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  • Avid Customer Care needs improvement NOW

    There seems to be a growing pandemic of error 404 on the Avid and Avid community site. From the customer support page (linked from an avid email less than a week old), I tried to send my issue via multiple topic buttons and their subsequent form windows to no avail (see further below). I tried numerous... (read more)
    Posted to Get Started Fast (Forum) by jaynew16 on Tue, May 24 2016
  • For those considering AMC 8

    I love the workflow of avid very much as a certified user but I want to throw my computer out of my window EVERY SINGLE TIME I WANT TO EXPORT SOMETHING. Avid had given me more nightmeres, frustration and confusion it is stupid. I have searched the internet for days on end looking for some answer to my... (read more)
    Posted to Get Started Fast (Forum) by trriissttaan on Mon, Mar 14 2016
  • Avid 8.5 for better or worse. I want a divorce!

    It took me hours to upgrade to 8.5. I had to call tech support so they could take over my computer and dump Library files and then manually make changes in my subscription. Last time, it was the same trauma, but it took me much longer to find a way to contact Avid from overseas. Don't get me wrong... (read more)
    Posted to Get Started Fast (Forum) by F J L Inc on Wed, Mar 2 2016
  • sony HDV m15u decks and MC8

    I am wanting to migrate from MC5 to 8 I have dowloaded a copy of the trial software only to find it will not recognise any of the decks I am using an hd m15u deck and a Zi camcorder. what settings do I have to use. The minute I return to MC 5 the deck is there.. and where in mc 5 you set the rasolution... (read more)
    Posted to Get Started Fast (Forum) by gaz@hardcut on Tue, Dec 8 2015
  • AMA import or not to AMA?

    Hi. I´ve got a project I been reckording for three months this summer. The total amount of footage is 750 GB. I been shouting with a Panasonic ag-ac90 ( AVCCAM) 29.97, 1920x1080p, 21 Mbps, a Gopro Hero3 and I will Use some old footage from transcoded from VHS and old small video tapes. All files... (read more)
    Posted to Get Started Fast (Forum) by emilmoberglunden on Thu, Nov 12 2015
  • Avid Won't Return Phone Calls

    Hey all, I had an Avid Standard Support plan that expired on July 14, 2015. The very next day, I called Avid to purchase another year of support so I could keep with the latest Media Composer updates. For some reason, my account would not let me do it online, so I had to call. My first time calling,... (read more)
    Posted to Get Started Fast (Forum) by JHensley on Sun, Sep 13 2015
  • Avid Activation Freezes

    Hi, I am downloading my Avid Media Composer 6 on to a new machine and was then going to upgrade as I have 4 years of free upgrades with the license I bought. I put my codes into the identit-e to get my activation codes and my status is still good, but when I put the codes in and click "activate... (read more)
    Posted to Get Started Fast (Forum) by JohnGrosjean on Fri, Aug 14 2015
  • New version Pro Tools 12.040 or something like that also Pro Tools 12 on Windows 10 and finally error with codecs for start video on windows.

    Hello! everybody, I want to know if someone beside me have the same problem with the new update that pro tools offers to the new costumers. When I try to update my pro tools 12 to pro tools 12.040 or something like that the software run and install the update and ask me if I want to shut down my computer... (read more)
    Posted to Get Started Fast (Forum) by Dave9222 on Tue, Aug 11 2015
  • Choppy Laggy Playback Problems

    I've been having serious playback issues in media composer 8 recently. I'll get the red line above my sequence editing tracks, but rendering doesn't help (I've tried rendering in/outs and expert renders). We've tried AMA linking, transcoding, and importing. I reduced playback to 720... (read more)
    Posted to Get Started Fast (Forum) by jaynew16 on Mon, Apr 20 2015
  • Updating codecs

    Hi there I have two Avid MC 6.5 suites and I want to update the codes. At the moment I digitise everything at DNxHD 185 MXF or DNxHD 185x MXF but I want to import clips at DNxHD 220 MXF or DNxHD 220x MXF, neither of which either suite appears to have. I've never updated anything on either suite so... (read more)
    Posted to Get Started Fast (Forum) by davelee1968 on Wed, Apr 15 2015
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