Latest post Tue, Jun 7 2022 11:52 AM by cagrisur. 14 replies.
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  • Tue, May 24 2022 5:41 PM

    • Rasego68
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    XDCAM : insufficient space available

    When sending to Playback I get the message XDCAM : insufficient space available, We have 4TB of storage it is send to ISIS it is a mapped drive, the folder where the temporary files are send is empty, but it keeps failing. I have checked the Media Creation folder it has the correct path (not sure it that matters for this)

    Another thing to notice is that small clips will pass with no issues bot longer clips like 16 min will fail giving the error.

    Any ideas what could be causing this, I really need this to be working to meet the deadline.

    MC 8.5 

    Regards

    Ramon S

  • Wed, May 25 2022 6:13 AM In reply to

    Re: XDCAM : insufficient space available

    Hi, just to clear some things up.

    You are using send to playback with a transfer engine or doing an export directly to an ISIS workspace? Is the ISIS workspace mounted normally through Nexis/ISIS client and not through browsing to my network places, the ISIS and the workspace and mapping the drive through windows?

    Are you on Mac or PC? Are you using quicktime to export? I believe you might be hitting a 2GB file size limit but those problems existed 15 years ago and were long solved in MC 8.5

    From the old Apple Quadro 950 to HP Z8xx. My current own systems: 1x Z420 E5 1650 32GB memory quadro K2200, 1x XW8600, 2x 3.0Ghz Quadcore, 24GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

  • Wed, May 25 2022 1:33 PM In reply to

    • Rasego68
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    • Joined on Sun, Nov 1 2020
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    • Points 280

    Re: XDCAM : insufficient space available

    Hi,

    I'm using Transfer Manager, the workspace is also mounted on the machine using ISIS Client. It is a PC using OP1 

    Regards and thnaks

  • Wed, May 25 2022 6:21 PM In reply to

    Re: XDCAM : insufficient space available

    Hi again,

    Aha, that means you have a workspace or a folder on that workspace shared through FTP through a 'filegateway' which can be the Avid one using the standard windows ftp share or an alternative solution like filezilla server. 

    Can you share how the transfer manager is configured and how it connects to your ISIS?

     

    From the old Apple Quadro 950 to HP Z8xx. My current own systems: 1x Z420 E5 1650 32GB memory quadro K2200, 1x XW8600, 2x 3.0Ghz Quadcore, 24GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

  • Wed, May 25 2022 6:37 PM In reply to

    • Rasego68
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    Re: XDCAM : insufficient space available

    Hi,

    Attached is a screenshot of the configuration

    It is connected on the same ISIS network 

    Thanks

  • Wed, May 25 2022 8:42 PM In reply to

    Re: XDCAM : insufficient space available

    Ok, That helps a bit. That 'hostname' is your FTP server. What kind of FTP server is that? 

    From the old Apple Quadro 950 to HP Z8xx. My current own systems: 1x Z420 E5 1650 32GB memory quadro K2200, 1x XW8600, 2x 3.0Ghz Quadcore, 24GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

  • Wed, May 25 2022 8:49 PM In reply to

    • Rasego68
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    • Joined on Sun, Nov 1 2020
    • Posts 24
    • Points 280

    Re: XDCAM : insufficient space available

    It is a network storage with FTP enable

  • Wed, May 25 2022 9:05 PM In reply to

    Re: XDCAM : insufficient space available

    Jeroen van Eekeres:

    Ok, That helps a bit. That 'hostname' is your FTP server. What kind of FTP server is that? 

    Don't FTP servers have a 2gb file limit if I remember right? 

    HP Z840 3.1GHZ 20cores 128GB RAM M4000 GPU 1TB NVMe drive HP Z book 17 G2 2.7GHZ Quad core 32GB RAM Nvidia K3100M 1TB SSD drive ACI Moderator. I'm... [view my complete system specs]

     

    Broadcast & Post Production Consultant / Trainer  Avid Certified Instructor VET (Retired Early 2022)

     

    Still offering training and support for: QC/QAR Training - Understanding Digital Media - Advanced Files * Compression - Avid Ingest - PSE fixing courses and more.

    Mainly delivered remotely via zoom but onsite possible.

     

    T 07581 201248 | E pat@vet-training.co.uk

     

  • Wed, May 25 2022 9:10 PM In reply to

    • Rasego68
    • Not Ranked
    • Joined on Sun, Nov 1 2020
    • Posts 24
    • Points 280

    Re: XDCAM : insufficient space available

    Hi,

    We don't have a limit for FTP transfers

  • Wed, May 25 2022 10:46 PM In reply to

    Re: XDCAM : insufficient space available

    Pat Horridge:
    Don't FTP servers have a 2gb file limit if I remember right?

    No... not for ages.

    From the old Apple Quadro 950 to HP Z8xx. My current own systems: 1x Z420 E5 1650 32GB memory quadro K2200, 1x XW8600, 2x 3.0Ghz Quadcore, 24GB memory... [view my complete system specs]

    Jeroen van Eekeres 

    Technical director, Broadcast support engineer, Avid ACSR.

     

    Always have a backup of your projects....Always!!!! Yes Always!!!!

    A.V.I.D....... Another Version In Development

    www.mediaoffline.com

     

     

     

  • Thu, May 26 2022 5:52 AM In reply to

    Re: XDCAM : insufficient space available

    OK just a thought. It has been 20 plus years since I ran FTP servers. 

    HP Z840 3.1GHZ 20cores 128GB RAM M4000 GPU 1TB NVMe drive HP Z book 17 G2 2.7GHZ Quad core 32GB RAM Nvidia K3100M 1TB SSD drive ACI Moderator. I'm... [view my complete system specs]

     

    Broadcast & Post Production Consultant / Trainer  Avid Certified Instructor VET (Retired Early 2022)

     

    Still offering training and support for: QC/QAR Training - Understanding Digital Media - Advanced Files * Compression - Avid Ingest - PSE fixing courses and more.

    Mainly delivered remotely via zoom but onsite possible.

     

    T 07581 201248 | E pat@vet-training.co.uk

     

  • Thu, May 26 2022 4:47 PM In reply to

    Re: XDCAM : insufficient space available

    Ok, can you try to send a 4-10GB file through filezilla client to it from the media composer client? 

    And it's a network storage? I thought it was an ISIS workspace you were sending to.

     

    Most of the MC/NC, Interplay, Nexis, ISIS, Unity stuff. [view my complete system specs]

    Avid reseller ACSR at Telmaco

    http://www.telmaco.gr/en/

  • Thu, May 26 2022 5:02 PM In reply to

    • Rasego68
    • Not Ranked
    • Joined on Sun, Nov 1 2020
    • Posts 24
    • Points 280

    Re: XDCAM : insufficient space available

    My bad you are right it is to an ISIS workspace.

    BTW to let you know gents, a coworker told me to delete all files from the Temp folder where the files are bein exported, I did and I wait for about for 30 minutes since I did it before and magically it work.

    Thank you for your assistance, all the best

     

  • Fri, May 27 2022 4:48 AM In reply to

    Re: XDCAM : insufficient space available

    Good news you were able to resolve the issue. So the message was actually telling the truth. 

    Most of the MC/NC, Interplay, Nexis, ISIS, Unity stuff. [view my complete system specs]

    Avid reseller ACSR at Telmaco

    http://www.telmaco.gr/en/

  • Tue, Jun 7 2022 11:52 AM In reply to

    • cagrisur
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    Re: XDCAM : insufficient space available

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