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  • Cannot validate/verify billing address

    I'm trying to register and install my institution version of pro tools. Upon trying to redeem my pro tools code, I'm instructed to update my billing address. When trying to update my billing address it has the country auto populated and the system will not let me validate my billing/shipping... (read more)
    Posted to Get Started Fast (Forum) by RETorres on Sat, Apr 28 2018
  • Pro Tools 11 Demo - Fatal Error

    Hi guys and gals, I am Tevin Turner. I have a Manufacturer: Hewlett-Packard Company Model: 320-1030 Processor: AMD A4-3400 APU with Radeon(tm) HD Graphics 2.70GHz Installed Memory (RAM): 4.00GB (3.49) System Type: 64-bit Operating System Pen and Touch: Touch Input Available with 2 Touch Points Windows... (read more)
    Posted to Get Started Fast (Forum) by Chaunt on Fri, Jun 20 2014
  • mbox and PT 11 and Komplete 9 ultimate bug

    I have run into a bug with Komplete 9 ultimate. I am using windows 8.1, Dell, 16 GB Ram. When I add instruments, for example Absynth, it loads ok. When I add the Xpand2 instrument, it crunches the title menu bar, and the window becomes VERY small. It occupies about 1/4 of your screen as opposed to the... (read more)
    Posted to Get Started Fast (Forum) by piper on Fri, May 2 2014
  • Pro Tools 6.7 Le

    Hi , I brought a M box online but it did not come with a instalition cd for Pro Tools 6.7Le. I have the code and everything where do I download this ? Thanks Andrew (read more)
    Posted to Get Started Fast (Forum) by Andrew D on Fri, Mar 21 2014
  • Pro Tools 10 not loading

    Have had Pt 10 sitting in download folder for a while now (since released actually), and have only just upgraded to snow leopard allowing me to finally install PT 10 on my mac book pro (specs later). I performed a clean uninstall on PT 8 and proceeded with a normal install of PT 10, which all was deemed... (read more)
    Posted to Get Started Fast (Forum) by sallis on Mon, Jan 7 2013
  • USB Mic Recognition Issues

    Hello, New to Avid, just purchased PT10: I am a singer/songwriter and have been recording with Logic for the past few years, usually using the Blue Yeti USB microphone (only one I own, although I sometimes borrow fancier analog mics from friends). I am under the impression that the Yeti mic should be... (read more)
    Posted to Get Started Fast (Forum) by loveistaco on Sat, Dec 29 2012
  • protools i/o problem

    When i record audio and play it back i only hear audio coming out of my left speaker. Everything is hooked up right. I create a stereo track and i only see data being written for the left speaker. What could be the issue? My input is 1-2 stereo and my output is 1-2. I have an mbox 2. Any ideas? (read more)
    Posted to Get Started Fast (Forum) by illwil on Fri, May 4 2012
  • Basic Questions, Need Help

    On a first note I just want to express how utterly useless the phone numbers provided through the "support" tab on Avids website are and how the phone numbers provided did absolutely nothing to help me. Also, the way that the links provided sent me in a circle leading right back to where I... (read more)
    Posted to Get Started Fast (Forum) by Jurelle on Tue, Apr 10 2012
  • avid supported graphics card

    hi friends, I have planned to buy a new system with spec Intel I7 with supported Mother board, corsair 8GB RAM and 1TB HDD. But im confused with graphics card. I got an idea to buy Quadro 600, but my friends said its not that much worth. so friends please suggest me any good graphics card and guide me... (read more)
    Posted to Get Started Fast (Forum) by ganesh on Mon, Mar 19 2012
  • can't download pro tools update for lion

    I have been trying to download pro tools 9.05 upgrade so that I can use pro tools after upgrading my computer to lion. Every time I click on any of the download files it can't open the window saying that the server is not responding or too busy...any suggestions? (read more)
    Posted to Get Started Fast (Forum) by jmhansen on Sun, Feb 5 2012
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