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  • Avid Customer Care needs improvement NOW

    There seems to be a growing pandemic of error 404 on the Avid and Avid community site. From the customer support page (linked from an avid email less than a week old), I tried to send my issue via multiple topic buttons and their subsequent form windows to no avail (see further below). I tried numerous... (read more)
    Posted to Get Started Fast (Forum) by jaynew16 on Tue, May 24 2016
  • Avid Won't Return Phone Calls

    Hey all, I had an Avid Standard Support plan that expired on July 14, 2015. The very next day, I called Avid to purchase another year of support so I could keep with the latest Media Composer updates. For some reason, my account would not let me do it online, so I had to call. My first time calling,... (read more)
    Posted to Get Started Fast (Forum) by JHensley on Sun, Sep 13 2015
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