Latest post Tue, Jan 16 2018 8:22 PM by RalphC. 1 replies.
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  • Sun, Jan 14 2018 8:45 PM

    Media Composer|First, Getting "this program is not supported on VM instances" on my Surface Book laptop

    I just downloaded and installed Media Composer|First on my Surface Book laptop running Windows 10, and when I clicked to start the program, I got a popup saying, "This program is not supported on VM instances".  I'm currently not running on a virtual machine, but I do have Hyper-V installed, along with Windows 10 Credential Guard enabled.

    Why is MC|F telling me I'm running on a VM when I'm not?  How do I fix this?  Are there any logs I can look at?

     

    Thanks!

  • Tue, Jan 16 2018 8:22 PM In reply to

    • RalphC
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    Re: Media Composer|First, Getting "this program is not supported on VM instances" on my Surface Book laptop

    Hi joe_coolish,

       Can you email please include screenshots of the error message.

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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