Latest post Thu, Dec 24 2015 4:37 PM by RalphC. 8 replies.
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  • Fri, Dec 11 2015 10:24 AM

    • Filbert
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    Use in a classroom / PC-Pool possible?

    Hello,

    will it be possible to install Media Composer First in a classroom or PC-Pool? We have some full licenses but it would be helpful if every student could use a seperate PC when teaching the first steps in Avid (same question would apply to ProTools First, but the Pro Tools | First Troubleshooting forum doesn't accept my Avid Master Account...).

    Thanks in advance,
    Filbert

     

     

    2x MC 8.8.4 | Mac Pro Early 2009 / MacOS 10.12.4 | Quad-Core Intel Xeon 2.66 GHz | NVIDIA GeForce GTX 1060 6GB | 32GB 1066MHz DDR3, Hitachi 640GB 7200... [view my complete system specs]
  • Fri, Dec 11 2015 2:30 PM In reply to

    • RalphC
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    Re: Use in a classroom / PC-Pool possible?

    Hello Filbert,

    Filbert:
    but the Pro Tools | First Troubleshooting forum doesn't accept my Avid Master Account...).

        If you mean ( DUC http://duc.avid.com/index.php ) you have to create a new log in user

    Regarding the license issue with the upcoming MC|First, I'll get back to you.

     

    Regards,

    Ralph

     

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Fri, Dec 11 2015 2:41 PM In reply to

    • RalphC
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    Re: Use in a classroom / PC-Pool possible?

    I just realized the link Pro Tools | First Troubleshooting is for the Artist Community, once log in to you Avid Master Account, the Artist Community does not need password, did you accept the terms? What error did you get trying to log?

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Fri, Dec 11 2015 3:02 PM In reply to

    • Filbert
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    Re: Use in a classroom / PC-Pool possible?

    Hello Ralph,

    Although I'm logged in to my Master Account, the link starts with a login window and I have to reenter my account data, which isn't accepted. Error message is "We were unable to log you in. Please request access by link below" (tried US and Germany Site settings). Also I tried to generate a new password for my Master Account, no success.

    I wasn't asked to accept the terms, there is no such option on the site.

    Regards,
    Filbert

     

     

     

     

    2x MC 8.8.4 | Mac Pro Early 2009 / MacOS 10.12.4 | Quad-Core Intel Xeon 2.66 GHz | NVIDIA GeForce GTX 1060 6GB | 32GB 1066MHz DDR3, Hitachi 640GB 7200... [view my complete system specs]
  • Fri, Dec 11 2015 3:18 PM In reply to

    • RalphC
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    Re: Use in a classroom / PC-Pool possible?

    Filbert,

      While I wait for the answer about the license question, can you PM me your email address I will check your account so you can log in to the Artist community.

     

     

    Good luck,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Fri, Dec 11 2015 4:35 PM In reply to

    • RalphC
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    Re: Use in a classroom / PC-Pool possible?

    I got your PM, I'm working on your access right now.

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Thu, Dec 24 2015 1:47 PM In reply to

    • RalphC
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    Re: Use in a classroom / PC-Pool possible?

    Hello Filbert,

         Do you have access to the Artist Community link now?

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Thu, Dec 24 2015 3:37 PM In reply to

    • Filbert
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    • Joined on Sat, Feb 6 2010
    • Posts 37
    • Points 525

    Re: Use in a classroom / PC-Pool possible?

    Hello Ralph,

    yes, works now. Either you changed some of my access rights or it it got activated when I downloaded ProTools First.

    Thanx and Merry Christmas,
    Filbert

    2x MC 8.8.4 | Mac Pro Early 2009 / MacOS 10.12.4 | Quad-Core Intel Xeon 2.66 GHz | NVIDIA GeForce GTX 1060 6GB | 32GB 1066MHz DDR3, Hitachi 640GB 7200... [view my complete system specs]
  • Thu, Dec 24 2015 4:37 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,833
    • Points 20,230
    • Avid Customer Advocate
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    Re: Use in a classroom / PC-Pool possible?

    Hi Filbert,

      Actually it's both I have updated your Account as well.BTW Merry Christmas to you Smile

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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