Did your AMA Management folder get deleted? It's usually found in Users/Shared/AvidMediaCompser. It keeps the database for linked files. If it's gone, the clips will remain in a bin but the files will be offline until you link to the sources again.

PSDs can come in either as layers or flattened with Alpha channel. Based on your screenshot it looks like the latter. Hopefully it will be obvious.

Input reference sounds hardware-ish. Got a I/O device attached? Wrong sync reference going into hardware based on Format?

Hopefully support can talk you through your delimma. Meanwhile, here are some things to know: 1. Media Composer used to expect that all monitors being used when it was running were at the same resolution. That has changed recently but if you're running a older version of the software with two or more monitors of differing resolutions, expect "unexpected

It works with any mouse that does horizontal scrolling. Never tried to find a keyboard modifier to do that.

AAFs can do that, I don't recall ever seeing that in a EDL. Unless someone chimes in with a solution here are some workarounds: 1. You could send a reference movie to show the sizing. 2. Put the percentage infomation into a note field you can include in the EDL.

Maybe she wants burned in TC?

If the import settings are set to handle the alpha channel the way the origina import did and you did a batch import by pointing to the new file path to replace the old one and it didn't work, well, that sucks. Does it work correctly if you just do a new import of the renamed PSD file? If so, the solution may be overcutting unless someone else can

You need the data lines to be tab delimited but not the header lines. Best way I found was to steal the header from a working ALE, drop that into any text editor and then past in the tab delimited Excel file under the header.

Any luck with a re-install? If not see if disabling the DX hardware makes the problem go away. Then re-install "the version that used to work" and see if that still works with the DX hardware enabled. Trying to help determine if the problem is software (MC version) or hardware (your DX box).