Will this ever be addressed? the system is absurd...anyone using Adobe Premiere can attest to the simple ability to log off other computers remotely, why isn't this an option? it seems like a simple fix. (read more)

I have a new Mac Book Pro (2017 model actually) with four USB-C ports running High Sierra 10.13.6. I recently installed Media Composer and Application Manager, but the Mac Book won't recognise the dongle. I just get the "which method do you want to use to activete" message. The dongle stiil... (read more)

It seems I have found a solution to my dongle not being recognized in Avid application manager. Four days later ... finally exhumed this Avid Knowledge Base article from Feb 2018. Dongle not recognized in Mac OS (High Sierra) http://avid.force.com/pkb/articles/en_US/Troubleshooting/Dongle-not-recognized... (read more)

Marianna, Jan Popiden here. I've been retired from teaching at CSUN a year and a half now and haven't even been on the forums. How wonderful to see that you're still alive and giving advice to all us Medica Composer users out there. I want to upgrade my perpetual license (on a dongle) to... (read more)

I am trying to deactivate ScriptSync from a dongle and get the message failed deactivation. 0 deactivation ok. no record of this device was found when I click "deactivate". What should I do? (read more)

We have 20 or 30 dongles in the office that need upgrading. It's not a great time doing them one by one. Is there a CLI available to upgrade dongles using the Terminal so I could SSH or PSSH and perform the upgrades all at once? (read more)

Suddenly my dongle is not detected in Avid Application Manager (and not reported by Dongle Manager from previous MC version, since 8.10 doesn't have it anymore). I reinstalled all sw (Media Composer, App Manager, Sentinel Driver, iLock etc.) but it did not resolved the issue. I have 2 systems and... (read more)

Hi, I am running the licensed version MC 8.5. with a dongle. I would like to use it on my Desktop PC and sometimes (while shooting) on a laptop. With my old dongle, that worked fine - just had to take the dongle in the computer I needed. Now, I am a bit afraid, that the dongle won´t last any longer... (read more)

Hi, I have a MC8 currently activated on one of my PC's but occasionally have the requirement to move to another PC and more often to my laptop. How would anyone suggest I do this? With my Pro Tools system i just move my USB ilok dontgle around with me with no problems but i dont have a USB dongle... (read more)

I have Pro Tools on a dongle and Media Composer on the internet online licensing system. Is it possible to move Media Composer's licensing to the dongle I'm using for Pro Tools? If so, how can we proceed? (read more)