Can somebody please direct me to where I need to go to view instructions for installing my 5.5 upgrade. I am on 5.3, and I am under the impression that it is not as easy as clicking on the icon. Do I need to uninstall things? Is there support for this kind of thing? Thanks in advance
Reelmensch
First you should read through the readme that comes with 5.5.1. The readme can be found
here: http://avid.force.com/pkb/LegacySearch?DocId=393415
For the PC uninstalling process, you should refer to thisdocument:
http://avid.force.com/pkb/LegacySearch?DocId=272499
Hope that helps and if you get into a pickle you can call 800-800-2843 press option 2 then option 2 again for install help.
marianna
marianna.montague@avid.com
Marianna, I downloaded the MC 5.5 Installation Guide along with the other upgrade files, then deleted it by mistake. How do I get it back?
Josh,
You can downlaod the Installation Guide on the Knowledge Base. Here are a few links to get you going...
Install Guide http://avid.force.com/pkb/LegacySearch?DocId=263251
Editing Guide http://avid.force.com/pkb/LegacySearch?DocId=393495
If you need the software ( i.e. you deleted the editing app too), then you can downlaod it on the Avid.com downlaod center. however you must have a master account to access.
Go here: https://www.avid.com/US/account/orientation
Log in or create a Master account and then link or request a DL center account. once you do you can access the software - 5.5.2 is the latest version.
Hope that helps...
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