Media Composer upgrade

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Latest post Thu, Feb 19 2015 5:09 PM by Marianna. 2 replies.

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Thu, Feb 19 2015 12:21 AM

Peter Roos
Joined on Tue, Jan 18 2011
Oakland, CA
Posts 42
Points 540

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Good afternoon everyone:

A few years ago I purchased a student license for Avid Media Composer (version 6.5.2). I'm now updating / upgrading all of my software (Pro Tools, Sibelius, etc.), getting everything up to scratch. When I log into my Avid account, I can see all of my updates for both Sibelius and Pro Tools, but nothing for Media Composer.

What's up with that - are they in a different location? Am I even entitled to (free) upgrades? I can recall a discussion to that effect but I've been out of the loop for a while.

Thank you!

Windows 7 64 bit professional; Intel Quadcore processor (2.4 GHz); 16 GB RAM; NVIDIA graphics card. [view my complete system specs]

Peter

www.summeroflovemusic.com

IMDb: www.imdb.com/name/nm2039241

Thu, Feb 19 2015 1:21 PM In reply to

Pheral
Joined on Thu, Oct 13 2005
Sylva, NC USA
Posts 966
Points 12,280

Re: Media Composer upgrade

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Are you still a student?

Thu, Feb 19 2015 5:09 PM In reply to

Marianna
Joined on Thu, Oct 13 2005
Avid
Posts 11,717
Points 257,595

Re: Media Composer upgrade

Reply Contact

Peter

Send me the system ID and activation ID.

FYI..... a product will show up in your My Account if it was bought on the Avid Store pre MC 8. The whole redemption process thru Identi-e would have deposited a code into your My Account. If it is not there... we need to figure out why and I can assist.

Dont post those here - email me.

Marianna

Sr. Director | Customer Experience and Community [view my complete system specs]

marianna.montague@avid.com

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