Latest post Thu, Apr 4 2019 2:21 PM by RalphC. 1 replies.
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  • Wed, Apr 3 2019 8:56 PM

    Exception: SYS_ERROR, OSErr:-5000 - Simple FIX that worked for me!

    Hi!

    I've been working with AMC First for a short while and recently I got the dreaded.. Exception: SYS_ERROR, OSErr:-5000. The stressing notice appeared when first launching AMC First. The timeline and monitors popped-up but suddenly BAM.. there it was.. Exception: SYS_ERROR, OSErr:-5000. 

    After searching several threads for a fix, which included checking every permission available to mankind, I stumbled onto a post by Randall Rike http://community.avid.com/forums/p/36514/203145.aspx#203145.

    To be honest, I'm not super tech savvy and was a little scared so I just decided to do one thing at a time. He suggested to delete three files in the AVID Settings Folder: MC State, Site Settings, and Site Attributes. Another person suggested to delete just MC State. As I was planning to delete one at a time, just to see if any one folder was the culprit for the stupid message,. I first deleted just MC State and ... BAM!!! ... it worked!... Exception: SYS_ERROR, OSErr:-5000 DISAPPEARED and now my AVID MC First is working! I hope this helps someone as it was really frustrating to the point that I was considering using another editing system.

    Good Luck!

    Julian

    macOS Mojave, Version 10.14.4, MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports), Processor 2 GHz Intel Core i5, Memory 8 GB 1867 MHz LPDDR3 Macintosh SSD

  • Thu, Apr 4 2019 2:21 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
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    Re: Exception: SYS_ERROR, OSErr:-5000 - Simple FIX that worked for me!

    Hi Julian,

       Thank you for sharing this, I will check and add this to our Common issue FAQ.

     

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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