Latest post Tue, Sep 26 2017 4:28 PM by Marianna. 1 replies.
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  • Tue, Sep 26 2017 5:40 AM

    • MojoJojo
    • Not Ranked
    • Joined on Fri, Aug 10 2007
    • Malmoe, Sweden
    • Posts 72
    • Points 785

    Audio Mixer freezing up MC system at level adjusting

    Hello peeps!

    I'm having a major problem with the Audio Mixer. I'm working on a tv show at a medium sized post house so upgrading Avid won't be an option for a long time. 

    When I try to change the level of any external audio track on the mixer the Avid freezes for 10-30 seconds. If I leave the Avid unattended during the freezes it does not recover until I return and close the sequence or try to save which will solve the freeze after about 10-30 seconds. After this time Avid renders, saves or does whatever I ordered it to do during the "lag". Playback does not work and moving the timeline marker is super choppy. Closing the sequence seems to end the "lag freeze" but can be slow. After this the Audio mixer works for a while but If I wait a couple of minutes and then try to adjust again it happens again. This really messes with my flow and steals time from the production that we do not have. I had the same problem with this system 5 months ago and it probably haven't been upgraded since. EDIT: It seems to be getting worse when now. . . Closing the sequence doesn't work anymore

    SPECS:
    AVID MEDIA COMPOSER SOFT 8.6.4
    Audio: (probably from a zoom) 14 channels in an Avid "group", 48000 Hz, 24bit, 

    OS X El Capitan
    iMac 27" late 2013
    3,5 GHz Intel Core i7
    32 GB 1600 MHz DDr3
    NVIDIA GeForce GTX 775M 2048

    The audio seems to be routed through the monitor with a thunderbolt attached UltraStudio Mini Monitor from Black Magic to the Big Knob.

    Does anyone have any idea how I can solve this?

    MC Soft w Mojo SDI, Xpress Pro, Meridien, DV [view my complete system specs]
  • Tue, Sep 26 2017 4:28 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,283
    • Points 219,155
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    Re: Audio Mixer freezing up MC system at level adjusting

    Martin

    Let me see what support has to say......

    stand by

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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