Latest post Mon, Mar 6 2023 1:38 PM by Chris Bové. 1 replies.
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  • Mon, Mar 6 2023 11:07 AM

    • Gramercy
    • Not Ranked
    • Joined on Mon, Mar 6 2023
    • Posts 1
    • Points 15

    Can't contact Avid Store Support

    Hi there,

    When trying to contact the Avid Store Support team by opening a case, the form doesn't show a 'Submit' button for me. It doesn't matter which browser I use. Even after disabling all browser extensions it still won't show up.

    The chat function will only give me a bot and that's about it. There are (as far as I can see) no other options to contact Store Support.

    Does anybody know a way around this?


  • Mon, Mar 6 2023 1:38 PM In reply to

    Re: Can't contact Avid Store Support


    Email me directly at and I can assist you here. Please reference this post, as I get a lot of emails.




    Chris Bové
    Manager, Avid's Digital Customer Success Team 

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