Latest post Mon, Apr 8 2019 8:09 AM by mkj. 4 replies.
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  • Thu, Mar 28 2019 12:35 PM

    • mkj
    • Top 500 Contributor
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    A bug? Some users cant click/scroll/close open bins

    Its like that the bin you see, is not there, so when you try to move it nothing happens.

     

    On one client this was resolved by upgrading to 2018.11, but now I have 2 clients that had that version, and I upgraded to 2018.12.1, but the problem is still there...

    anyonye who have had this problem?

    HW: z240, 4.2 ghz, 32 gb RAM Intel HD graphics

  • Fri, Mar 29 2019 9:25 AM In reply to

    • mkj
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Sweden
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    Re: A bug? Some users cant click/scroll/close open bins

    NO ONE else have this problem?

    maybe poor description

    but just a minute ago one user opened a bin and couldnt mark a clip or close it. The only way to close the bin is to right click on it in "Bins"-window..

    And it does not happen to all bins, its random

  • Sat, Apr 6 2019 7:03 PM In reply to

    Re: A bug? Some users cant click/scroll/close open bins

    You are not alone with that problem. We have the same bug with bin. We tested trial versions of new Avid MC to future upgrade from v.8.5 and had the same problem on 3 PCs. Problem bins were first created by new project. In some of cases solution is double clicking on upper edge of that bin window. Double click resizes bin to one row dimension and returns ability to normal work with it.

    HP Z820, AVID MC 8.5 [view my complete system specs]
  • Mon, Apr 8 2019 7:38 AM In reply to

    • Revenger
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    Re: A bug? Some users cant click/scroll/close open bins

    +1

    MC 2018.12

    MC 2018.12.5; HP Z800; Windows 10 Pro 64-bit; Dual Quad-Core Intel(R) Xeon(R) X5570 @ 2.93GHz; 24GB (6 x 4GB) DDR3 1333 ECC RAM; NVIDIA Quadro FX 4800... [view my complete system specs]
  • Mon, Apr 8 2019 8:09 AM In reply to

    • mkj
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Sweden
    • Posts 404
    • Points 5,310

    Re: A bug? Some users cant click/scroll/close open bins

    it seems like 2018.12.3 solved this problem!

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