Latest post Wed, Jan 25 2023 9:31 AM by Pat Horridge. 1 replies.
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  • Tue, Jan 24 2023 7:56 PM

    • ted444
    • Not Ranked
    • Joined on Wed, May 13 2015
    • Posts 9
    • Points 135

    Problems installing mc 8.5.2



    I am trying to install mc 8.5.2 on my computer.  I had it and it was operational.  One day it stopped and required a llicense or dongle.  I have a prepetual license. 

    I've been working with AVID to  get new software on my computer.  They have done that. However, it won't install.

    I've tried turning off all fire walls and that didn't work either.


    I recieve this error 1309.Error reading from file. 

    Does anyone know how to resolve this issue?

    I have and HP Computer and run Windows 10


    Thank you, Ted

  • Wed, Jan 25 2023 9:31 AM In reply to

    Re: Problems installing mc 8.5.2

    Sounds like an installer file path limit issue.,Windows%20limit%20of%20260%20characters.

    make sure your installer zip file is at the root level of the drive. And copy the files in the installer to a folder (with a short name) again at the root level of the drive. then run the install from there.

    HP Z840 3.1GHZ 20cores 128GB RAM M4000 GPU 1TB NVMe drive HP Z book 17 G2 2.7GHZ Quad core 32GB RAM Nvidia K3100M 1TB SSD drive ACI Moderator. I'm... [view my complete system specs]


    Broadcast & Post Production Consultant / Trainer  Avid Certified Instructor VET (Retired Early 2022)


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