I just want to publicly apologize if I went over the board and used undisire tone, unfortunately I was under job deadline pressure. Avid took care of the issue the best way possible. Thanks Avid and all

Thanks Carl, You're absolutely right, my mistake not scrolling way down

[quote user="Mercer"]To be fair, you raised your support case on a Sunday and on a licence that no longer has an active support contract. Only your other licence, for which you say you have no problems with, is entitled to support. I don't think a legal recourse has much legs really. However I sympathise with your Symphony issue and everything

What happened to support team? maybe they're in hiding after they couldn't find a legitimate answer to my inquiries. Never heard from Raff either. Ladies and gentlemen, use me as a good example what I had to deal with this online garbage activation.I have been using Avid for over 20 years and always loyal. As far as I remember every single time

Avid Knowingly pushing none fully functional software version 2021.9 in which is not even listed in download section

So AVID where is my fully functional MC within year 2021 in which I paid for support plan till Dec.2th? Is this another business scam? Shame on you AVID.

Thanks dear camoscato, we're communicating right now. According to Chris there was a know bug within version 2021.9 that prevent activation. Now this is not my issue, Avid needs to fix 2021.9 since 2021.12 is pass my support plan that was expired Dec.2th 2021.12 was issued Dec 16. As I said I have total of 2 dongle license, one is good till Dec

With all my respect to camoscato who done everything to direct me to proper channel to have this nightmare ending, everyone else are in beauty sleep. Now it's day 2 with my system down. Ladies & Gentlemen THIS IS AVID SUPPORT with their so called AVID LINK TO HELL AND BACK. This is not the first time, since they moved from dongle, every single

Thanks again camoscato for removing the picture Fred

Thanks a bunch, I'm doing as we speak. Fred