Hello! I'm running into what seems to be a subcap bug and want to know if anyone here has experienced anything similar and has suggestions. I'm working on a heavily subtitled film, and I've noticed a few times that while I'm watching down a subtitled daily sequence, I'll see the text on screen glitch and change to say something that's in a completely different subtitle. I have txt file backups of all of our dailies, so I can cross check and see that sure enough, the content in that subtitle changed in front of my eyes to the incorrect content. When I open the effects editor, the incorrect text is in there. I'm able to paste the correct text and it seems to stick, but it's happened a handful of times now, so I'm feeling a bit unsettled. Has anyone else experienced a similar situation or have thoughts on what may be the issue here? We're on version 2018.12.14.
NOTE: I posted this on an Avid support facebook page, and another member of that group has experienced the same thing. They said: "We are having the same issue! We‘re on 2018.12.14 as well and at least once a week I see a subcap bite that has changed without anyone touching it. It‘s always text from a different section, however I couldn‘t find a pattern yet, seems pretty random. I know 12.14 is supposed to be the last 2018 version, but this is a big problem and I hope we‘ll get a fix patch!"
I think I have seen the same issue occur in 2020.x.
According to comments on the Facebook post, there are others who have also experienced this issue in 2019 versions as well. We're considering taking the update plunge to 2021, but it's a bit of a blind chance because we're not certain where the issue lies.
I have seen this in 2018.11 too. I think we trashed the MC states, site setting, and site attributes and created a new user. That helped.
If I remember right, it was triggered on clips with subcaps that were moved around.
Thank you! I have been moving many subcaps around and this has only happened a handful of times, so I'm not sure this is the direct link, but I'll definitely test that out a bit to see if that's where the issue lies. Will also try trashing MC states, etc. and creating new user.
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