Latest post Tue, Jan 24 2017 4:38 PM by Jeroen van Eekeres. 21 replies.
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  • Fri, Jan 20 2017 7:27 PM In reply to

    • RalphC
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    Re: Avid Confusing Correct nVidia Driver for MC8.7

    Hi Michael,

      Good point I will check this one.

     

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Fri, Jan 20 2017 8:31 PM In reply to

    • RalphC
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    Re: Avid Confusing Correct nVidia Driver for MC8.7

    Michael,

      There are 2 installers for each driver rev.  One for win 7, 8 and another for Win 10.  Also, there are different installers for 32 bit OS vs 64 bit OS.

    Most likely, you downloaded the wrong one that did not match your OS. From your Profile it appears you have Win 10? you should get this one instead.

     The Nvidia drivers bundled with MC came directly from the Nvidia website.

     Now, the issue with the playback is probably correct, Known issue with Nvidia driver for the Q4000/Q2000 cards. I will check if there is an update about this issue.

     

    Regards,

    RalphC

     

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Fri, Jan 20 2017 8:57 PM In reply to

    Re: Avid Confusing Correct nVidia Driver for MC8.7

    RalphC:
    Most likely, you downloaded the wrong one that did not match your OS.

    Oops.  You're right.  I clicked on the link listed on the version matrix page, and didn't check to make sure it was for Windows 10.  While we're on the subject, is Windows 10 Anniversary Edition qualified for Avid MC?

    Media Composer 2018.12 w/Symphony | OS X 10.13.6 | iMac 2017 (Retina 5K, 27-inch, 2017) 4.2 GHz Intel Core i7 | 40 GB 2400 MHz DDR4 | TerraMaster 16TB... [view my complete system specs]
  • Tue, Jan 24 2017 1:43 PM In reply to

    • RalphC
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    Re: Avid Confusing Correct nVidia Driver for MC8.7

    Michael Ray Brown:
    While we're on the subject, is Windows 10 Anniversary Edition qualified for Avid MC?

     

     

     

    It's not qualified yet, however, It runs fine.  At this point, we have been running with the Win10 anniversary update for on the order of 3-months and have not experienced any issues with M/C.

     There is one caveat, customers still need to be sure that automatic driver updates are disabled as specified at the Avid link below.  We have found on a number of occasions that updating to the anniversary update would re-enable automatic updates.

     

    http://avid.force.com/pkb/articles/compatibility/Windows-10-OS-Support-for-Avid-Products?mkt_tok=3RkMMJWWfF9wsRois6vIZKXonjHpfsXw6%2B4pUae1lMI%2F0ER3fOvrPUfGjI4HRMBhI%2BSLDwEYGJlv6SgFS7TMMbdmwLgLXBc%3D#

     

    I hope this information is helpful.

     

    Thanks,

    RalphC

     

     

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Tue, Jan 24 2017 4:07 PM In reply to

    Re: Avid Confusing Correct nVidia Driver for MC8.7

    RalphC:
    It's not qualified yet, however, It runs fine.  At this point, we have been running with the Win10 anniversary update for on the order of 3-months and have not experienced any issues with M/C.

    The catch is that the NVIDIA video driver version 353.82 won't install on the Windows 10 Anniversary Edition.  It requires a later version, such as 362.13.  However, version 362.13 causes stuttering and freezing on systems with a Quadro 4000 card, which is what I'm running.  That's why I'd like to know if Avid is working to resolve this issue.

    Media Composer 2018.12 w/Symphony | OS X 10.13.6 | iMac 2017 (Retina 5K, 27-inch, 2017) 4.2 GHz Intel Core i7 | 40 GB 2400 MHz DDR4 | TerraMaster 16TB... [view my complete system specs]
  • Tue, Jan 24 2017 4:19 PM In reply to

    • RalphC
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    Re: Avid Confusing Correct nVidia Driver for MC8.7

    Michael Ray Brown:

    RalphC:
    It's not qualified yet, however, It runs fine.  At this point, we have been running with the Win10 anniversary update for on the order of 3-months and have not experienced any issues with M/C.

    The catch is that the NVIDIA video driver version 353.82 won't install on the Windows 10 Anniversary Edition.  It requires a later version, such as 362.13.  However, version 362.13 causes stuttering and freezing on systems with a Quadro 4000 card, which is what I'm running.  That's why I'd like to know if Avid is working to resolve this issue.

     

    Sorry, I forgot to add the bug number MCDEV-6048. This is a work in progress.

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Tue, Jan 24 2017 4:38 PM In reply to

    Re: Avid Confusing Correct nVidia Driver for MC8.7

    RalphC:
    Now, the issue with the playback is probably correct, Known issue with Nvidia driver for the Q4000/Q2000 cards. I will check if there is an update about this issue.

    RalphC:
    Sorry, I forgot to add the bug number MCDEV-6048

    Ralph, I assume the MCDEV-6048 bug relates to the nvidia stuttering issue. I would just like to confirm that we see the same issue at one of our customers with MC 8.6.5 with the 362.13 driver with the Q 2000 cards.

    Is there a KB article on this and is the current workaround to use the 353.82 driver for Win7 (and Win10)?

    From the old Apple Quadro 950 to HP Z8xx. My current own system: 1x Z420 E5 1650 16GB memory, 128GB SSD, 1x XW8600, 2x 3.0Ghz Quadcore, 12GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

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