to Protools who uses that RTAS. They are working on a patch and it will be out by April I believe.

    Has this issue been fixed?  For me, running MC 7.0.3 on OSX 10.9.1, with the latest version of IK Multimedia TRacks I still get a crash on launch.  

    I can of course, do as suggested above, and remove the offending plugins from the DigiDesign folder...which I have done and it does solve the problem.  But that is a workaround, and I am anticipating getting a version of ProTools in the next month...and I would like to have those plugins available in ProTools...and not have to remove them from the DigiDesign folder eveytime I need to edit (a daily thing when I have a project).

     

    Media Composer 8.4 • Mac Pro • 2.8GHz Quad-Core Intel Xeon • 16GB RAM • ATI Radeon HD 5770 • Nvidia Quadra 4000 • Blackmagic Decklink Studio • BMD Desktop... [view my complete system specs]

    Glassy waves make me happy

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